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P HAS E R ™ 5400
L AS E R P R I NTE R
Advanced Features and Troubleshooting Manual
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Xerox Phaser 5400 Laser Printer Advanced Features and Troubleshooting Manual September 2001
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Copyright © 2001, Xerox Corporation. All Rights Reserved. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Xerox Corporation. Copyright protection claimed includes all forms of matters of copyrightable materials and information now allowed by statutory or judicial law or hereinafter granted, including without limitation, material generated from the software programs which are disp
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Contents Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix User safety summary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . xi Control Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Advanced Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Print quality modes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31 Draft mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 First page different . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Hard Disk Drive and Memory (DRAM and Flash ROM). . . . . . . . . . . . . . . . . .52 Memory board (DIMM) locations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Hard disk initialization . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52 Flash initialization. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
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UNIX network setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79 Getting Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Appendix C - Unique Printer Commands . . . . . . . . . . . . . . . . . . . . . . . . . . . .101 Paper size selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101 Paper type selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Input tray selection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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viii Xerox Phaser 5400 Laser Printer
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Warranty Printer Warranty Xerox warrants that the Phaser 5400 Laser Printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If the product proves defective during the warranty period, Xerox, at its option, will: (1) repair the product by means of telephone support or on-site service at no charge for parts or labor, (2) replace the product with a comparable product, or (3) refund the amount paid for the product, less a reasonable
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Consumables Warranty Xerox warrants that laser print cartridges will be free from defects in materials and workmanship for a period of one (1) year from date of installation. All other Customer Replaceable Consumables (CRCs) will be covered for a period of ninety (90) days (six (6) months where longer periods are required by law) from the date of installation, but not more than one (1) year from date of shipment. Under this warranty, the Customer must notify Xerox or its authorized service
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User safety summary Your printer and the recommended consumable supplies have been designed and tested to meet strict safety requirements. Attention to the following notes will ensure the continued safe operation of your printer. Electrical Safety Use the power cord supplied with your printer. Do not use a ground adapter plug to connect the printer to a power source receptacle that lacks a ground connection terminal. Plug the power cord directly into a properly grounded electrical outlet
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Place the printer in an area where there is adequate space for ventilation, operation and servicing. The recommended minimal spacing is 76 cm (29.9 in.) in front of the printer, 50 cm (19.7 in.) above the printer, 30 cm (11.8 in.) behind the printer, 20 cm (7.9 in.) on the side of the printer with the fan exhaust, and 10 cm (4.0 in.) on the other side. Do not block or cover the slots and openings on the printer. Without adequate ventilation, the printer may overheat. For optimum perfor
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Symbols that may be marked on your product: DANGER high voltage: Protective ground (earth) terminal: Hot surface on or in the printer. Use caution to avoid personal injury: Use caution. Refer to the manual(s) for information: Warning If the product loses the ground connection, usage of knobs and controls (and other conductive parts) can cause an electrical shock. Electrical product may be hazardous if misused. Warning For your protection, do not defeat any interlocks.
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Control Panel Control Panel The Xerox Phaser 5400 control panel: Displays information about the status of the printer (or job in process). Provides the means for changing printer settings and printer defaults to control how it operates. Allows you to print reports and password-protected pages stored on the optional hard drive. 1 2 3 3925-07 1. Display screen 2. Four indicator lights: Online indicator light Form Feed indicator light Fault indicator light Data indicator light 3. Ei
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Control Panel Indicator lights Indicator light Meaning On Line Light is on (green) The printer is online. Light is off The printer is offline. Before printing a job, bring the printer online by pressing the On Line key (labeled 0). Form Feed indicator Light is off Normal operation. Light is on (green) The printer has experienced a form feed timeout (a PCL job formatted a partial page but, as the printer was waiting for more data in order to continue processing the job, a tim
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Control Panel Display screen The control panels display screen: Provides access to a hierarchy of menus to configure and control the printer. Access the menus by pressing the Menu keys (labeled 1 or 5). For more information on the menu structure, refer to page 6. Displays information about the status of the printer (or the job in process): Examples: The printer is online and ready to accept print jobs: Ready The printer is processing data: Processing... The printer is low on toner:
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Control Panel Control panel keys The control panel keypad consists of eight keys, identified with international symbols and/or labeled in English. The keys are also numbered 0 through 7. OnLine MenuUp ItemUp ValueUp Enter MenuDown ItemDown ValueDown Using the keys to bring the printer online/take the printer offline When the printer is online (and not in the menu system), press the On Line key (labeled 0) to take the printer offline. All pages currently in the paper path are printed and