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AT&T 555-104-724
Issue 1
December 1992
7402 Plus Voice Terminal
User’s Guide
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NOTICE While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, AT&T can assume no responsibility for any errors. Changes or corrections to the information contained in this document may be incorporated into future issues. TO ORDER COPIES OF THIS DOCUMENT Contact: AT&T Customer Information Center 2855 North Franklin Road P.O. Box 19901 Indianapolis, IN 46219 1 800 432-6600, In Canada: 1 800 255-1242 Order: Document No.
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fffffffffffffffffffffffffffffffffffffffffffff f Contents Your 7402 Plus Voice Terminal ……………………………………………………1 A Quick Look at the Features ………………………………………………………3 How to Use the Features ……………………………………………………………5 Special Instructions ………………………………………………………5 Conventions ………………………………………………………………6 Quick Reference Lists ……………………………………………………6 Abbreviated Dialing (AD)…………………………………………………7 Automatic Callback ………………………………………………………8 Bridging ……………………………………………………………………9 Call Coverage ………………………………………………………………9
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b b
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fffffffffffffffffffffffffffffffffffffffffffff f Your 7402 Plus Voice Terminal The 7402 Plus voice terminal is designed so you can conveniently use the many features of the AT&T DEFINITY® Communications System Generic 2 and System 85. Familiarize yourself with your voice terminal, shown in Figure 1 below and explained on the following page. Figure 1. 7402 Plus Voice Terminal b b Starting at the top of Figure 1 and continuing clockwise: Handset For placing and answering calls. In most cases, you m
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Dial pad The standard 12-button pad for dialing phone numbers and accessing features. The letters, ‘‘Q’’ and ‘‘Z’’ have been added to the appropriate dial pad keys for directory access, and the ‘‘5’’ button on your dial pad has raised bars for visually-impaired users. Volume button For adjusting the volume of the speaker when you are using the speaker and a call is in progress, or for adjusting the volume of the tone ringer when you are not using the speaker. Handset jack For connecting the hand
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fffffffffffffffffffffffffffffffffffffffffffff f A Quick Look at the Features Here are brief descriptions of some features, including what each one does and how you might want to use it. You will have the Conference, Drop, Hold, Message, Select Button, Select Ring, Self-Test, and Transfer features. In addition, you may have many of the other features listed here; your System Manager can advise you. Abbreviated Dialing (AD) Allows you to store selected telephone numbers as three or fewer digits fo
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Conference Allows you to add another party to a call. Use to set up time-saving conferences, or to spontaneously include a party important to a conversation. Drop Disconnects from a call without requiring you to hang up the handset or press the switchhook. Can also be used with the Conference feature to disconnect the last party added. Use whenever you want to continue using the handset after ending a call. Hold Puts a call on hold until you can return to it. While a call is on hold, you can pla
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fffffffffffffffffffffffffffffffffffffffffffff f How to Use the Features Many features are available for use with your 7402 Plus voice terminal. Because no organization can use all of the available features, each organization must choose those that best suit its needs. After the choices have been made, the person within your organization who manages your telecommunication system must do any necessary administration and label the feature buttons on individual voice terminals. The System Manager ca
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Conventions fffffffffffffffffffffffffffffffffffffffffffff f The following conventions are used in the procedures: fffffffffffffffffffffffffffffffffffffffffffff f Gray type Procedural steps in gray type are steps you should follow if you do not have a button assigned for the feature. fffffffffffffffffffffffffffffffffffffffffffff f bbbbbb b xxxxx A box representing a call appearance that is used cb bbbbbbc exclusively for placing, receiving, or holding calls. ffffffffffffffffffffffffffffffffffffff
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b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Abbreviated Dialing (AD) bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc Note: If you hear the intercept tone while programming, start over from the beginning. Abbreviated Dialing must first be assigned by your System Manager. To program or reprogram 1 On a separate sheet of paper, jot down the outside an outside number, numbers, extensions, and feature
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fffffffffffffffffffffffffffffffffffffffffffff f bbbbbbbb b To program an 1 Press Program (while off-hook) bbbbbbbbc cb Abbreviated Dialing (AD) or dial the Abbreviated Dialing Program code button (while off-hook) __________ [confirmation tone] b bbbbbbbbb 2 Press selected AD xxxxx cb bbbbbbbbbc 3 Dial the outside number, extension, or feature code you want to store b bbbbbbbbb 4 Press AD xxxxx again [confirmation tone] cb bbbbbbbbbc b bbbbbb Drop 5 Hang up or press c c to end programming cb b
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fffffffffffffffffffffffffffffffffffffffffffff f b bbbbbbbbbbbbb To cancel Automatic 1 Press Auto Callback again (while off-hook) cb bbbbbbbbbbbbbc Callback or dial Automatic Callback Cancel code (while off-hook) __________ [confirmation tone] d Green light goes off b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Bridging bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc bbbbbb b xxxxx of bridged call
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b bbbbbbbb fffffffffffffffffffffffffffffffffffffffffffff f bbbbbbbb b Conference c c To talk privately with 1 Press Transfer or [dial tone] bbbbbbbbc cb cb bbbbbbbbc Ring coworker after answering d Call is temporarily put on hold a redirected call bbbbbbb b 2 Press Consult [priority ring to coworker] bbbbbbbc cb or dial coworker’s extension [single-burst ring to coworker] Note: You can privately discuss call; if coworker is bbbbbb b not available, press the fluttering xxxxx to bbbbbbc cb
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b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Call Forwarding — Follow Me bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc b bbbbbbbbbbbb To temporarily redirect 1 Press Call Forward (while off-hook) cb bbbbbbbbbbbbc all calls to an extension or dial Call Forward — Follow Me code or outside number of your (while off-hook) __________ [dial tone] choice 2 Dial extension or number where calls will be
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fffffffffffffffffffffffffffffffffffffffffffff f To retrieve parked call 1 Dial Call Park Answer Back code __________ from any extension [dial tone] 2 Dial channel number where call was parked [confirmation tone] Note: If you receive intercept tone, parked call has been disconnected or retrieved by another party. b b b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Call Pickup bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
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b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Conference bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc b bbbbbbbb Conference To add another party 1 Press c c [[dial tone] Ring cb bbbbbbbbc to a call d Present call temporarily put on hold and you are given a new call appearance 2 Dial number of third party and wait for answer Note: You can privately discuss the call with the third party at th
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b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Hold bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc bbbbb b To keep a call waiting 1 Press Hold bbbbbc cb while you answer another d Green light flutters call, make a call, or perform some other task Note: If you put a conference call on hold, the other parties remain connected. fffffffffffffffffffffffffffffffffffffffffffff f bbbbb b To answer a new c
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b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c c c c c Last Number Dialed bbc cb c cb bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbc bbbbbbbbbb b To automatically redial 1 Press Last Dialed (while off-hook) bbbbbbbbbbc cb the last number you or dial Last Number Dialed code dialed (extension, outside (while off-hook) __________ number, or trunk/feature d Number is automatically dialed (up to 20 digits) code) Note: Ava
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fffffffffffffffffffffffffffffffffffffffffffff f bbbbbbbbbbb b To cancel a Leave Word 1 Press Cancel LWC (while off-hook) bbbbbbbbbbbc cb Calling message (you or dial Leave Word Calling Cancel code cannot cancel messages (while off-hook) __________ [dial tone] for an AUDIX subscriber) 2 Dial extension [confirmation tone] d Message is deleted Note: If reorder tone is heard, message is not deleted; try again. b bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb b c
