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Installation Manual
Voice Processing System
Model No. KX-TVA50
KX-TVA200
Thank you for purchasing a Panasonic Voice Processing System.
Please read this manual carefully before using this product and save this manual for future use.
KX-TVA50/KX-TVA200: Version 3.0 (Main Software Version 3.00 or later)
Document Version 3.0 2010/06
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System Components System Components The Voice Processing System (VPS) consists of the following system components when fully-equipped with all available optional cards. KX-TVA50 Model Description Main Unit KX-TVA50 Voice Processing System Optional Cards KX-TVA502 2-Port Hybrid Expansion Card KX-TVA503 2-Port Digital Expansion Card KX-TVA524 Memory Expansion Card KX-TVA594 LAN Interface Card KX-TVA296 Modem Card KX-TVA200 Model Description Main Unit KX-TVA200 Voice Processing System Optional Card
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Important Safety Instructions Important Safety Instructions When using telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock and injury to persons, including the following: • Follow all product warnings, cautions, and instructions. • Read all the information contained in this manual. • Close and secure the front cover when the unit is in operation. • This unit is equipped with a 3-wire grounding plug. The plug will only fit into a grou
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Important Safety Instructions WARNING • UNPLUG THIS UNIT FROM POWER OUTLETS IF IT EMITS SMOKE, AN ABNORMAL SMELL OR MAKES UNUSUAL NOISE. THESE CONDITIONS CAN CAUSE FIRE OR ELECTRIC SHOCK. CONFIRM THAT SMOKE HAS STOPPED AND CONTACT AN AUTHORIZED SERVICE CENTER. • THIS UNIT MAY ONLY BE INSTALLED AND SERVICED BY QUALIFIED SERVICE PERSONNEL. • WHEN A FAILURE OCCURS WHICH EXPOSES ANY INTERNAL PARTS, DISCONNECT THE POWER SUPPLY CORD IMMEDIATELY AND RETURN THIS UNIT TO YOUR DEALER. • DISCONNECT THE TEL
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Security Information Security Information We recommend observing the security precautions described in this section, in order to prevent the following: – loss, disclosure, falsification, or theft of user information – unauthorized use of the VPS – interference or suspension of service caused by an unauthorized party Note • User information is defined as the following: – user names – outside telephone numbers – e-mail addresses – customized prompts – mailbox messages – user-recorded greeting mess
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Security Information 1. Do not disclose passwords. 2. Change passwords periodically. 3. Use long and random passwords. 4. Inform the customer of the importance of password security and the possible dangers if passwords become known to others. 5. Change the default System Administrator password the first time you access the VPS via KX-TVA Maintenance Console. The default password can be changed by running the Quick Setup utility (see 6.1.2 Quick Setup) or by selecting System Security ®Administra
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Other Information Other Information Notice for users in California This product contains a CR Coin Cell Lithium Battery which contains Perchlorate Material—special handling may apply. See www.dtsc.ca.gov/hazardouswaste/perchlorate When you ship the product Carefully pack and send it prepaid, adequately insured and preferably in the original carton. Attach a postage-paid letter, detailing the symptom, to the outside of the carton. DO NOT send the product to the Executive or Regional Sales offices
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Other Information Open Source Software Parts of this product use Open Source Software. Open Source Software is supplied based on the conditions of the Free Software Foundation's GPL and/or LGPL and other conditions. Relevant conditions apply to this software. For information about GPL, LGPL, refer to the gpl.txt and lgpl.txt files in the "open source\license" folder, and for information about other Open Source Software, refer to the freeware_header.txt in the "open source \freeware header" folde
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Other Information F.C.C. REQUIREMENTS AND RELEVANT INFORMATION This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio commu
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Other Information Ringer Equivalence No. (REN) The REN is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the devices not ringing in response to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0). To be certain of the number of devices that may be connected to a line, as determined by the total RENs, contact the local telephone company. For products approved after July 23, 2
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Introduction Introduction About this Manual This Installation Manual is designed to serve as an overall technical reference for the KX-TVA50/ KX-TVA200. It provides instructions for installing the VPS hardware, configuring the connected PBX for use with the VPS, and getting started with the KX-TVA Maintenance Console software. This manual is divided into the following sections: Section 1 Voice Processing System Overview This section provides a basic introduction to the VPS and its specificatio
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Introduction About the Other Manuals Along with this Installation Manual, the following manuals are available: Feature Manual The Voice Processing System Feature Manual is an overall reference describing VPS features. It explains what the VPS can do, and how to obtain the most of its many features. Sections from the Feature Manual are listed throughout this manual for your reference. Programming Manual The Voice Processing System Programming Manual is an overall reference for programming the VPS
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Table of Contents Table of Contents 1 Voice Processing System Overview ....................................................17 1.1 Basic System Construction ...........................................................................................18 1.1.1 Main Unit ........................................................................................................................18 1.1.2 System Connection Diagram ...............................................................................
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Table of Contents 4.1 Guidelines for APT/DPT Integration ..............................................................................94 4.1.1 What is APT/DPT Integration? .......................................................................................94 4.1.2 When to Use APT/DPT Integration ................................................................................94 4.1.3 APT/DPT Integration Features .................................................................................
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Table of Contents 8.3 Restarting the VPS ........................................................................................................197 9 Revision History ...................................................................................199 9.1 KX-TVA50/KX-TVA200 Version 3.0 ..............................................................................200 9.2 KX-TVA50/KX-TVA200 Version 2.1 ..............................................................................200 9.3 KX-TVA5
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Table of Contents 16 Installation Manual Document Version 3.0 2010/06
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Section 1 Voice Processing System Overview This section provides a basic introduction to the VPS and its specifications. It briefly explains what the VPS can do, and how it is connected to and interacts with the PBX. Document Version 3.0 2010/06 Installation Manual 17
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1.1.1 Main Unit 1.1 Basic System Construction 1.1.1 Main Unit The KX-TVA50 is equipped with 2 jacks in its initial configuration, and its flash memory card provides 4 hours of recording capacity. The KX-TVA200 is equipped with 2 jacks in its initial configuration, and its hard disk drive provides 1000 hours of recording capacity. Both systems can be expanded by adding optional service cards. KX-TVA50 1 24 3 1. Main Board 2. Front Cover 3. Factory-installed Flash Memory Card 4. Cable Cover KX-T
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1.1.2 System Connection Diagram 1.1.2 System Connection Diagram Remote PC PBX PBX Telephone Company Lines DPT/APT/Inband DPT Interface Interface Voice Processing System Internal Internal Modem Modem KX-TVA50 K KX-TVA50 X-TVA50 KX-TVA200 KX-TVA200 KX-TVA200 LAN USB PC Server PC PC PC PC Document Version 3.0 2010/06 Installation Manual 19
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1.1.5 Installer Equipment and Software Requirements 1.1.3 Options Optional Cards—KX-TVA50 Model Model Name Maximum Quantity KX-TVA502 2-Port Hybrid Expansion Card 2 KX-TVA503 2-Port Digital Expansion Card 2 KX-TVA524 Memory Expansion Card 1 KX-TVA594 LAN Interface Card 1 KX-TVA296 Modem Card 1 Optional Cards—KX-TVA200 Model Model Name Maximum Quantity KX-TVA204 4-Port Digital Expansion Card 5 KX-TVA296 Modem Card 1 1.1.4 Initial Configuration and Expansion Capabilities Specification KX-TVA50 K