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User Manual
®
Phaser 360
Color Printer
First printing May 1998
070-9922-02
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Copyright © Tektronix, Inc. Printed in the U.S.A. Unpublished rights reserved under the copyright laws of the United States. Contents of this publication may not be reproduced in any form without permission of Tektronix, Inc. ¨ ¨ ¨ ¨ Tektronix , Phaser , ColorStix , and Made For Each Other are registered trademarks of Tektronix, Inc. ¨ TekColorª, PhaserShare , PhaserPrintª, PhaserToolsª, and PhaserLinkª, a
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® Phaser 360 Printer Warranty Tektronix warrants that the Phaser 360 printer will be free from defects in materials and workmanship for a period of one (1) year from the date of shipment. If this product proves defective during the warranty period, Tektronix, at its option, will either repair the defective product on-site or by means of telephone support without charge for parts and labor, or provide a replacement in exchange for the defective product. In order to obtain service under t
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Users safety summary Terms in manual: CAUTION Conditions that can result in damage to the product. WARNING Conditions that can result in personal injury or loss of life. Power source: Do not apply more than 250 volts RMS between the supply conductors or between either supply conductor and ground. Use only the speciÞed power cord and connector. Refer to a qualiÞed service technician for changes to the cord or connector. Operation of product: Avoid electric shock by cont
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Contents 1 About Your Printer Features of your new printer 1-2 An illustrated guide to your printer 1-4 Printer parts and components 1-7 Consumables 1-7 Printer parts 1-8 Options and accessories 1-9 2 Getting Set Up Setting up the printer: at a glance 2-1 What you get with your printer 2-2 Choosing a printer location 2-3 Removing the packing material 2-3 Registering the printer 2-3 Installing the Lower Paper Tray Assembly (optional) 2-4 Unlocking the transit restraint 2-7 Installing the
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3 Installing Printer Software Overview 3-1 PC/Windows software 3-2 Installing printer software for Windows 95 3-3 Installing printer software for Windows NT 4.0 3-6 Installing printer software for Windows NT 3.51 3-11 Installing printer software for Windows 3.1 3-15 Mac OS software 3-19 Using the Mac OS installer 3-21 Setting up the Phaser 360 printer driver 3-22 Setting up the Apple LaserWriter 8.3.4 driver 3-23 Setting up the Phaser 360 GX driver 3-25 UNIX workstation software 3-27 Phas
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When to use the manual-feed slot 4-16 Printing from a PC 4-19 Using Windows printer drivers 4-19 Using the printerÕs front panel 4-19 Downloading utility files 4-19 Using the AdobePS 4 driver with Windows 95 4-22 Using the Tektronix driver for Windows 3.1 4-25 Using the Adobe PostScript driver for Windows 3.1 4-29 Using the Windows NT 3.51 PostScript driver 4-31 Using the Windows NT 4.0 PostScript driver 4-31 Printing from MS-DOS 4-34 Printing from a Macintosh 4-35 Using Macintosh printer
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Working with fonts 5-12 Resident typefaces (PostScript and PCL5) 5-12 Downloading fonts 5-13 Using fonts with Windows 5-14 Printing a list of fonts 5-15 Improving print speed 5-16 Selecting page sizes in Windows applications 5-19 6 Using the Front Panel Front panel overview 6-1 Front panel indicators 6-1 Two-line display 6-2 Front panel buttons 6-3 Enabling and disabling the front panel menu 6-4 Front panel menu map 6-5 Printer Help Pages 6-6 Printing the Help Pages 6-7 Printer standby m
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Using isopropyl alcohol 7-19 Cleaning for ink smears and jams: internal paper path 7-20 Cleaning for jams and ink smears: paper-feed rollers 7-22 Cleaning for ink smears: paper-exit path 7-28 Cleaning for upper media tray jams: media-pick roller 7-34 Cleaning for lower tray jams: paper-pick rollers 7-43 8 Troubleshooting Overview 8-1 Front panel error messages 8-2 Troubleshooting quick reference 8-5 Light stripes on prints: cleaning the printhead 8-12 Media jams and misfeeds 8-15 Preventin
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9 Customer Support On-line support 9-1 Receiving email update notices 9-1 Customer Support Centers 9-2 Getting information by fax 9-3 10 Supplies, Accessories, and Expanding Your Printing System Tektronix printers and Tektronix supplies: ¨ Made For Each Other 10-1 Customizing your printer 10-1 Printer supplies 10-2 PhaserShare network cards 10-3 Media trays 10-4 Memory upgrade 10-5 Tektronix external hard disk 10-5 Additional software (UNIX and VMS) 10-6 PhaserPrintª for UNIX soft
