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Introduction Telephone Features
Features
Empowered by Innovation
DSX Telephone Feature
Handbook
P/N 1093099
Rev 2, June 2006
Printed in U.S.A.
01.00.00
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This manual has been developed by NEC Unified Solutions, Inc. It is intended for the use of its customers and service personnel, and should be read in its entirety before attempting to install or program the system. Any comments or suggestions for improving this manual would be appreciated. Forward your remarks to: NEC Unified Solutions, Inc. 4 Forest Parkway Shelton, CT 06484 www.necunifiedsolutions.com Nothing contained in this manual shall be deemed to be, and this manual does not con
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Table of Contents Table of Contents Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Using the DSX Feature Handbook. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Charts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Telephone Illustrations. . . . . . . . . . . . .
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Table of Contents Direct Line Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Direct Station Selection (DSS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 User Programmable Feature . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Direct Station Selection (DSS) Console . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Hold Recall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88 Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Hotline Automatic Transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 User Programmable Feature . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Park . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Distinctive Flash Rate on Recall. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Personal Park Orbit Recall Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 System Park Orbit Recall Display . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Call Forwarding to Voice Mail. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Leaving a Message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Transferring to Voice Mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167 Conversation Record. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents vi ◆ Table of Contents DSX Feature Handbook
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Introduction Introduction Using the DSX Feature Handbook Using the DSX Feature Handbook How the Feature Handbook is Organized This feature handbook describes the features and operation of the DSX Multibutton Telephone. It is divided into two chapters, as follows: ❥ Introduction This is the chapter you are reading now. It provides a handy quick reference chart for the system feature codes, as well as key layout illustrations for each telephone. ❥ Features
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Charts Charts DSX Dial Codes by Feature (Page 1 of 2) For this feature Dial this code When you are 4 Barging-In on a co-worker’s call Barge In (Intrusion) INTERCOM + *30 Canceling Call Forwarding at an Call Forwarding extension INTERCOM + *32 + Extension or 0 Enabling Call Forwarding Busy/No (for the operator) Answer INTERCOM + *33 Setting up Call Forwarding Off Premise INTERCOM + *34 + Extension or 0 Enabling Call Forwarding All Calls (for the operato
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Introduction Charts DSX Dial Codes by Feature (Page 2 of 2) For this feature Dial this code When you are 6 Setting up Monitor after calling a busy Monitor / Silent Monitor co-worker ** + UNA code (01-04) Answering a call ringing UNA at Night Service / Night Ring night INTERCOM + *1 + Page zone (1-7 or Making an internal Paging announce- Paging 0 for All Call) ment INTERCOM + * + System Park Orbit Parking or retrieving a call from Sys- Park (60-69) tem Park Orbit INTERCOM + ** + Extension (e.g.
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1093100 - 2 Telephone Illustrations Telephone Illustrations Ring/Message Lamp Thu June 8 11:52 AM Pat Smith x301 Alpanumeric Display Menu Dir VM:00 CL:00 CHECK CLEAR Speed Dial Bin keys Soft keys Feature keys In DSX-40: Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 Keys 1-8 are line keys. Keys 9-12 are undefined. Line 7 Line 8 Line 9 Line 10 Line 11 Line 12 In DSX-80/160: Keys 1-12 are line keys. ABC DEF TRANSFER INTERCOM For Attendants: FLASH V-MAIL GHI JKL MNO Key 12 is the
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Introduction 1093100 - 1 Telephone Illustrations Ring/Message Lamp Thu June 8 11:52 AM Pat Smith x301 Alpanumeric Display Menu Dir VM:00 CL:00 CHECK CLEAR Speed Dial Bin keys Soft keys Feature keys Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 In DSX-40: Keys 1-8 are line keys. Line 7 Line 8 Line 9 Line 10 Line 11 Line 12 Keys 9-24 are undefined. In DSX-80/160: Keys 1-12 are line keys. ABC DEF Keys 13-24 are undefined. TRANSFER INTERCOM FLASH V-MAIL For Attendants: GHI JKL MNO
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1093100 - 4 Telephone Illustrations Ring/Message Lamp CHECK CLEAR Thu June 8 11:52 AM Pat Smith x301 Alpanumeric Display Menu y Director Soft keys V-Mail 00 Soft keys Calls 00 SP Dial 1 g Pa e SP Dial 2 Feature keys Line 1 Line 2 Line 3 Line 4 Line 5 Line 6 In DSX-40: Keys 1-8 are line keys. Line 7 Line 8 Line 9 Line 10 Line 11 Line 12 Keys 9-24 are undefined. In DSX-80/160: Keys 1-12 are line keys. ABC DEF TRANSFER INTERCOM Keys 13-24 are undefined. FLASH V-MAIL
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Introduction 1093100 -3 Telephone Illustrations 300 301 302 303 304 305 306 307 308 309 310 311 312 313 314 315 316 317 318 319 320 321 322 323 324 325 326 327 328 329 330 331 332 333 334 335 336 337 338 339 340 341 342 343 344 345 346 347 ALL Page 1 Page 2 Page 3 CALL Park 60 Park 61 Park 62 Park 63 Park 64 Park 65 Park 66 Night ANSWER RELEASE TRANSFER 60-Button DSS Console DSX Feature Handbook Introduction ◆ 7
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Telephone Illustrations 8 ◆ Introduction DSX Feature Handbook
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Features Features Introduction Introduction How To Use This Chapter This chapter provides detailed information on the system’s features. The features in this chapterare in alpha- betical order, like a dictionary, and are subdivided into headings as follows: ❥ Description Read Description to get an overview of the feature. ❥ Operation Refer to this heading for convenient, compact, yet detailed operation charts for using each feature. DSX Feature Handbook Features ◆ 9
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Account Codes Account Codes Description Use Account codes to categorize and/or restrict outside calls. Account Codes are user-dialed codes that help categorize and/or restrict outside calls. Account Codes are from 2-10 digits long, using any combination of the digits 0-9. There are three types of Account Codes: ❥ Optional (Unforced Account Codes) ❥ Forced Account Codes ❥ Verified Account Codes Optional (Unforced) Account Codes Optional Account Codes allow a keyset extension user to enter an Acco
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Features Account Codes Account Codes and Emergency Calls Account Codes are never enforced for emergency (911 and 1+911) calls. Operation In these instructions: Optional (Unforced) Account Codes [Super Display Soft Key] [Super Display Soft Key] - [Keyset Soft Key] [Keyset Soft Key] • For keysets, Optional Account Codes apply to both incoming and outgoing calls. For outgoing calls, you can enter the Account Code before or after dialing the outside number. • For Single Line sets, Optional Account
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Alphanumeric Display Alphanumeric Display Description The Alphanumeric Display messages help the display telephone user process calls, identify callers and customize features. The 22- and 34-Button Display Telephones have a three-line, 24-character per line alphanumeric display. The first line displays the date and time (while idle) and feature status messages. The second line is used extensively by IntraMail. The third line displays the Soft Key definitions. The 34-Button Super Display Teleph