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User Service Guide
HP 9000 rp4410 and HP 9000 rp4440
Manufacturing Part Number: A9950-96011-ed4
Fo urth Edition
Se ptember 2008
© Copyright 2003-2008 Hewlett-Packard Development Company, L.P.
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Legal Notices Copyright Notices. © Copyright 2003-2008 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein. Printed in U.S.A. Intel, Pen
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Contents 1. Overview HP 9000 rp4410 and rp4440 Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 I/O Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Processors . . . . . . . . . . . . . .
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Contents Server Views. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56 Detailed Server Description . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 I/O Subsystem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57 Processors . . . . . . . . .
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Contents Setting Up the Console. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 Setup Checklist . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 119 Setup Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120 Preparation . . . . . . . . . . . . .
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Contents Troubleshooting Methodology . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149 Troubleshooting System Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Using the Front Panel Power Button. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 System Does Not Successfully Power On and Remain Powered On .
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Contents Replacing the Processor Extender Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 194 Replacing Dual Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Dual Processor Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 196 Processor Load Order . . . . . . . . . . . . . . . . . . . . . . .
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Contents Replacing a Hot-Pluggable Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 252 Removing the SCSI Backplane . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 253 Replacing the SCSI Backplane . . . . . . . . . . . . . . .
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Tables Table 1. Publishing History Details . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Table 2. HP-UX 11i Releases . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Table 1-1. Server Dimensions and Values. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Table 1-2. Control Panel LED Definitions . . . . . . . . . . . . . . . . . .
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Tables Table 3-18. Server Power Button Functions When Server is On and at BCH . . . . . . . . . . . . . . . . 137 Table 3-19. Server Power Button Functions When Server is On and OS is Running . . . . . . . . . . 137 Table 3-20. Server Power Button Functions When Server is Off . . . . . . . . . . . . . . . . . . . . . . . . . . 137 Table 3-21. Front Control Panel LED Definitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Table 3-22. QuickFind Diagnostic Panel
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Figures Figure 1-1. HP 9000 rp4410/rp4440 Server (Top View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Figure 1-2. HP 9000 rp4410/rp4440 Server with Bezel Removed (Front View) . . . . . . . . . . . . . . . . 21 Figure 1-3. HP 9000 rp4410/rp4440 Server (Rear View) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Figure 1-4. Control Panel - Front View of Server (with Bezel) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 Figure 1-5.
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Figures Figure 3-21. Disk Drive Installation in Slot 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Figure 3-22. Disk Drive Installation in Slots 1 and 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86 Figure 3-23. Extender Board Latches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89 Figure 3-24. Removing the Processor Extender Board . . . . . . . . . . . . . . . . . . . .
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Figures Figure 6-13. Dipswitch Setting for S5 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 195 Figure 6-14. Removing the Dual Processor Module from the Processor Extender Board. . . . . . . 198 Figure 6-15. Locate the Socket in Processor Extender Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199 Figure 6-16. Processor Cable Placed Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200 Fig
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Figures Figure 6-56. Display Board Removal and Replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 268 Figure 6-57. QuickFind Diagnostic Board Removal and Replacement . . . . . . . . . . . . . . . . . . . . . . 270 14
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About This Document This document provides the information and instructions on servicing the HP 9000 rp4410 and rp4440 servers: The document printing date and part number indicate the document’s current edition. The printing date changes when a new edition is printed. Minor changes may be made at reprint without changing the printing date. The document part number changes when extensive changes are made. Document updates may be issued between editions to correct errors or document product ch
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Table 1 Publishing History Details (Continued) Document Operating Systems Manufacturing Supported Product Versions Publication Date Supported Part Number A9950-96001 HP-UX 11i v1 HP 9000 rp4410 and rp4440 April 2005 A9950-96002 N/A HP-UX 11i v1 HP 9000 rp4410 and rp4440 July 2003 Document Organization This guide is divided into the following chapters: Chapter 1 Overview: Provides views and descriptions of the server. Chapter 2 System Specifications: Server details such as system configuration,
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NOTE A note highlights useful information such as restrictions, recommendations, or important details about HP product features. TIP Tips provide you with helpful hints for completing a task. A tip is not used to give essential information, but can be used, for example, to provide an alternate method for completing the task that precedes it. Book Title The title of a book. On the web and on the Instant Information CD, it can be a hot link to the book itself. KeyCap The name of a keyboard key
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Related Documents You can find other information on HP server hardware management and diagnostic support tools in the following publications. Website for HP Technical Documentation: http://docs.hp.com Server Hardware Information: http://docs.hp.com/en/hw.html Diagnostics and Event Monitoring: Hardware Support Tools Complete information about HP’s hardware support tools, including online and offline diagnostics and event monitoring tools, is available at: http://docs.hp.com/hpux/diag/ This si
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1 Overview The HP 9000 rp4410 and the HP 9000 rp4440 servers are designed to be easy to install, service, and maintain. They deliver performance, reliability, and availability in a compact, rack-dense design to meet the most demanding enterprise-level computing requirements. A rack-dense 4U form-factor maximizes the number of servers for each rack, up to 10 systems for each HP 10000 G2 series rack (42U). They fit easily into the HP 10000 G2 series rack and into many third-party racks using s
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Overview HP 9000 rp4410 and rp4440 Server Views HP 9000 rp4410 and rp4440 Server Views Figure 1-1, Figure 1-2, and Figure 1-3 show the top, front, and rear views of the HP 9000 rp4410 and rp4440 servers. Figure 1-1 HP 9000 rp4410/rp4440 Server (Top View) 20 Chapter 1
