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® ™
Polycom RMX 1000 System
User Guide
2.1.0 | July 2009 | 3150-16966-002
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Trademark Information Polycom®, the Polycom “Triangles” logo, and the names and marks associated with Polycom’s products are trademarks and/or service marks of Polycom, Inc., and are registered and/or common-law marks in the United States and various other countries. All other trademarks are the property of their respective owners. Patent Information The accompanying product is protected by one or more U.S. and foreign patents and/or pending patent applications held by Polycom, Inc. © 200
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Regulatory Notices CE & UL Mark United States Federal Communication Commission (FCC) Part 15: Class A Statement. This equipment has Polycom Inc., declares that the Polycom been tested and found to comply with the limits for RMX 1000 is in conformity with the following a Class A digital device, pursuant to Part 15 of the relevant harmonized standards: FCC Rules. Test limits are designed to provide reasonable protection against harmful interference EN 60950-1:2001+A11:2004
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Polycom RMX 1000 User Guide Table of Contents System Overview ········································································ 1-1 RMX 1000 ········································································ 1-1 RMX 1000 Main Features ···················································· 1-3 Video Display ······························································· 1-3 LPR ············································································ 1-3 IVR-Enabled Confere
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Table of Contents SIP Endpoint ······························································· 3-11 Conference Profiles ···································································· 4-1 Defining a Conference Profile ·············································· 4-2 General Settings ···························································· 4-3 Video Quality ······························································· 4-4 Video Settings ·······································
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Polycom RMX 1000 User Guide Address Book ············································································· 8-1 Adding a Participant to the Local Directory ···························· 8-2 Creating a Participant in the Address Book ························· 8-2 Adding a Participant from an Ongoing Conference ·············· 8-6 Defining a Participant Group ··············································· 8-6 Modifying a Participant/Group ·········································
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Table of Contents QoS ··············································································· 11-7 Ports ·············································································· 11-8 Email ············································································· 11-9 IVR Service ················································································ 12-1 Default IVR Information ···················································· 12-2 Customizing IVR Informatio
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Polycom RMX 1000 User Guide Hardware Monitor ··························································· 15-2 Personal Conference Manager (PCM) ····································· 16-1 Introduction to PCM Interfaces ··········································· 16-2 Viewing the PCM Interface ············································ 16-2 Definitions of DTMF & FECC Keys ·································· 16-3 PCM Operations ······························································
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1 System Overview This chapter will serve as a brief introduction to the RMX 1000 system and its major functions and features. The following chapters provide detailed description about the installation of RMX 1000 system, as well as how to hold, manage, monitor conferences and maintain the device. RMX 1000 The Polycom real-time media conferencing platform (RMX 1000) is a high-value multipoint platform for small IP networks or remote locations on large IP networks. The Polycom RMX 1
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Chapter 1 – System Overview LA LAN N PC PC RM RMX X 10 1000 00 RM RMX X1 1000 000 HDX HDX RM RMX X 10 1000 00 W We eb C b Cllie ient nt IP IP P Ph hone one Figure 1-1 Multipoint Video Conferencing Using a Polycom RMX 1000 1-2
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Polycom RMX 1000 User Guide RMX 1000 Main Features Video Display Dynamic Continuous Presence (CP) The dynamic Continuous Presence capability of the RMX 1000 system ensures viewing flexibility by offering multiple viewing points and window layouts for video conferencing. The Continuous Presence (CP) mode offers a number of different onscreen layouts to accommodate different numbers of participants and conference settings. High Definition High Definition (HD) refers to high-quality pic
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Chapter 1 – System Overview • Allows users to conduct high quality video calls over packet loss-prone IP networks (DSL, cable, satellite, high contention LANs/WANs, etc.) without suffering the effects of packet loss. • Protects video calls from short-term network issues by temporarily adjusting the bit rate of the call in progress. • Reduces the jitter buffer and associated delay. • Allows an organization to use all available bandwidth for its video calls. • Protects all elements of th
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Polycom RMX 1000 User Guide Directory Service The RMX1000 fully supports the Global Address Book (GAB) and Microsoft Lightweight Directory Access Protocol (LDAP) directory service, and enables the user to share the GAB resources and view presence status Conference Management and Monitoring Features The Polycom RMX 1000 Web Client provides capabilities for management and monitoring of participants and conferences as follows: • Lecture Mode in Continuous Presence conferences • Previewin
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Chapter 1 – System Overview follows: • Viewing details of the RMX 1000 system • Modifying conference profiles and scheduling conferences • Monitoring ongoing conferences • Managing the ongoing conference and participants, e.g. extending the conference time, terminating the conference, adding/deleting a participant and sending notification E-mails to a participant. 1-6
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2 First Time Installation and Configuration Follow the procedure below to implement First Time Installation and Configuration of the RMX 1000 system: 1 Hardware Installation and Setup 2 Configuration Preparations ― Get the information needed for network configuration. ― Get the product activation key. 3 First Time Configuration ― Connect a PC to the RMX 1000 ― Log in to the Web interface ― Modify the default IP address ― Configure other network options ― Synchronize the system
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Chapter 2 – First Time Installation and Configuration Figure 2-1 Replace RMX 1000 on the rack. ― Put the RMX 1000 on a safe, even, and clean surface. 3 Connect cables on the back panel of the RMX 1000: ― Power Cable: Firmly insert the plug into the power socket to prevent poor contact. ― LAN Cable: Connect to the LAN1 port of the RMX 1000. If you want to shut off the device, please first turn off the power switch. Do not directly cut off the power supply or unplug the power cable.
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Polycom RMX 1000 User Guide 1 Enter http://portal.polycom.com in the address bar of the browser to access the login page of the Polycom resource center. 2 In the login box, enter your Email address and password, and then click Login. If you are a new user, click the Register for an Account link for registration. 3 Click Service & Support–> Product Activation -> Overview in the upper navigation bar on the interface. Figure 2-2 Service & Support Interface 4 Enter the Activate Your Pr
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Chapter 2 – First Time Installation and Configuration ― IP address of the LAN1 port - 192.168.1.254 ― Subnet mask - 255.255.255.0 ― Default gateway IP address - 192.168.1.1 4 You can also view the current address information of the product using the RMX 1000 Discover tool provided with the device. a Run the RMXDiscover.exe file in the CD provided with the product. b Click the Discover button to display the current address information of the device. Figure 2-4 RMX 1000 Discover Tool
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Polycom RMX 1000 User Guide Figure 2-5 Logging in to the RMX 1000 Web Interface 4 The Product Activation dialog box is displayed. Fill in the activation key obtained in Obtaining Product Activation Key in the Activation Key box, and then click the Save button. Click the Close button. 5 The system displays a message asking whether to restart the system or not. Click Restart Now to validate the activation. 6 After the system restarts, you can enter the Administration -> License Informa
