Highlights This change description document describes the changes incorporated in DEFINITY Enterprise Communications Server (ECS), Release 6, Issue 2.1 (02.1.125.1). Platform Offer Category For R6.2, two offer categories are supported. Category A is used for DEFINITY ECS R6 and DEFINITY ProLogix Solutions systems. Category B is used for DEFINITY BCS Issue 4.0 and GuestWorks server Issue 4.0 systems. See DEFINITY ECS R6 Administration and Feature Description, 555-230-522, Issue 3 for admi
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Announcement Boards The list configuration command did not display translated but uninserted announcement boards properly. AUDIX Transfer AUDIX transfers did not complete when the number of outstanding calls was greater than 31. Now, AUDIX transfers complete when the number of outstanding calls is 32. Also, for Intel machines, the maximum number of AUDIX ports allowed is now 64. Call Center When trying to redirect a call on no answer to a VDN while processing a failed "converse on" vector
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When a bridge of the originating party dropped out of a call that had routed off-net with call classification on a non-ISDN end-to-end trunk, the call was torn down. Now, the call is not torn down, but call classification is terminated, the call is left off-net, and it is not redirected to subsequent coverage. If both CCRON and Answer Supervision by Call Classification features were active on an off-net call, the call did not further redirect to subsequent coverage points. When an attendant
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4 Issue 2 May 1998
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Index of Changes The following lists the item numbers of the features and categories that are affected by the changes, modifications, and enhancements that are described in the next section. Feature or category See item numbers Feature or category See item numbers A Call Classification 4, 9, 33 AAR Analysis Form 53 Call Coverage 1, 3, 4, 5, 8, 9, 13, 31, 32, 47, 49 Abbreviated Dialing (AD) 40 Call Detail Recording (CDR) 27 Active Ringing 14 Call Forwarding 1, 5, 6, 9, 13, 38, 48, 49 Adjunct Sw
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Index of Changes Feature or category See item numbers Feature or category See item numbers Expansion Port Networks (EPNs)7 Return Call Timer 13 Expert Agent Selection (EAS)19, 32, 47, 56 Routing 22, 31, 48, 49, 53 F S Feature Access Codes (FACs)48, 56 Send All Calls (SAC) 32 Service Observing 27, 29 H Hunt Groups 11, 58 Signaling 23, 24, 25, 40 I Skills 16, 17, 51, 56 Incoming Trunk Calls Splitting (ITCS)27 Splits 11, 16, 35 Initialization 6, 26 System Access Terminals (SATs)43, 54 Integrated Se
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Change Descriptions The following problems are corrected and addressed in DEFINITY Enterprise Communications Server (ECS), Release 6, Issue 2.1 (02.1.125.1). 1. When an off-net coverage or forwarded call could not find an available trunk, busy tone was played back to the calling party, effectively ending the call. Now, the call is redirected back to the original principal whenever possible. 2. A customer with a BRI terminal that is capable of seeing cause values saw “Normal Call Clearing”
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Change Descriptions 8. Transferring into AUDIX when AUDIX was not explicitly in the coverage path or if a vector was active failed on Intel machines. 9. If both Coverage of Calls Redirected Off-Net and Answer Supervision by Call Classification features were active on an off-net call, the call did not further redirect to subsequent coverage points. 10. When BCMS was set to half-hourly reporting, and when the list bcms
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20. A goto time-of-day vector step allowed a combination of “all” with a specific day. 21. The list configuration command did not display translated but uninserted announcement boards properly. 22. LAI routing did not continue down the list of trunks in the route pattern when it received a release complete message immediately following the setup message, even if the correct cause value for LAI routing was present. 23. Non-group II MFC calls did not terminate at VDN extensions correctly. 2
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Change Descriptions 34. Turning off TTI did not remove ports that were administered by TTI on cabinets that had been removed, causing translation corruption. 35. Automatic caller information was not displayed if the agent was not in the first split that the call was queued to. 36. DCS transparency was lost because DCS calls saved all processed message buffers for the duration of the call, causing a shortage of DCS message buffers in the switch. Now, the number of messages saved per DCS call
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disabled for the stations actually on a call requiring an authorization code, and are reenabled when the dialing of the authorization code is completed or abandoned. 47. When a call covered from an EAS agent login ID extension to a station on another DEFINITY ECS over an ISDN DCS+ trunk, the display at the covered-to station showed the physical station name (rather than the agent’s login ID extension name) where the EAS agent was logged in. Now, the display correctly shows the agent’s logi
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Change Descriptions 56. Agents could not remove themselves from a skill (using the feature access code for remove agent skill) without going directly back to the auto-in mode. Attempts to go into the aux-work mode failed and went to the auto-in mode instead. 57. Only the calling trunk information was displayed at the called station for trunk calls transferred out of AUDIX. Now, the AUDIX port name, followed immediately by the calling trunk information, is displayed. 58. Two simultaneous ISD
