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GE Appliances
Owner’s Manual
PNSF31Z01
®
GE Answer Center 800.626.2000
Part No. 215C1002P002 Pub. No. 49-5800
7178935
Profile ™
Water Softening System
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Congratulations! You Are Now Part of the GE Family. Welcome to the GE family. We’re proud of Best of all, you’ll experience these values our quality products and we are committed each time you use your water system. That’s to providing dependable service. You’ll see important, because your new system will be it in this easy-to-use Owner’s Manual and part of your family for many years. And we you’ll hear it in the friendly voices of our hope you will be part of ours for a long time customer servi
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Safety Information Operating Instructions Troubleshooting Tips Customer Service Safety Information . . . . . . .4, 5 GE & You, Specification Guidelines . . . . . .6 A Service Partnership. Ask any GE appliance owner and they will tell you we stand behind our products with unmatched quality service. However, did you know that most questions result from simple problems that you can easily fix yourself in just a few minutes? This Owner’s Manual can tell you how. Operating Instructions . .6–16 Care
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IMPORTANT SAFETY INFORMATION. READ ALL INSTRUCTIONS BEFORE USING. WARNING! For your safety, the information in this manual must be followed to minimize the risk of electric shock, property damage or personal injury. SAFETY PRECAUTIONS n Check with your state and local n Water softening systems using public works department for sodium chloride (salt) for plumbing and electrical codes. regeneration add sodium to the You must follow these water. Persons on sodium guidelines. restricted diets shoul
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Safety Information Operating Instructions Troubleshooting Tips Customer Service PROPER INSTALLATION This water softening system must be properly installed and located in accordance with the Installation Instructions before it is used. If you did not receive Installation Instructions, you can receive one by calling us toll-free ® at the GE Answer Center 800.626.2000. n Install or store where it will not n The water softening system be exposed to temperatures requires a minimum water flow below
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SPECIFICATION GUIDELINES. Rated capacity See rating label located on the softener. Amount of high capacity resin (lbs/cu. ft) 41.6/.8 Resin tank nominal size (in., dia. x height) 10 x 35 Service flow rate (gpm) See rating label located on the softener. Water supply maximum hardness (gpg)* 90 Water supply maximum clear water iron (ppm)* 5 Water pressure limits (min-max psi) 20–125 Water temperature maximum (°F.) 120 Water supply minimum flow rate (gpm) 3 *Determined by water analysis from a quali
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Safety Information Operating Instructions Troubleshooting Tips Customer Service About the water softening system. Service Soft water Hard water When the water softening system is providing soft OUT IN Salt storage water, it is called “Service.” During service, hard tank (salt water flows from the house main water pipe into the not shown) water softening system. Inside the water softening Resin system resin tank is a bed made up of thousands of tank tiny, plastic resin beads. As hard water passes
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About the water softening system. Brining Hard water Hard water bypass OUT IN Nozzle & During brining, brine travels from the salt storage Drain venturi area into the resin tank. Brine is the cleaning agent needed to remove the hardness minerals from the Brine resin beads. The hardness minerals and brine are valve discharged to the drain. The nozzle and venturi create a suction to move the Brine brine, maintaining a very slow rate to get the best resin cleaning with the least salt. Brine Rinse A
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Safety Information Operating Instructions Troubleshooting Tips Customer Service SmartWater Softening System RECHARGE TONIGHT TOUCH TIME or SELECT RECHARGE NOW HARDNESS HOLD Profile Timer Settings Required Upon installation and after an extended power outage. See the Program Memory section. n When the transformer is plugged into the electrical outlet 12:00 AM is flashing and PRESENT TIME shows in the display area. Program the timer as instructed below. If SR- - is flashing, use the UP button to
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About the water softening system. Set Water Hardness Number NOTE: If 15 and HARDNESS (factory default) do not show in the display, press SELECT until they do. Press the UP or DOWN button to set your water hardness 1 number in the display. DOWN moves the display down to 1. UP moves the display up to the maximum setting of 90. NOTE: Each press of a button changes the display by 1 between 1 and 25. Above 25, the display changes 5 at a time…25, 30, 35, etc. Holding a button in changes the numbers
