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Avaya one-X™ Deskphone Edition
for 9650 IP Telephone
User Guide
16-600911
Issue 1
January 2007
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Contents Contents Notices ..................................................................................................... 5 Introduction to the 9650 IP Telephone .................................................. 7 Overview .................................................................................................................. 7 About Application Buttons, Navigation, and Softkeys .............................................. 9 About Aux Buttons ..................................
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Contents About Conference Calls ....................................................................... 19 Setting up a conference call ................................................................................... 19 Adding a person on hold to a conference call ........................................................ 19 Putting a conference call on hold ........................................................................... 19 Muting a person on a conference call .....................
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Contents 4 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide
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Notices Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page info
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6 Avaya one-X™ Deskphone Edition for 9650 IP Telephone User Guide
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Introduction to the 9650 IP Telephone Introduction to the 9650 IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, 16 auxiliary (Aux) buttons to help you manage calls to bridged lines and additional telephone features, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. Not all functions and features described in this user guide may be available on your telephone. If yo
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Overview 9650 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port. Connect the device to your phone with a USB cable to recharge it. Prompt Line View the prompt line to see when you can use the right or left navigation arrows to view alternate screens or menus. Message Waiting Indicator An illumi
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Introduction to the 9650 IP Telephone Name Description OK Press the OK button for a shortcut to an action. For example, when you select a call log entry, pressing OK dials the number. Phone Press Phone to view and manage your calls. Contacts Press Contacts to view the entries in your contact list. Call Log Press Call Log to view a list of your outgoing, incoming, and missed calls. Missed Call Indicator The icon on the Call Log button is illuminated when you have missed calls. The top line shows
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About Aux Buttons About Aux Buttons Your phone has two rows of extra, auxiliary buttons, or Aux buttons below the softkeys. You can use the Aux buttons for call management, speed dial buttons, or features. The Aux buttons go with the Aux button labels on the bottom two rows of the screen. The Aux button labels show the function of each of the Aux buttons. There are two sets, or pages, of Aux buttons. Use the Aux Shift button, located to the right of the Aux button labels, to switch between the t
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About the Avaya Menu Options & Settings or Phone Settings, if your menu is customized, lets you change your call settings, personalize button labels, adjust brightness and contrast, select your ringing pattern, and more. The Browser menu contains additional web-based applications. (If no web applications are available for your phone, the Browser menu is not shown.) Network Information shows a summary of network-related parameters for your phone. About Avaya one-X provides the release number of y
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About Options & Settings 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Call Settings. 5. Press Select or OK. 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save. Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK.
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About the Avaya Menu Adjusting the brightness or contrast of the display 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Brightness or Contrast. 7. Press Change or OK. 8. Select Phone or an SBM24 Module. 9. Scroll to the right or left to adjust the brightness or contrast. 10. Press Save or OK. Turning button click sounds on and off 1. Press Avaya Menu. 2. Select Options & Settings or
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About the Browser Changing the ring pattern 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Personalized Ringing. 7. Press Change or OK to see a list of the available ring patterns. 8. Select a ring pattern to listen to it. 9. Press Play or OK to hear it again. 10. Press Save to make it your ring pattern. Changing the language 1. Press Avaya Menu. 2. Select Options & Settings or Phone
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About the Features menu telephone was administered. If no web applications are available for your phone, the Browser menu is not presented. Contact your system administrator with any questions. Accessing your browser 1. Press Avaya Menu. 2. Press Browser or OK. About the Features menu Your administrator may assign specific features you use frequently to your Aux buttons. The Features menu gives you access to these features, such as Directory, Call Forwarding, Speed Dial, and Abbreviated Dial b
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Configuring simultaneous ringing for multiple telephones (EC500) Configuring simultaneous ringing for multiple telephones (EC500) The EC500 feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator. 1. From the Phone screen, scroll right to access the Features menu. 2. Select EC 500. 3. Press OK to turn simu
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Muting a Call Sending an incoming call directly to voicemail Press To Vmail to send an incoming call directly to voicemail. Ignoring an incoming call Press Ignore to turn off the ringer for an incoming call. Making a Call Use the Phone screen to view and manage calls. Press Phone to view the main Phone screen at any time. Dial the number you want to call. Clearing a number Press Clear to erase all dialed digits and enter a new number. Redialing a number 1. From the Phone screen, press Red
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Send all calls Putting a Call on Hold 1. Press Phone to view the main Phone screen, if necessary. 2. Select the line you want to put on hold. 3. Press Hold. Note: A hold timer may display when you put a call on hold. For more information, see Configuring call timers. 4. Press Resume to retrieve the call. Transferring a Call 1. From the Phone screen, select the line you want to transfer. 2. Press Transfer. 3. Dial the telephone number, or call the person from the Contacts list, or call the
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About Conference Calls Turning off call forwarding From the Phone screen, scroll right to access the Features menu and select CFrwd or just press the Aux button labeled CFrwd to turn Call Forwarding off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone and that Aux button is no longer illuminated. About Conference Calls You can use conference calls to speak with up to five people in different locations on the same call. Additional conferencing options may b
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Muting a person on a conference call Muting a person on a conference call You can silence a person on a conference call using the Silence softkey. The individual muting feature is not available on all systems. If you do not see Silence when you choose a person, you cannot mute that person. 1. From the Phone screen, press More > Details during a conference call. 2. Select the person you want to mute. 3. Press Silence. 4. Press Silence again to take the person off mute. Dropping the last perso
