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Contents 1Getting Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Help and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Searching for a topic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Using Your Computer guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Memory card types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Inserting a memory card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32 Using the CD or DVD drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Identifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Networks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71 Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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iv www.gateway.com
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Chapter 1 Getting Help ■ Using the Gateway Web site ■ Using Help and Support ■ Using Your Computer guide ■ Using Do More With Gateway ■ Using online help ■ Contacting Gateway 1
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Help and Support Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your Gateway computer. To start Help and Support: ■ Click Start, then click Help and Support. Help and Support opens. You can find help information by clicking a link, performing a search, or browsing the index. www.gateway.com
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Searching for a topic To search for a topic in Help and Support, type a word or phrase (keyword) in the Search box located at the top of any Help and Support screen, then click the arrow button. For each search, you receive the following search result types: ■ Suggested Topics - These topics are located in Help and Support and are relevant to your search topic. ■ Full-text Search Matches - These topics are located in Help and Support and contain the words you entered in the Search box. ■ Micr
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Online help Many programs provide information online so you can research a topic or learn how to perform a task while you are using the program. You can access most online help information by selecting a topic from a Help menu or by clicking a Help button. You can search for information by viewing the help contents, checking the index, searching for a topic or keyword, or browsing through the online help. Gateway contact information For Technical Support, see the Gateway Business Service Plan
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Chapter 2 Checking Out Your Gateway Computer ■ Identifying features ■ Locating your computer serial number ■ Locating the Microsoft Certificate of Authenticity ■ Locating the specifications for your computer ■ Purchasing accessories 5
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Front Your computer includes the following components. Power button/ power indicator CD/DVD eject button CD/DVD/Recordable drive Zip drive eject button Zip drive or memory card reader (optional) USB ports Microphone jack Headphone jack Diskette drive Diskette eject button www.gateway.com 6
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Component Icon Description CD/DVD eject button Press this button to open the CD or DVD drive tray. For more information, see “Using the CD or DVD drive” on page 34. CD/DVD/Recordable Use this drive to listen to audio CDs, install games and programs, watch drive DVDs, and store large files onto recordable discs (depending on drive type). This drive may be a CD, recordable CD, DVD, or recordable DVD drive. To identify your drive type and for more information about your drive, see “Identifyin
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Back Your computer includes the following components: PS/2 keyboard port PS/2 mouse port Kensington USB ports lock slot Case cover shipping Serial port thumbscrew Parallel port Monitor port Ethernet USB ports (Network) jack Audio input (Line in) jack Microphone jack Headphone/Speakers (Line out) jack Monitor port (optional) Telephone jack Modem jack (optional) (optional) Power connector Voltage switch www.gateway.com 8
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Component Icon Description ® PS/2 keyboard port Plug a Personal System/2 (PS/2) keyboard into this port. USB ports Plug USB (Universal Serial Bus) devices (such as a printer, scanner, camera, keyboard, or mouse) into these ports. For more information, see “Installing a printer, scanner, or other peripheral device” on page 27. Serial port Plug a serial device (such as a digital camera) into this port. For more information, see “Installing a printer, scanner, or other peripheral device” on pa
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User Guide
Gateway E-2300
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Component Icon Description Headphone/ Plug powered speakers, an external amplifier, or headphones speakers (line out) into this jack. jack (green) Modem jack Plug a modem cable into this jack. (optional) Voltage switch Before turning on your computer, make sure that this switch is in the correct position for the correct power available. The switch is preset at the factory with the correct voltage for your area. In the United States, the utility power is supplied at a nominal 115 volts at 6
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Desktop to tower conversion You can convert your case from desktop to tower configuration using the rotating foot included with your system. Locating your serial number The label on the side of your computer case contains information that identifies your computer serial number. Gateway Technical Support will need this information if you call for assistance. www.gateway.com 11
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Microsoft Certificate of Authenticity The Microsoft Certificate of Authenticity label found on the back or side of your computer includes the product key code for your operating system. Finding your specifications For more information about your computer, such as memory size, memory type, and hard drive size, visit Gateway’s eSupport page at support.gateway.com. The eSupport page also has links to additional Gateway documentation and detailed specifications. www.gateway.com 12
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Accessories To order accessories, visit the Accessory Store at accessories.gateway.com. Memory Large programs, such as multimedia games or graphics programs, use a lot of memory. If your programs are running more slowly than you think they should, try adding more memory. Printers You can attach almost any type of printer to your computer. The most common types are inkjet and laser printers, which print in color or black and white. See “Installing a printer, scanner, or other peripheral devic
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USB flash drive Use a USB flash drive for storing files or transferring files to another computer. Uninterruptible power supplies A standby, uninterruptible power supply (UPS) protects your computer from data loss during a total power failure. A UPS uses a battery to keep your computer running temporarily during a power failure so you can save your work and shut down your computer correctly. A UPS may also provide protection from power surges. www.gateway.com 14