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Polycom ™ RSS 2000 V3.0.0.000
Getting Started Guide
General Safety Precautions
Follow these rules to ensure general safety:
• Keep the area around the Polycom RSS 2000 unit clean, free of clutter
and well ventilated.
• Decide on a suitable location for the equipment rack that will hold
the RSS 2000 unit and is near a grounded power outlet.
• • Use a regulating uninterruptible power supply (UPS) to protect the
RSS 2000 unit from power surges and
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Preparations Obtain the following information from your network administrator: • RSS 2000 unit, Subnet Mask and Default Gateway IP addresses • Gatekeeper IP address, Prefix, and E.164 of the RSS 2000. Unpacking and Installing the RSS 2000 1 Place the RSS 2000 unit on a stable flat surface in the selected location. 2 To connect to the power source, insert the power cable into the Power connector on the rear panel of the MGC+ unit and insert the Power cable into the power sou
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Initial RSS 2000 IP Configuration The system is shipped with a default IP address: IP Address:192.168.1.254 Subnet Mask: 255.255.255.0 Gateway: 192.168.1.1 There are two ways to change the initial IP address of the sytem: 1. Via a cross over lan cable 2. Via a RS232 or Telnet Console. 1. Changing the initial IP address via a cross over lan cable 1. Connect a cross over lan cable to LAN1 in the RSS 2000. 2. Set your laptop to the same segment of the RSS a. For example (in
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3. Open internet explorer and browse to: http://192.168.1.254 4. Login to the system. User name: administrator Password: polycom 5. Go to system configuration->IP setting and modify the IP address , you can set a static IP or chose DHCP . Click the save button and than reset the system. DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
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2.Changing the initial IP address via an RS232 Console or Telnet Another option to modify the IP address of the RSS 2000 is using the RS232 console. 1.Connect to the RS232 port – and activate the console (9600, 8bits) Login: polycom (or any administrator password) When login to the console, you will see the current IP address of the system. Help ? – show all available commands Changing the IP Address: set lan1 static 172.21.100.20 mask 255.255.224.0 [gw 172.21.96.254] Rese
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RSS 2000 Maximum Capacity Scenario Description Maximum Capacity Conference How many conferences can be 2 conference or 2 EPs dialing in the Recording recorded simultaneously same time1 H239 recorded link at a time Point to Point How many point to point calls can 1 recording be record (if both are dialing into the POLYCOM ™ RSS 2000) H323 How many conferences can be 10 Playback playback in H323 Archive view How many streaming can be 50 reviewed (unicast) – based on the Web Serv
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Network TCP/UDP ports used by RSS2000 Usage Type Port Range Manager TCP 81 Web TCP 80 https TCP 443 Trace UDP 30011 Gatekeeper UDP 1719 RAS UDP 1720 Endpoint/ Q.931 Socket TCP 1720 H.323 H.245 Socket TCP 1730-1739 Live Broadcast TCP 1800-1801 Audio / Video Data UDP 2000-2099 On demand Protocol TCP 554 Media On Demand Archive TCP (optional) 554 On Demand Archive UDP(optional) Random (for source port) Notes Regarding On Demand Archive The UDP ports used for on demand arch
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Figure-1 DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
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Figure-2 DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
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Polycom ™ RSS 2000 V3.0 Release Notes RSS2000 V3.0 Upgrade User Guide 1, New Systems – New Installations For new installations , customer need to activate the RSS before starting to use . Process: As you aware, RSS 2000 V3.0 includes two type of activation keys: Keycode definition Package Name Description K-keycode Option Activation (Basic, Multicast, Clustering) U-keycode New Version activation (Will not affect the current installed options) Log into RSS and
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For new installation, the system will be shipped with a K License, that will require the user to go to the PRC and receive a K Keycode: The user will receive a K Keycode with his options (Either none, Clustering or Multicast) After entering the K Keycode – the user will need to go back to the PRC and receive now a U Keycode: DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
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Enter 3.0 in the Version field and enter the System Serial# in the Serial Number field , then customer will receive a U-Key code (As taken from the product activation section on the RSS 2000 Web UI): After entering both the K Keycode and the U keycode the product will be ready to be used: DOC2207A RSS 2000 V3.0 Getting Started guide - Release Note - Final - February 26, 2008.doc
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2, Current Install base (Existing systems that require upgrade) Preparation before Upgrade 1: Obtain the 3.0 upgrade package and activation keys from Polycom website or your local service center. Save it in a folder on your desktop.(more details , please read RSS2000 user manual v3.0) pgrade package definition Package Name Description Part1: With full function –support English and Japanese RSS2000.3.0.0.0_part1_full function_with English&Japanes&Chinese . pkg Part2: Suppo
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Upgrade from 1.0 to 3.0 1: Download upgrade package to RSS a) Log in to RSS , go to “ . - System Configuration > Upgrade/Reset System” page . b) Download the “RSS2000.3.0.0.0_part1_full function_with English &Japanes & Chinese . pkg” to RSS , then Restart Note : For More details on the download file process , please read “RSS2000 user manual V3.0” 2: Activate your RSS by Keycode a) After rebooting , log into RSS , “ . - System information > Product Activation” page. b) Past
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If everything is ok , the version # /Activation Status /V3.0 Key code activation should have same status . (For multicast and clustering option , if you buy these 2 option , your RSS will show same status , if not , it will not be showed ) Note : Now you RSS can support English, Chinese and Japanese. If you want additional language options, you need to download and install the part with additional language options. For additional language options installation, please refer to the par
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Upgrade from 2.0 to 3.0 1: Download upgrade package to RSS a) Log in to RSS , go to “ . - System Configuration > Upgrade/Reset System” page . b) Download the “RSS2000.3.0.0.0_part1_full function_with English &Japanes & Chinese . pkg” to RSS , then Restart Note : More details about the download file process , please read “RSS2000 user manual V3.0” 2: Activate your RSS by Keycode a) After rebooting , log into RSS , “ . - System information > Product Activation” page. b) Pas
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If everything is ok , the version # /Activation Status /V3.0 Key code activation should have same status . (For multicast and clustering option , if you bought these 2 options , your RSS will show same status , if not , it will not be showed , In case the user already have installed K Keycode (Even on top of V2.0) with Clustering option – clustering will remain checked ) Note : Now you RSS can support English, Chinese and Japanese. If you want additional language options, you ne
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Additional Language Support If you need 3.0 to support additional language (Not English/Chinese/Japanese) ,you need to follow this process . Image version check Please check RSS2000 image version following the commands below firstly. Only RSS2000 with image version 5 or above can be upgraded with additional language support. 1: Click on Start>Run>Enter “telnet 172.21.103.127 23” (without quotation marks), and Click OK. NOTE: The IP address above is for EXAMPLE ONLY. Please repl
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4: At command prompt, enter “imageversion” (without quotation marks) 5: If the version # is “ 5” ( see the screenshot below ), indicates the RSS2000 can be upgraded with additional language options. 6: If the image version is not 5 , it will show unknown version , means if you want to support additional languages , need to refresh the image , the old image don’t have full support for additional languages, so please contact your service provider . Upgrade additional language
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New Features (Compare with V2.0.0.000) # JIRA# Description Features 1 RSS-248 RSS2000 should support active a recording task in Clustering Improvements next server when the recording capacity in last one is full . 2 RSS-207 Gatekeeper Registration New Gatekeeper registration modes to support RSS-225 modes different types of Gatekeepers 3 RSS-247 Turn on/off H.323 Configure Recording only system Playback 4 Localization - languages WEB UI , TV-UI and documentation , IVR – VC
