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IP Office (R3.0)
5601 User Guide
40DHB0002UKFF – Issue 1 (7th February 2005)
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Page ii - Contents Contents The 5601 Telephone ............................................................................. 3 Overview of the 5601............................................................................................................... 3 Call Appearance Buttons .........................................................................................................3 Basic Call Handling Features .............................................................. 4 Answer a
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The 5601 Telephone Overview of the 5601 - Page 3 The 5601 Telephone Overview of the 5601 This guide covers the use of the Avaya 5601 telephone, running in Key and Lamp mode, on Avaya IP Office telephone systems operating with Level 3.0 software. The diagram below shows the main 5601 telephone features. 1. Message lamp: Lit when the user has voicemail messages. Can also be set to flash when the phone is ringing. 2. Call Appearance Buttons and LEDs: Two Call Appearance Buttons provi
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Page 4 - Answer a Call Basic Call Handling Features Basic Call Handling Features Answer a Call When a call arrives at your 5601 telephone, you hear a ringing tone and the LED next to the call appearance button flashes. To answer an incoming call: Do one of the following: • If you are not active on another call, answer the call using your handset. • If you are active on a call already, place the active call on hold (see Hold on page 4), and then answer the incoming call. Make a Cal
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Redial Basic Call Handling Features - Page 5 Redial The Redial (or Last Number Dialed) feature automatically redials the last extension or outside number (up to 24 digits) you dialed. To redial the last number that you dialed: 1. Press Redial. Message Your Message lamp turns on when a caller has left a message for you. Lift the handset and press the Message button to retrieve your messages, and follow the prompts. Transfer The Transfer feature allows you to transfer a call from
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Page 6 - Introduction System Features System Features Introduction As well as your phones specific features, you can access a number of system features by dialing short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes (see Default Feature Codes on page 9). It also assumes that you have full access to all features and the public telephone network. Consult your System Administrator for details of short codes that
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Call Forwarding System Features - Page 7 Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answer), when your extension is busy, and all calls (for example when you go on holiday). • To switch forward direct station (i.e. not Hunt Group*) calls on dial *01, to switch it off dial *02. • To switch forward on busy on dial *03, to switch it off dial *04. • To switch forward on no answer on dial *05, to switch
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Page 8 - Do Not Disturb System Features Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list: • To switch Do Not Disturb on (with or without exceptions) dial *08, to switch it off dial *09. • *10*N# to add a number to the exception list. • *11*N# to delete a number from the exception list. Note: Your callers, other than your exceptions, either hear busy tone or are re- directed to your voicemail. Voicemail Where you
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Default Feature Codes System Features - Page 9 Default Feature Codes The following are the normal default feature codes available to all users. Your System Administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on. *00 Cancel All Forwarding *32*N# Call Pick Up Extension *0
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Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others. Intellectual property rel