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Operation Manual
Smart-UPS X
Uninterruptible Power Supply
Rack-Mount 2U
SMX750 VA
SMX1000 VA
SMX 1500 VA
120 Vac
230 Vac
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Product Description ™ ™ The APC by Schneider Electric Smart-UPS is a high performance uninterruptible power supply (UPS). The UPS provides protection for electronic equipment from utility power blackouts, brownouts, sags, and surges, small utility power fluctuations and large disturbances. The UPS also provides battery backup power for connected equipment until utility power returns to safe levels or the batteries are fully discharged. This user manual is available on the enclosed CD and on t
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Product Overview Front Panel Features Battery Battery connector Display interface Bezel Rear Panel Features 120 Vac SmartSlot External battery pack connector Outlets EPO connector USB port Serial port Chassis ground screw UPS input Circuit breaker 230 Vac 2 Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U su0443a su0341a su0340a
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Specifications Environmental Specifications For additional specifications, refer to the APC by Schneider Electric Web site at www.apc.com. Operating 0° to 40° C (32° to 104° F) Temperature -15° to 45° C (5° to 113° F) Storage charge UPS battery every six months Operating 3,000 m (10,000 ft) Maximum Elevation Storage 15,000 m (50,000 ft) Humidity 0% to 95% relative humidity, non-condensing Installation UPS For UPS installation information, refer to the Smart-UPS X Installation Guide that is inclu
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Operation Connect Equipment to the UPS CAUTION RISK OF EQUIPMENT DAMAGE • Adhere to all local and national electrical codes. • Wiring should be performed by qualified electrician. • Always connect the UPS to a grounded outlet. Failure to follow these instructions can result in equipment damage Note: The UPS will charge to 90% capacity in the first three hours of normal operation. Do not expect full battery runtime capability during this initial charge period. 1. Connect equipment to the outlet
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Display Panel Overview Online LED UPS Output On/Off button On Battery LED Site Wiring Fault LED Replace Battery LED Display screen APC by Schneider UP/DOWN arrow buttons Electric ENTER button ESCAPE button su0343a Using the display interface Use the UP/DOWN arrow buttons to scroll through the main menu options. Press ENTER to view the submenus under each main menu option. Press ESCAPE to exit a submenu and return to a main menu. Standard menus The Standard menus are the most commonly u
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Advanced menus The Advanced menus provide additional options for the UPS and are available only if the display interface is configured to use the Advanced menus. Menu General Functions View detailed information about the UPS: •Energy meter • Load current Status • Status of the SWITCHED OUTLET GROUP(S) • Battery voltage •Efficiency Configure advanced settings for the UPS: • MAIN AND SWITCHED OUTLET GROUPS—delays and settings • High and lower transfer points • Sensitivity settings • Date of last
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Configuration UPS Settings Start up settings ™ Configure these settings at initial start up, using the display interface or PowerChute software. Note: During start up, use the display interface to configure these settings. If nothing is selected, the unit will use the default settings. Function Factory Default Options Description • English • French* The language for the display interface. •German* Language English • Spanish* *Language options will vary by model. •Italian* •Portuguese* • Good Se
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Function Factory Default Options Description Select the level of sensitivity to power events that the UPS will tolerate. • High: The UPS will go on battery power more often to provide the cleanest power supply to the connected Transfer equipment. High High, Low, Medium Sensitivity • Low: The UPS will tolerate more fluctuations in power and will go on battery power less often. If the connected load is sensitive to power disturbances, set the sensitivity to High. Low The UPS will emit an au
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Model specific controllable outlet groups Controllable Outlet Group(s) UPS outlets 750 VA 120 Vac 1000 VA 120/230 Vac 1500 VA 120/230 Vac Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U 9 su0435a su0488a su0436a su0487a su0438a su0437a
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Using the controllable outlet groups and UPS outlets The UPS outlets function as a master switch. They turn on first when power is applied, shut off last when there is a power outage and battery runtime has been exhausted. The UPS outlets must be turned on for the Controllable Outlet Groups to turn on. 1. Connect critical equipment to the UPS outlets (The 1500 VA units do not have UPS outlets. Connect all critical equipment to the same outlet group.) 2. Connect peripheral equipment to the Con
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Customize the controllable outlet groups and the UPS outlets Use the Control menus to change the controllable outlet groups and the UPS outlet settings. Function Factory Default Options Description Name String Outlet Outlet Group 1 Edit these names using an external interface, such as the Network Group Management Card Web interface. UPS Name String UPS Outlets The amount of time the UPS or Controllable Outlet Set the value in Turn On Delay 0 sec Group will wait between receiving the command
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Network Management Card Settings These settings are available only on units that have a Network Management Card (NMC) and are set in the factory. These settings can only be modified using an external interface, like the NMC web interface. • NMC IP Address Mode • NMC IP Address • NMC Subnet Mask • NMC Default Gateway 12 Smart-UPS X 750/1000/1500 VA 120/230 Vac Rack-Mount 2U
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Emergency Power Off Overview The Emergency Power Off (EPO) option is a safety feature that will immediately disconnect all connected equipment from utility power. The UPS will immediately shut down and will not switch to battery power. Connect each UPS to the EPO switch, even if the UPS units are used in parallel. The UPS must be restarted for power to return to connected equipment. Press the ON/OFF button on the front panel of the UPS. Adhere to all local and national electrical codes. All wi
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Troubleshooting Problem and Possible Cause Solution The UPS will not turn on or there is no output The unit has not been turned on. Press the ON button once to turn on the UPS. The UPS is not connected to utility Be sure that the power cable is securely connected to the unit and to the utility power. power supply. Reduce the load to the UPS, disconnect nonessential equipment and reset the The input circuit breaker has tripped. circuit breaker. The unit shows very low or no input Check the util
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Problem and Possible Cause Solution All LEDs are illuminated and the UPS is plugged into a wall outlet The UPS has shut down and the None. The UPS will return to normal operation when the power is restored battery has discharged from an and the battery has a sufficient charge. extended outage. The Replace Battery LED is illuminated Allow the battery to recharge for at least four hours. Then, perform a self-test. The battery has a weak charge. If the problem persists after recharging, replace
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Service If the unit requires service, do not return it to the dealer. Follow these steps: 1. Review the Troubleshooting section of the manual to eliminate common problems. 2. If the problem persists, contact APC by Schneider Electric Customer Support through the APC by Schneider Electric Web site, www.apc.com. a. Note the model number and serial number and the date of purchase. The model and serial numbers are located on the rear panel of the unit and are available through the LCD display on
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Two Year Limited Factory Warranty This warranty applies only to the products you purchase for your use in accordance with this manual. Terms of warranty Schneider Electric IT (SEIT) warrants its products to be free from defects in materials and workmanship for a period of two years from the date of purchase. SEIT will repair or replace defective products covered by this warranty. This warranty does not apply to equipment that has been damaged by accident, negligence or misapplication or has be
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