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Safety Information Operating Instructions Troubleshooting Tips Customer Service Normal Operation, Timer Displays During normal operation, the present time of day and AM or PM shows in the time display area . When the demand computer determines a regeneration is needed, RECHARGE TONIGHT begins to flash in the display, along with the present time. RECHARGE TONIGHT flashes until the next regeneration start time, then changes to RECHARGE NOW, which flashes until the regeneratio
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About the water softening system. Feature: Program Memory If electrical power to the water softening system is interrupted, the time display is blank, but the timer keeps correct time for about six hours. When power is restored, you have to reset the present time only if the display is flashing. All other settings are maintained and never require resetting unless a change is desired. If the time is flashing after a long power outage, the water softening system continues to work as it should to p
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Safety Information Operating Instructions Troubleshooting Tips Customer Service Service: Electronic Demand Time Features and Service ERROR CODE DISPLAYED ERR 01 ERR 02 ERR 03 ERR 04 ERR 05 POSSIBLE DEFECT • motor • position • motor • position • timer inoperative switch inoperative switch or (PWA) or wiring wiring harness harness • wiring harness • timer • timer • timer or connection (PWA) (PWA) (PWA) to switch • position switch • timer (PWA) To remove an error code: (1) Unplug transformer.
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About the water softening system. Service: Manually Initiated Electronic Diagnostics To enter diagnostics, press and hold the SELECT button until 1 Turbine Switches (000 – –) shows in the display. OR A The first 3 digits indicate water meter operation as follows: Water Switch n 000 (steady) = soft water not in use…no flow Meter (A) (B) through the meter. —OPEN A NEARBY SOFT WATER FAUCET— n 000 to 199 (continual) = repeats display for each gallon of water passing through the meter. Motor Position
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Safety Information Operating Instructions Troubleshooting Tips Customer Service C While in this diagnostic screen, the following information is available and may be beneficial for various reasons. This information is retained by the computer from the first time electrical power is applied to the face plate. n Press the UP button to display the number of days this face plate has had electrical power applied. n Press the DOWN button to display the number of regenerations initiated by this face p
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About the water softening system. Service: Manually Advanced Regeneration Check This check verifies proper operation of the valve motor, brine tank fill, brine draw, regeneration flow rates and other controller functions. First, make the initial checks and the Manually Initiated Electronic Diagnostics. NOTE: The face plate display must show a steady time (not flashing). Press the TOUCH or HOLD button and hold in for three seconds. 1 RECHARGE NOW begins to flash as the water softening system ente
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Safety Information Operating Instructions Troubleshooting Tips Customer Service Care and cleaning of the water softening system. Checking the Salt Storage Level and Refilling Brine (salt dissolved in water) is needed for each and every regeneration. The water for making brine is metered into the salt storage area by the water softening system valve and timer. However, you must keep the tank full of salt. When to refill with salt: Check the salt level a few weeks after you install the water softe
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Care and cleaning of the water softening system. Breaking a Salt Bridge Sometimes, a hard crust or salt bridge forms in the salt Push tool into salt bridge to break storage area. It is usually caused by high humidity or the † –2† 1 wrong kind of salt. When the salt bridges, an empty space forms between the water and salt. Then salt will not dissolve in the water to make brine. If the brine tank is full of salt, it is hard to tell if you have a Salt Pencil salt bridge. Salt is loose on top, but t
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Safety Information Operating Instructions Troubleshooting Tips Customer Service Before you call for service… Troubleshooting Tips Review the charts on the following pages first and you may not need to call for service. Problem Possible Causes What To Do Water feels slippery Absence of hardness • This is normal. after installation of minerals water softening system Water softening system • Does not use much salt Water softening system not using any salt is a “demand” unit to regenerate—very effi
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Before you call for service… Troubleshooting Tips Problem Possible Causes What To Do No soft water Faucet or fixture where •To conserve salt, the installer sample was taken not may have isolated some fixtures plumbed to soft water. (outside faucets, toilets, etc.) NOTE: Be sure sample is from soft water. From the outlet from a faucet that does not of the water softening system, mix soft and hard water. For trace the water flow path, in example, a single lever house plumbing. If soft water ki
