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Owner’s Manual
©2002,2003,2004
Manufactured by:
HELLENBRAND, INC.
404 Moravian Valley Road • PO Box 187
Waunakee, Wisconsin 53597
Phone: 608-849-3050 • Fax 608-849-7398
Web: www.hellenbrand.com • Email: info@hellenbrand.com
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This owner’s manual is designed to assist owners and installers with the operation, maintenance and installation of your new water softener. It is our sincere hope that this manual is clear, concise and helpful to both owner and installer. We have included detailed instructions on general operating conditions, pre-installation and installation instructions, start-up, and timer and meter programming. We have included a troubleshooting guide, service instructions and parts diagrams to assist you.
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JOB SPECIFICATION SHEET MODEL NO. ___________________________________________________________________________________________ *WATER TEST AT TIME OF INSTALLATION _______ Hardness CaCo (gpg) ______ Other______________________ 3 _______ Iron (ppm) ______ Other______________________ _______ pH ______ Other______________________ *SIZING INFORMATION All Water is Softened Except: _______ Rear Hose Bib _______ Front Hose Bib _______ Kitchen Cold _______ Toilets _______ All Cold _______ Other ________
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INSTALLATION INSTRUCTIONS (All electrical & plumbing should be done in accordance to all local codes) 5. The drain connection may be made using either 5/8” polytube • Do not use vaseline, oils, other hydrocarbon lubricants or (See figure 6a, page 5) or a 3/4” female adapter. If spray silicone anywhere. A silicon lubricant may be used on soldering, joints near the drain must be done prior to black o-rings but is not necessary. Avoid any type of connecting the drain line flow control fitting.
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STEP 1 SET TIME OF DAY ➔ Step 1 - Press SET CLOCK. STEP 2 Step 2 - Current Time (hour): Set the hour of the day using or buttons. AM/ PM toggles after 12. Press NEXT to go to step 3. Step 3 - Current Time (minutes): Set the minutes of day using or buttons. Press NEXT to exit Set Clock. Press REGEN to return to previous step. ➔ Power Loss - If the power goes out for less than two hours, the system will automatically reset itself. If an extended power outage occurs, the time of day wil
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SET SALT MONITOR OPTION NOTE: This screen will not appear if system is set up as a filter or the 'set low salt warning' is set to off. See dealer for details Step 1US - Press the NEXT button until SALT appears in the display. It does not matter if the SALT display alternates with the LBS REMAINING display. Step 2US - Press SET CLOCK Step 3US - Set LBS REMAINING: Use the or button to adjust the pounds remaining in the brine tank. NOTE: Estimate the pounds of salt in the brine tank and add
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STEP 8S – Select the time for the fourth cycle (which in this example is RINSE) using STEP 8S the or button. Press NEXT to go to Step 9S. Press REGEN to return to the previous step. RINSE STEP 9S - Set Grain Capacity using the or button. The ion exchange capacity STEP 9S is in grains of hardness as calcium carbonate for the system based on the pounds of salt that will be used. Calculate the pounds of salt using the fill time previously selected. The allowable grains capacity range v
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WATER SOFTENER DISINFECTION The materials of construction of your water softener will not 5.25% SODIUM HYPOCHLORITE solutions are available support bacterial growth nor will these materials contaminate a under such trade names such as Clorox, Linco, Bo Peep, water supply. However, the normal conditions existing during White Sail and Eagle Brand Bleach. If stronger solutions shipping, storage, and installation indicate the advisability of are used, such as those sold for commercial laundries, dis
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TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 1. ERROR followed by code number A. Control valve has just been serviced A. Press NEXT and REGEN for 3 seconds or unplug power source jack (black wire) and plug back in to reset control valve Error Code 1001 - Unable to recognize B. Foreign matter is lodged in control valve B. Check piston and spacer stack assembly start of regeneration for foreign matter Error Code 1002 - Unexpected stall C. High drive forces on piston C. Loosen drive cap assembly 1/4 t
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TROUBLE SHOOTING PROBLEM CAUSE CORRECTION 9. Loss of resin. A. Backwash controller missing. A. Install backwash controller. B. Faulty distributor tube assembly. B. Check distributor tube assembly for cracks or holes. C. Air in water supply system. C. 1. Check for leaks in brine lines, fittings, or air check. Repair or replace. 2. Install upper distributor. 3. Ensure that water supply system has an air eliminator. 10. Softener delivers salt water. A. Low water pressure. A. Check incoming wat
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PROMATE-1 CONDITIONER & SALT KEEPER ASSEMBLIES Item Description Qty Part # 1 Control Center-Metered 1 60-PM1-ED (see pages 13-17 for detailed components) Control Center-Time Clock 1 60-PM1-TC 2 Top Diffuser 1 9-D1203 3&4 Mineral Tank Assembly Item 3 only Item 4 only Not Shown Mineral Tank Distributor Assy Granite Tank Jacket PM-24 8 x 44 1 19-RT0844NAT 9-93243-RT 99-162-7 PM-32 9 x 48 1 19-RT0948NAT 9-93247-RT 99-164-7 PM-48 10 x 44 1 19-RT1044NAT 9-93243-RT 99-166-7 PM-48 10 x 54 1 19-RT105
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