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Chapter 1 About Your Printer ¨ The Tektronix Phaser 360 Color Printer is a fast, reliable, economical, and easy-to-use printer that produces brilliant, high-quality color prints on plain paper. It is compatible with the leading network protocols, operating systems, and software applications, so everyone in your workgroup can use it. Optional accessories and upgrades let you customize the printer to suit your current needs and to expand its capabilities in the future. The Phaser
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1 About Your Printer Features of your new printer Fast Color. Quick color prints on paper at 6 pages per minute (ppm) and n Image quality and speed transparencies at 5.5 ppm. n Standard. 300 x 300 dots per inch (dpi) for normal printing on paper at 4 ppm. Recommended for overhead transparencies — produces vibrant, saturated prints at 2 ppm. n Enhanced. 800 x 450 dpi for the best text and image quality on paper (2 ppm). Use for
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About Your Printer 1 With the printer’s built-in PhaserLink™ software, you can use your web browser for a Printer control through variety of tasks, including the following: your web browser n Avoid down time by automatically receiving email when ink is low, paper needs loading, or other maintenance is required. n View the status of print jobs. n Get data on printer usage. n Configure the printer. n Create a local link to your own web site help pages. n Lower Paper Tray A
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LETTER A4 1 About Your Printer An illustrated guide to your printer 1 Front panel menu display and buttons 6 Transparency tray (optional) 2 Front cover 7 Top cover 3 Front cover release button 8 Top cover release button 4 Manual-feed slot 9 Transit restraint (printhead lock) 5 Paper tray 10 Lower Paper Tray Assembly (optional) 1 8 7 2 3 9 4 10 5 6 9922-125 1-4 Phaser 360 Color Printer
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About Your Printer 1 1 Maintenance tray 5 Ink loading bins 2 Waste liner 6 Ink sticks 3 Exit cover release button 7 Front cover (open) 4 Exit cover 6 5 4 3 2 1 7 9922-146 User Manual 1-5
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1 About Your Printer 1 External hard drive (optional), with bracket and cable 2 Back panel with interface ports and PhaserShare network card slot 3 On/Off switch 4 Power cord 1 4 Ethernet® RCV XMT Parallel Network Adapter LNK Ethernet Second Feeder 2 TM PhaserShare 100 Series B TX Mbs RESET Ethernet Card RCV XMT RX TP LINK 1 2 3 4 10/100Base-TX 10Base2 Service PS PE Only Parallel LNK Second Ethernet Network Adapter Feeder 3 9922-147 1-6 Phaser 360 Color Printer
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About Your Printer 1 Printer parts and components Consumables ColorStix solid-ink sticks ¨ Phaser 360 printer ColorStix solid-ink sticks come in four colors: cyan, magenta, yellow, and black. Each of these ink sticks has a unique shape that matches the shape of the corresponding loading bin on top of the printer. The printer holds up to three ink sticks of each color, and you can replace ink sticks easily Ñ and without having to wait until the printer runs out of ink. ColorStix ink sti
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1 About Your Printer Printer parts Paper/transparency tray The standard tray (for either letter- or A4-size media) shipped with the printer accepts up to 200 sheets of common ofÞce paper, ranging from 60 to 2 120 g/m (16 to 32 lb.)., You can also load full-sheet peel-off labels or up to 50 sheets of transparencies or labels in the standard paper tray. Manual feed slot Use this slot to feed single sheets of paper, nonglossy cover stock Ñ up to 2 220 g/m (80 lb.) Ñ or transparencies. Transit
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About Your Printer 1 Options and accessories High-capacity transparency tray Save time and effort by ordering a Tektronix high-capacity transparency tray for transparency and label printing only. Transparency trays (letter- and A4-size) hold up to 175 sheets (about three boxes) of transparencies and 100 sheets of labels. By adding a transparency tray and a Lower Paper Tray Assembly, you can print on paper and transparencies without having to leave your computer to swap trays. Tektronix t
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1 About Your Printer n Expanded job accounting. Allows you to keep records on up to 5000 print jobs. You can track usage rates and times, users, paper consumption, duration of print jobs, and other important information. n Font storage. Provides storage for additional downloadable fonts. Refer to the printerÕs CD-ROM and the PhaserShare NetworkingSystem Administrator Manual for more information. 1-10 Phaser 360 Color Printer
