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HP Photosmart D5400 series
Basics Guide
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Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additio
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Contents 1 HP Photosmart overview The HP Photosmart at a glance.................................................................................................2 Control panel features................................................................................................................3 Find more information.................................................................................................................4 Load paper........................................................
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Overview 1 HP Photosmart overview Use the HP Photosmart to print photos from a memory card or print directly on the surface of specially coated CDs and DVDs. You can access many HP Photosmart functions directly from the control panel, without turning on your computer. NOTE: This guide introduces basic operations and troubleshooting, as well as provides information for contacting HP support and ordering supplies. The onscreen Help details the full range of features and functions, including use of
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(continued) Label Description 13 Rear door 14 Rear USB port 15 Power connection* * Use only with the power adapter supplied by HP. Control panel features The following diagram and related table provide a quick reference to the HP Photosmart control panel features. Label Icon Name and Description 1 Color graphics display (also referred to as the display): Shows photos on a memory card. Also shows status and error messages. 2 Attention light: Indicates a problem occurred. See the display for more
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Overview Chapter 1 Find more information A variety of resources, both printed and onscreen, provide information about setting up and using the HP Photosmart. Setup Guide The Setup Guide provides instructions for setting up your HP Photosmart and installing software. Make sure you follow the steps in the Setup Guide in order. If you have problems during setup, see Troubleshooting in the last section of the Setup Guide, or see “Troubleshooting and support” on page 13 in this guide. Onscreen Help T
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TIP: Tap a stack of paper on a flat surface to align the edges. Make sure all the paper in the stack is the same size and type and free of rips, dust, wrinkles, and curled or bent edges. 3. Insert the stack of paper into the main input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. CAUTION: Make sure that the product is idle and silent when you load paper into the main input tray. If the product is servicing the ink cartridges or otherw
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Overview Chapter 1 NOTE: When you use legal-size paper, leave the tray extender closed. To load up to 13 x 18 cm (5 x 7 inch) photo paper in the photo tray 1. Raise the photo tray lid to load photo paper in the photo tray. 2. Slide the paper-width guide to its outermost position. 3. Insert the stack of photo paper into the photo tray with the short edge forward and the print side down. Slide the stack of photo paper forward until it stops. If the photo paper you are using has perforated tabs, lo
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5. Lower the photo tray lid. Avoid paper jams To help avoid paper jams, follow these guidelines. • Remove printed papers from the output tray frequently. • Prevent curled or wrinkled photo paper by storing all unused photo paper flat in a resealable bag. • Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn. • If you are printing labels, ensure that the label sheets are no more than two years old. Labels on older sheets might peel off when the paper is pulled
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Overview Chapter 1 3. Securely snap the inkjet printable media onto the CD/DVD holder with the printable side up. The CD/DVD should be placed on the ring at the end of the holder with the arrows. NOTE: If you are using a smaller-sized media, only then should you flip the CD/ DVD holder ring over the CD/DVD. 4. Lower the CD/DVD access door to access the CD/DVD tray. The CD/DVD access door is located just below the control panel. When in its lowered position, the CD/DVD tray sits on top of the out
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5. Push the CD/DVD holder into the product CD/DVD tray. Make sure that you push the CD/DVD holder until the lines on the CD/DVD holder line up to the white lines on the CD/DVD tray. NOTE: The product pulls the CD/DVD holder while printing on the media. The CD/DVD holder might protrude about 7.5 cm (3 inches) at the back of the product. If the product is placed close to a wall, move it at least 3 inches away from the wall. Print a photo on photo paper To achieve the best print quality, HP recomme
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Overview Chapter 1 2 xD-Picture Card, Secure Digital (SD), Secure Digital Mini (adapter required), Secure Digital High Capacity (SDHC), MultiMediaCard (MMC), MMC Plus, MMC Mobile (RS-MMC; adapter required), TransFlash MicroSD Card, or Secure MultiMedia Card 3 CompactFlash (CF) types I and II 4 Front USB port (for storage devices) To print your photos 1. Load up to 13 x 18 cm (5 x 7 inch) paper in the photo tray or full-size photo paper in the main input tray. 2. Insert a memory card into the app
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The print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 3. Press the tab on the front of the ink cartridge to release it, and then remove it from the slot. If you are replacing the black ink cartridge, push the tab of the ink cartridge on the far right. If you are replacing one of the other ink cartridges, such as photo black, magenta, cyan, or yellow, push the tab on the appropriate ink cartridge to remove it. 4. Remove the new
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Overview Chapter 1 6. Using the colored shaped icons for help, slide the ink cartridge into the empty slot until it clicks into place and is seated firmly in the slot. CAUTION: Do not lift the latch handle on the print carriage to install the ink cartridges. Doing so can result in incorrectly seated ink cartridges and printing problems. The latch must remain down in order to correctly install the ink cartridges. Make sure that you insert the ink cartridge into the slot that has the same shaped i
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2 Troubleshooting and support This chapter contains troubleshooting information for the HP Photosmart. Specific information is provided for installation and configuration issues, and some operational topics. For more troubleshooting information, see the onscreen Help that came with your software. Many issues are caused when the HP Photosmart is connected to the computer using a USB cable before the HP Photosmart software is installed on the computer. If you connected the HP Photosmart to your co
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Troubleshooting and support Chapter 2 Hardware setup troubleshooting Use this section to solve any problems you might encounter while setting up the HP Photosmart hardware. The product will not turn on Try the following solutions if there are no light indications, no noise, and no movement from the product when you turn it on. Solution 1: Make sure you use the power cord that came with the product Solution • Make sure the power cord is firmly connected to both the product and the power adapter.
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I connected the USB cable, but I am having problems using the product with my computer Solution: You must first install the software that came with the product before connecting the USB cable. During installation, do not plug in the USB cable until prompted by the onscreen instructions. Once you have installed the software, plug one end of the USB cable into the back of your computer and the other into the back of the product. You can connect to any USB port on the back of your computer. For mor
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Troubleshooting and support Chapter 2 To clear a paper jam from the rear door 1. Press in the tab on the left side of the rear door to release the door. Remove the door by pulling it away from the product. 2. Gently pull the paper out of the rollers. CAUTION: If the paper tears when you are removing it from the rollers, check the rollers and wheels for torn pieces of paper that might be remaining inside the product. If you do not remove all the pieces of paper from the product, more paper jams a
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Cause: You did not push the CD/DVD holder far enough into the CD/DVD tray. If this did not solve the issue, try the next solution. Solution 2: Remove the CD/DVD holder from the storage area Solution: Remove the CD/DVD holder from the storage area below the main input tray. Lower the CD/DVD tray (located below the control panel). Make sure you loaded a printable disc onto the CD/DVD holder with the printable side up. Push the CD/DVD holder forward into the CD/DVD tray until the lines on the holde
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Troubleshooting and support Chapter 2 The product stalled while printing a CD/DVD Solution: Ensure that there is at least 7.5 cm (3 inches) of space behind the product. Also, make sure that the slot on the back of the product is not blocked. Cause: The product pulled the CD/DVD holder while printing on the CD/DVD. The holder can protrude about 7.5 cm (3 inches) from the back of the product. If there is not sufficient space behind the product, the holder stops and printing stalls. The image on my
