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Avaya one-X™ Deskphone Edition
for 9630 IP Telephone
User Guide
16-300700
Issue 3
January 2007
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Contents Contents Notices ..................................................................................................... 5 Introduction to the 9630/9630G IP Telephone ...................................... 7 Overview .................................................................................................................. 7 About Scrolling and Navigation ................................................................................ 8 About Your Telephone Stand ..................
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Contents About Conference Calls ....................................................................... 18 Setting up a conference call ................................................................................... 18 Adding a person on hold to a conference call ........................................................ 18 Putting a conference call on hold ........................................................................... 18 Muting a person on a conference call .....................
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Introduction to the 9630/9630G IP Telephone Introduction to the 9630/9630G IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. Not all functions and features described in this user guide may be available on your telephone. If you find that a function or feature is not available, please contact your system administrator
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Overview 9630 IP Telephone Button/Feature Descriptions Name Description USB Port If your phone gets its power from a local AC power adapter (and not directly from the voice/data network connection), you can recharge a battery-powered device using your phone's USB port. Connect the device to your phone with a USB cable to recharge it. Prompt Line View the prompt line to see when you can use the right or left navigation arrows to view alternate screens or menus. Message Waiting An illuminated red
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About the Avaya Menu About Scrolling and Navigation When navigating through the options and features on your telephone display, use the navigation arrows to scroll and buttons to select lines or options. Use the up and down navigation arrows to scroll up or down through lists. Use the right and left navigation arrows to go to other screens when indicated by the Prompt Line or to move the cursor right or left when entering text. When you scroll to a line on the display, that line is selected. The
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About Options & Settings The Browser menu contains additional web-based applications. (If no web applications are available for your phone, the Browser menu is not shown.) Network Information shows a summary of network-related parameters for your phone. About Avaya one-X provides the release number of your telephone software. About Options & Settings The Options & Settings menu contains choices for: • Call Settings • Application Settings • Screen & Sound Options • Advanced Options Note: Option
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About the Avaya Menu 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Call Settings. 5. Press Select or OK. 6. Select Go to Phone Screen on Ringing. 7. Press Change or OK to set the option to Yes or No 8. Press Save. Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. S
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About Options & Settings Adjusting the brightness or contrast of the display 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Brightness or Contrast. 7. Press Change or OK. 8. Select Phone or an SBM24 Module. 9. Scroll to the right or left to adjust the brightness or contrast. 10. Press Save or OK. Turning button click sounds on and off 1. Press Avaya Menu. 2. Select Options & Setting
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About the Avaya Menu Changing the ring pattern 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Personalized Ringing. 7. Press Change or OK to see a list of the available ring patterns. 8. Select a ring pattern to listen to it. 9. Press Play or OK to hear it again. 10. Press Save to make it your ring pattern. Changing the language 1. Press Avaya Menu. 2. Select Options & Settings or Ph
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Accessing the Features menu telephone was administered. If no web applications are available for your phone, the Browser menu is not presented. Contact your system administrator with any questions. Accessing your browser 1. Press Avaya Menu. 2. Press Browser or OK. About the Features menu The Features menu gives you access to advanced telephony features, such as Directory, Call Forwarding, Speed Dial, and Abbreviated Dial buttons. Directory allows you to dial other users on your system by name
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Answering a Call Configuring simultaneous ringing for multiple telephones (EC500) The EC500 feature allows you to have incoming calls ring on your office telephone and your cell phone at the same time. This allows you to answer office calls while you are away from your desk. The cell phone number is programmed by your system administrator. 1. From the Phone screen, scroll right to access the Features menu. 2. Select EC 500. 3. Press OK to turn simultaneous ringing on or off. Answering a Call W
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Clearing a number Clearing a number Press Clear to erase all dialed digits and enter a new number. Redialing a number 1. From the Phone screen, press Redial. Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. Press Call. Note: See Setting Redial Options for information on redial settings. Calling a person from the Contacts list 1. Press Contacts. 2. Select the person or number you wa
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Transferring a Call Transferring a Call 1. From the Phone screen, select the line you want to transfer. 2. Press Transfer. 3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list. 4. Press Complete to transfer the call. About Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding icon appears on the top line of your display screen. When the Forward button
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Turning off call forwarding Turning off call forwarding 1. Press Forward to access the main Forwarding menu. 2. Select CFrwd. 3. Press Select or OK to turn call fowarding off or to turn it on if it is already off. Note: When you turn off the Call Forwarding feature, you hear a confirmation tone. About Conference Calls You can use conference calls to speak with up to five people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me
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About Bridged Calls Dropping the last person from a conference call 1. From the Phone screen, select your active call. 2. Press Drop. Dropping a person from a conference call This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that person. 1. From the Phone screen, select your active call. 2. Press More then Details. 3. Select the person you want to drop. 4. Press Drop. About Bridged Calls Your phone may show one or more bridged li
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Viewing Contacts details using. If you have any questions about how the name or extension displays to the person you are calling, contact your system administrator. 1. Select the bridged line you want to use. 2. Press OK to get a dial tone. 3. Dial the telephone number, or call the person from the Contacts list, or call the person from the Call Log list. About Contacts You can save up to 250 names and telephone numbers. For additional information, see Calling a person from the Contacts list.
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About the Call Log Editing a contact 1. Press Contacts. 2. Select the contact you want to edit. 3. Press More > Edit . 4. Choose the field you want to edit. 5. Use the dialpad and softkeys to make changes to the contact information. 6. Press Save or OK. Deleting a contact 1. Press Contacts. 2. Select the contact you want to delete. 3. Press More > Delete . 4. Press Delete again to confirm. Note: If you press Cancel prior to pressing Delete, your contact information will not be removed. Ab
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Removing an entry from the call log Removing an entry from the call log 1. Press Call Log. 2. Select the number you want to delete. 3. Press More > Delete . 4. Press Delete again to confirm, or press Cancel if you do not want to delete it . Clearing all entries from the call log Clearing all entries from a call log deletes all of the entires. For example, if you are viewing the Outgoing Calls list, only outgoing calls are deleted from the call log. However, if you are viewing the All Calls li