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ProLiant ML370
Maintenance and Service Guide
Fourth Edition (June 2000)
Part Number 143091-004
Spare Part Number 158549-001
Compaq Computer Corporation
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Notice The information in this publication is subject to change without notice. COMPAQ COMPUTER CORPORATION SHALL NOT BE LIABLE FOR TECHNICAL OR EDITORIAL ERRORS OR OMISSIONS CONTAINED HEREIN, NOR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE FURNISHING, PERFORMANCE, OR USE OF THIS MATERIAL. THIS INFORMATION IS PROVIDED “AS IS” AND COMPAQ COMPUTER CORPORATION DISCLAIMS ANY WARRANTIES, EXPRESS, IMPLIED OR STATUTORY AND EXPRESSLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY, FI
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Contents About This Guide Symbols in Text.........................................................................................................vii Compaq Technician Notes .......................................................................................viii Where to Go for Additional Help.............................................................................viii Integrated Management Display..........................................................................ix Telephone Numbe
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iv Compaq ProLiant ML370 Maintenance and Service Guide Removal and Replacement Procedures continued I/O Fan....................................................................................................................2-22 Power Switch with Cable and LED Indicators .......................................................2-23 Riser Board Expansion Slots ..................................................................................2-25 I/O Expansion Slot Cover.............................
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Contents v Diagnostics and Troubleshooting continued Remote Service Features ........................................................................................3-64 ROMPaq Error Recovery Options..........................................................................3-64 ROMPaq Disaster Recovery ...........................................................................3-65 Compaq Insight Manager .......................................................................................3-67 Fe
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About This Guide This maintenance and service guide is a troubleshooting guide that can be used for reference when servicing Compaq ProLiant ML370 Servers. WARNING: To reduce the risk of personal injury from electric shock and hazardous energy levels, only authorized service technicians should attempt to repair this equipment. Improper repairs could create conditions that are hazardous. IMPORTANT: The installation of options and servicing of this product shall be performed by individuals who a
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viii Compaq ProLiant ML370 Maintenance and Service Guide Compaq Technician Notes WARNING: Only authorized technicians trained by Compaq should attempt to repair this equipment. All troubleshooting and repair procedures are detailed to allow only subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safe
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About This Guide ix Integrated Management Display Some Compaq server models include a Compaq Integrated Management Display (IMD), an integrated, 16 × 4 character display mounted on the front of the server. This display provides easy-to-use menu-driven access to server information, including model number, LCD firmware revision, and POST operations. Telephone Numbers For the name of your nearest Compaq authorized reseller: In the United States, call 1-800-345-1518. In Canada, call 1-800-263-5
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Chapter 1 Illustrated Parts Catalog This chapter provides the illustrated parts breakdown and a spare parts list for Compaq ProLiant™ ML370 Servers. See Table 1-1 and Table 1-2 for the names of referenced spare parts.
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1-2 Compaq ProLiant ML370 Maintenance and Service Guide Mechanical Parts Exploded View 2 4 3 1 6 5 7 8 Figure 1-1. Mechanical parts exploded view
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Illustrated Parts Catalog 1-3 Mechanical Spare Parts List Table 1-1 Mechanical Spare Parts List Item Description Spare Part Number Chassis 1 Chassis 157986-001 2 Small access panel Part of kit 387762-001 3 Large access panel Part of kit 387762-001 4 Right side panel (tower model only) Part of kit 387762-001 5 Front bezel (tower model only) 217492-001 6 Rack front plate (rack-mountable model only) 163489-001 7 Feet (tower model only) 333575-001 8 Hot-plug drive cage, 6 x 1-inch 387089-001 9 1-Gh
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1-4 Compaq ProLiant ML370 Maintenance and Service Guide System Components Exploded View 12 15 17 13 19 14a 1 16 10 20 21a 11 22 9 8 18 26 27a Figure 1-2. System components exploded view
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Illustrated Parts Catalog 1-5 System Components Spare Parts Table 1-2 System Components Spare Parts List Item Description Spare Part Number System Components 9 Power supply, 325 W 402151-001 10 I/O fan, 92 mm 173907-001 11 CPU fan, 120 mm 326873-001 12 3V lithium battery 179322-001 13 Power switch with LED indicators and cable 157928-001 Boards 14 Processors a) 6/600-MHz, with heat sink (heat sink may vary) 166146-001 b) 6/667-MHz, with heat sink (heat sink may vary)* 166109-001 c) 6/733-MHz, w
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1-6 Compaq ProLiant ML370 Maintenance and Service Guide Table 1-2 System Components Spare Parts List continued Item Description Spare Part Number Cables continued 24 Miscellaneous signal cable kit * 158530-001 a) Hard drive/CD-ROM drive data cable b) Diskette drive cable assembly c) 1-device SCSI cable assembly d) 3-device SCSI cable assembly 25 Miscellaneous power cable kit * 158529-001 a) Diskette and CD-ROM drive power cable assembly b) Power supply power cable assembly c) Removable media ba
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Illustrated Parts Catalog 1-7 Table 1-2 System Components Spare Parts List continued Item Description Spare Part Number Options continued 42 9.1-GB, 1-inch, 7200 rpm Wide Ultra2 hard drive * 104665-001 43 Compaq Integrated Smart Array Controller upgrade module * 158855-001 44 AC Power supply, 225-W, hot-plug redundant * 283623-001 45 DC Power supply, 225-W, hot-plug redundant * 333593-001 * Not shown
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Chapter 2 Removal and Replacement Procedures This chapter provides subassembly/module-level removal and replacement procedures for Compaq ProLiant ML370 Servers. The ProLiant ML370 Server is available in tower and rack models. The Compaq ProLiant ML370 Maintenance and Service Guide shows the tower model. In most cases, the rack model removal and replacement procedures are slightly different from the tower model procedures. After completing all necessary removal and replacement procedures, run th
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2-2 Compaq ProLiant ML370 Maintenance and Service Guide Electrostatic Discharge Information A discharge of static electricity can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions: Transport products in static-safe containers such as conductive tubes, bags, or boxes. Keep electrostatic-sensitive parts in their containers until they arrive
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Removal and Replacement Procedures 2-3 Any product or assembly marked with these symbols indicates that the component exceeds the recommended weight for one individual to handle safely. Weight in kg Weight in lb Preparation Procedures Before beginning to remove any serviceable parts, determine whether the part is hot-pluggable or non-hot-pluggable. Hot-Pluggable Devices Hot-pluggable devices in the ProLiant ML370 Servers include SCSI hard drives and power supplies (with redundant power supply o
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2-4 Compaq ProLiant ML370 Maintenance and Service Guide WARNING: To reduce the risk of personal injury or damage to the equipment: If the server is mounted in a rack, internal devices may not be accessible for removal and replacement. If the server must be removed from the rack for device accessibility, remove the server from the rack and place it on a sturdy table or workbench. Refer to the ProLiant ML370 Servers Setup and Installation Guide for further information on working with racks. CAUT
