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OFFICEJET 7000
User Guide
E809
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HP Officejet 7000 (E809) Wide Format printer User Guide
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Copyright information © 2009 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 6/2009 Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accom
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Contents 1 Get started Find other resources for the product .........................................................................................6 Find the device model number...................................................................................................7 Accessibility................................................................................................................................7 Understand the device parts..................................................
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Use device management tools.................................................................................................27 Embedded Web server.......................................................................................................27 To open the embedded Web server.............................................................................28 Embedded Web server pages......................................................................................29 Toolbox (Windows)......
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Contents Solve printing problems............................................................................................................56 The device shuts down unexpectedly.................................................................................56 Device takes a long time to print........................................................................................56 Blank or partial page printed......................................................................................
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Clear jams.................................................................................................................................95 Clear a jam in the device....................................................................................................96 Tips for avoiding jams.........................................................................................................96 Errors (Windows)....................................................................................
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Contents Obtain HP telephone support.................................................................................................112 Before you call..................................................................................................................112 Support process...............................................................................................................112 HP support by phone.................................................................................
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1 Get started This guide provides details about how to use the device and to resolve problems. • Find other resources for the product • Find the device model number • Accessibility • Understand the device parts • Connection information • Turn off the device • Eco-Tips Find other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources: Resource Description Location Readme file and release
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(continued) Resource Description Location Printer status report Device information: For more information, see • Understand the printer status Product name ◦ page. Model number ◦ Serial number ◦ Firmware version ◦ number Number of pages printed • from the tray and accessories Printing supply status • Print quality diagnostic page Diagnoses issues affecting For more information, see Print print quality and helps you and evaluate a print quality decide whether to run any report. maintenance service
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Chapter 1 The device software is accessible for users with visual impairments or low vision through the use of your operating system's accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications. For users who are color blind, colored buttons and tabs used in the software and on the control panel have simple text or icon labels that convey the appropriate action. Mobility For users with mobility impairment
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1 Control panel 2 Output tray 3 Input tray 4 Width guides 5 Top cover 6 Ink cartridges 7 Printhead latch 8 Printhead Control panel For more information about interpreting control-panel lights, see Control-panel lights reference. 3 5 4 2 1 1 Power button and light 2 Resume button and light 3 Cancel button 4 Network button and light 5 Ink cartridge lights Understand the device parts 9
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Chapter 1 Back view 1 2 3 4 1 Rear universal serial bus (USB) port 2 Ethernet network port 3 Power input 4 Rear access panel Connection information Description Recommended number Supported software Setup instructions of connected features computers for best performance USB connection One computer connected All features are See Configure the device with a USB cable to the supported. (Windows) or Configure rear USB 2.0 high-speed the device (Mac OS X). port on the device. Ethernet (wired) Up to fi
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If you improperly turn off the HP product, the print carriage might not return to the correct position, which might cause problems with the printhead and print quality issues. Eco-Tips HP is committed to helping customers reduce their environmental footprint. HP has provided the Eco-Tips below to help you focus on ways to assess and reduce the impact of your printing choices. In addition to specific features in this product, please visit the HP Eco Solutions Web site for more information on HP's
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2 Use the device This section contains the following topics: • Select print media • Load media • Change print settings • Print on special and custom-sized media • Print borderless • Print a Web page (Windows only) • Cancel a print job Select print media The device is designed to work well with most types of office media. It is best to test a variety of print media types before buying large quantities. Use HP media for optimum print quality. Visit the HP Web site at www.hp.com for more informatio
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(continued) through, which makes it ideal for newsletters, reports, and flyers. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. HP Printing Paper HP Printing Paper is a high-quality multifunction paper. It produces documents that look and feel more substantial than documents printed on standard multipurpose or copy paper. It features ColorLok Technology for less smearing, bolder blacks and vivid colors. It is acid- free for longer lasting documents. HP Office P
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Chapter 2 Recommended papers for photo printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. HP Advanced Photo Paper This thick photo paper features an instant-dry finish for easy handling without smudging. It resists water, smears, fingerprints, and humidity. Your prints have a look and feel comparable to a store processed p
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◦ Media that is heavily textured, embossed, or does not accept ink well ◦ Media that is too lightweight or stretches easily Cards and envelopes • Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or areas that are wrinkled, torn, or otherwise damaged. • Use tightly constructed envelopes, and make sure the folds are sharply creased. • Load envelopes aligned according to the graphic. Photo
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Chapter 2 Understand supported sizes Media size Standard media sizes U.S. Letter* (216 x 279 mm; 8.5 x 11 inches) U.S. Legal (216 x 356 mm; 8.5 x 14 inches) A4* (210 x 297 mm; 8.3 x 11.7 inches) U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches) B5* (JIS) (182 x 257 mm; 7.17 x 10.12 inches) B5 (ISO) (176 x 250 mm; 6.9 x 9.8 inches) A5* (148 x 210 mm; 5.8 x 8.3 inches) A6* (105 x 148 mm; 4.13 x 5.83 inches) HV*(101 x 180 mm; 4.0 x 7.1 inches) 13 x 18 cm* (5 x 7 inches) B size 11 x 14 inches* 12 x
