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Telecommunication Systems Division
Digital Business Telephone Systems
DKT3001/2001
Digital Single Line Telephone
User Guide
January 2002
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© Copyright 2002 Publication Information Toshiba America Information Systems, Inc. Toshiba America Information Systems, Inc., Telecommunication Systems Division Telecommunication Systems Division, reserves the right, without prior notice, to revise this information publication for All rights reserved. No part of this manual, covered by the any reason, including, but not limited to, utilization of new copyrights hereon, may be reproduced in any form or by any advances in the state of technica
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TOSHIBA AMERICA INFORMATION SYSTEMS, INC. (“TAIS”) Telecommunication Systems Division License Agreement IMPORTANT: THIS LICENSE AGREEMENT (“AGREEMENT”) IS A LEGAL AGREEMENT BETWEEN YOU (“YOU”) AND TAIS. CAREFULLY READ THIS LICENSE AGREEMENT. USE OF ANY SOFTWARE OR ANY RELATED INFORMATION (COLLECTIVELY, “SOFTWARE”) INSTALLED ON OR SHIPPED WITH A TAIS TELECOMMUNICATION SYSTEM PRODUCT OR OTHERWISE MADE AVAILABLE TO YOU BY TAIS IN WHATEVER FORM OR MEDIA, WILL CONSTITUTE YOUR ACCEPTANCE OF THESE TE
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Toshiba America Information Systems, Inc. Telecommunication Systems Division Limited Warranty Toshiba America Information Systems, Inc., (“TAIS”) warrants that this voice processing equipment (except for fuses, lamps, and other consumables) will, upon delivery by TAIS or an authorized TAIS dealer to a retail customer in new condition, be free from defects in material and workmanship for twenty-four (24) months after delivery. This warranty is void (a) if the equipment is used under other than
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Contents Introduction Organization.........................................................................................................................v Conventions .......................................................................................................................vi Related Documents/Media..................................................................................................vi Chapter 1 – The Grand Tour DKT3001 ..................................................
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Contents Chapter 3 – Advanced Operation Call Transfer ........................................................................................................................9 Conference Calls................................................................................................................10 Adding Voice Mail to a Conference...............................................................................11 Connecting Two Outside Lines .................................................
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Contents Chapter 4 – DSS Console Emergency Ringdown........................................................................................................31 Override Calls ....................................................................................................................31 Busy Override.................................................................................................................31 Do Not Disturb Override .......................................................
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Contents Appendix – Centrex Application Appendix – Centrex Application Flexible Directory Numbering...........................................................................................51 Centrex Feature Buttons ....................................................................................................51 Ringing Repeat...................................................................................................................51 Delayed Ringing ................................
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Introduction This guide provides instructions for operating the DKT3001 and DKT2001 Digital Single Line Telephone (SLT) for Strata CTX system. Organization This guide is divided as follows: Chapter 1 – The Grand Tour describes the buttons, LEDs and volume controls of the DKT3001 and DKT2001 telephones. Chapter 2 – The Basics provides descriptions and operating procedures for all of the features available with digital SLT telephones. Chapter 3 – Advanced Operation includes an explanatio
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Introduction Conventions Conventions Conventions Description Elaborates specific items or references other information. Within some tables, Note general notes apply to the entire table and numbered notes apply to specific items. Important! Calls attention to important instructions or information. Advises you that hardware, software applications, or data could be damaged if CAUTION! the instructions are not followed closely. Press to answer a call to the Extension Number. Each station can hav
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Introduction Related Documents/Media Related Documents/Media Note Some documents listed here may appear in different versions on the CD-ROM or in print. To find the most current version, check the version/date in the Publication Information on the back of the document’s title page. Refer to the following for more information: Strata CTX WinAdmin Application Software and Documentation Library Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 vii
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Introduction Related Documents/Media viii Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02
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The Grand Tour 1 This chapter familiarizes you with the controls and indicators located on your Strata DKT3001 or DKT2001 Digital Single Line Telephone (DK-SLT), which is connected to Strata CTX telephone system. It’s important to determine whether you have a DKT3001 or DKT2001 telephone. Compare your telephone to the ones depicted in this chapter, then check mark in “The Basics” chapter the type of telephone that you have. Strata CTX DKT3001/2001 Digital Single Line Telephone 01/02 1
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The Grand Tour DKT3001 DKT3001 Look at the bottom of your telephone for the model number, DKT3001-SLT. The DKT3001 can perform any of the features in this guide, as long as they are assigned to your telephone and your DKT3001 is connected to a Strata CTX system. Buttons Strata DKT3001 telephones come with eight fixed buttons (see below). Two of the buttons (
and ) have LEDs which indicate various line or call states. See Table 6 on page 44 for descriptions of the Line LED indicators.
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The Grand Tour DKT3001 Table 1 Fixed Button Definitions Button Definitions Used to answer and place calls. This button is your extension. It is not an outside line button. Used for conference and transfer calls (see “Call Park Orbits” on page 24 and “Conference U &Q I 7 Q Calls” on page 10). DKT3001 mode: Works as a [)OH button on the DKT3001 only. This button can be used as a feature access button if it is programmed for this. See your System Administrator for [ )OH details. DKT3001 oper
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The Grand Tour DKT2001 DKT2001 The DKT2001-SLT has different fixed buttons and more limited capabilities than the DKT3001-SLT. 5966 DKT2001 Buttons Buttons For definitions of the fixed DKT2001 Buttons, see Table 1 on page 3. Volume Controls for the DKT3001 and DKT2001 The / buttons increase/decrease ring tone and handset volume levels. You must hold down or for at least 1/8 second for any volume change to occur. If you continually hold or , volume continually changes
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The Basics 2 This chapter shows you the basic operation of your DKT3001-series or DKT2001- series telephone. Important - Read First Be sure to check with your CTX System Administrator and make sure you know which features are enabled on your system. Use the check boxes ❐ throughout this book to mark which features you have. Note LEDs on your telephone flash at different speeds depending on the function performed. Flash rates can be found under “LED Indicator Details” on page 44. Which Dialing
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The Basics Making a Call Which Outgoing/Incoming Call Features Do I Have? Check mark here which outgoing/incoming features you have on your system. ❐ Tone Signaling: Internal incoming call – you hear successive ring tones, then lift the handset to answer the call. On the DKT3001 (in DKT3001 mode, you can also press to answer the call). ❐ Voice First Signaling: Internal incoming call – your phone does not ring; instead you hear a long tone, then the caller’s voice. Answer the call by lift
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The Basics Answering a Call Handset 1. Lift the handset. Dial tone plays through the handset. The Line LED lights. 2. Dial the number. Call progress tones are heard through the handset. Answering a Call ➤ Pick up the handset. Message Waiting Use your LED/button to retrieve message(s). An extension can receive up to four simultaneous Message Waiting indications. One message is reserved for the Message Center. Responding to a Lit Msg LED 1. Press , then lift the handset. Your phone rings
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The Basics Message Waiting Turning On/Off Message Waiting LED on Another Extension If you call an extension and it’s busy or there is no answer, you can light that extension’s Message Waiting LED and enable that extension to call you back. 1. Dial an internal extension. You hear busy tone or there’s no answer. 2. Press or . The Msg LED flashes red on the called phone. At your phone, the Msg LED lights steady red. 3. Hang up. Your Msg LED turns Off. The Msg LED on the called telephone fla
