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Gateway
User Manual
Software version G3
D13187-03
This document is not to be reproduced in whole or in part
without permission in writing from:
GW
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TANDBERG Gateway 2
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TANDBERG Gateway Trademarks and copyright COPYRIGHT © 2005, TANDBERG Philip Pedersensvei 22 1366 Lysaker, Norway, Tel: +47 67 125 125, Fax: +47 67 125 234 All rights reserved. This document contains information that is proprietary to TANDBERG. No part of this publication may be reproduced, stored in a retrieval system, or transmitted, in any form, or by any means, electronically, mechanically, by photocopying, or otherwise, without the prior written permission of TANDBERG. Nationally and interna
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TANDBERG Gateway Operator Safety Summary For your protection, please read these safety instructions completely before operating the equipment and keep this manual for future reference. The information in this summary is intended for operators. Carefully observe all warnings, precautions and instructions both on the apparatus and in the operating instructions. Equipment Markings The lightning flash symbol within an equilateral triangle is intended to alert the user to the presence of uninsulated
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TANDBERG Gateway Contents Introduction ........................................................................................ 7 The TANDBERG Gateway ............................................................................ 10 Installation ........................................................................................ 12 NOTE IMPORTANT Precautions ................................................................................................... 12 PLEASE READ THIS Unpacking .......
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TANDBERG Gateway H.323 Services .............................................................................................. 54 Gateway Features ......................................................................................... 57 Appendices ...................................................................................... 59 Appendix 1: Using the file system.................................................................. 59 Appendix 2: Declaration of Conformity ..................
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Introduction TANDBERG Gateway Introduction The TANDBERG Gateway enables sites on IP and sites on ISDN to participate in meetings with each other with the quality and reliability found in all TANDBERG equipment. IP Services and Procedures • Service Prefix. • Dial Parameters. TM New Integrated Expressway firewall traversal technology. New H.235 Authentication at Gatekeeper and Border Controller. New Alternate Gatekeeper - Increased network reliability. • Load balance. New Bridging IP islands - Aut
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TANDBERG Gateway Video Quality TF • Natural Video which provides 60 fields per second true interlaced picture. • H.264, H.263 and H.261 video compression. Presentations Allows to watch a presenter on one video channel and simultaneously a second video channel (live presentation, document camera and others). TF • Duo Video support. New Full ITU standard H.239 support. New The Gateway allows to connect endpoints supporting Duo Video with endpoints supporting H.239 - Automatic conversion. Interoper
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TANDBERG Gateway Management Interfaces SOAP Simple Object Access Protocol is a lightweight protocol for exchange of information in a decentralized, distributed environment XML Extensible Markup Language is a flexible way to create common information formats and share both the format and the data on the World Wide Web, intranets, and elsewhere. This functionality can be used by management systems like the TANDBERG Management Suite to control the gateway. HTTP Web-interface for system manageme
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Introduction TANDBERG Gateway The TANDBERG Gateway Front view The front of the gateway contains 24 Light Emitting Diodes (LEDs) organized in three groups. These diodes provide information about PRI-line status, LAN (Ethernet) connection and power. Red Alarm or Loss of signal (LOS) indicates that there is no signal and thus no framing info received. The same effect will be obtained by pulling out the PRI cable. This may also be caused by a broken connector in the receive (RX) part of the cable. Y
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Introduction TANDBERG Gateway Rear view The back panel provides four PRI interfaces, two LAN interfaces and one RS 232 interface located together with the power switch/connector and four cooling fans. LAN 1 LAN 2 PRI 1 PRI 2 PRI 3 PRI 4 RS 232 I o NOTE THE ‘LAN 2’ CONNECTOR IS NOT USED. GATEWAY Capacity – typical scenarios (4 Mbps option) Below is an overview of the number of video calls possible to connect on different bandwidths, when 2xE1 (or 3xT1) PRI ISDN lines are connected. In addition to
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Installation TANDBERG Gateway Installation Precautions • Never install telephone wiring during a lightning storm. • Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations. • Never touch uninstalled telephone wires or terminals unless the telephone line has been disconnected at the network interface. • Use caution when installing or modifying telephone lines. • Avoid using a telephone (other than a cordless type) during an electrical storm. There
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TANDBERG Gateway Installation Installation site preparations • Make sure that the gateway is accessible and that all cables can be easily connected. • For ventilation: Leave a space of at least 10cm (4 inches) behind the gateway’s rear panel and 10cm (4 inches) in front of the front panel. o o o • The room in which you install the gateway should have an ambient temperature between 0 C and 35 C (32 F o and 95 F) and between 10% and 90% non-condensing relative humidity. • Do not place heavy object
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Installation TANDBERG Gateway Connecting cables I o Power RS 232 PRI 4 PRI 3 PRI 2 PRI 1 LAN 1 Power cable Connect the system power cable to an electrical distribution socket. ISDN PRI cables For each of the four PRI interfaces, the E1/T1 cable should be connected to a CSU (Channel Service Unit). You will need a CSU between your gateway and the PRI line from your network provider. LAN cable To use the gateway on IP, connect a LAN cable from the ‘LAN 1’ connector on the gateway to your network. T
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TANDBERG Gateway Installation Gateway Configuration The gateway requires some basic configurations before it can be used. It will be necessary to find the IP-address and program the ISDN-PRI Line numbers. To do this configuration, follow the instructions below: 1. Connect the RS232 cable between the gateway and a PC and then switch on the gateway. 2. Start a terminal program on the PC and configure it to: 9600, 8, 1, None. 3a. To assign a static IP-address, type ‘ipassign static’ and ‘ipaddress
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Installation TANDBERG Gateway Gateway start-up To start the gateway, please make sure that the power cable is connected, and press the power switch button to ‘1’. On the front panel of the system the power indicator LED, marked ‘Pwr’, will now turn GREEN. Accessing the gateway You may access the gateway by entering the IP-address of the gateway in a standard WEB-browser. You will then be asked to enter a password. It is not necessary to enter ‘User Name’. The default password for the gateway is
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TANDBERG Gateway Installation Using the Gateway Call Overview The following Web-page, called ‘Overview’ will be shown when the correct password has been entered and shows all calls currently active through the gateway. GW Calls Shows each active call through the gateway. [Idle] No call is active. Active Call A call is active. Click on Active Call to see call info in details. 17
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Using the Gateway TANDBERG Gateway Source / Destination Source shows the Status of the incoming call to the gateway, the number and which network the incoming call is using. Destination shows the Status of the outgoing call from the gateway, the number and which network the outgoing call is using. Idle No active call, call been disconnected. Alerting Call is being connected. Connected Call is connected. Establ out Gateway is calling out to destination. Clear out Call is being disconnected. Numbe
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TANDBERG Gateway Using the Gateway Actions When a call is active, the Administrator or Operator has the possibility to disconnect the call, or transfer the call from one IP endpoint to another. Disconnect Gateway Call Will disconnect the selected gateway call. A confirmation window will be shown. Call Transfer Will open the H.323 Call Transfer window. Here the Administrator or Operator can select an IP entry from the Phone Book or enter a H.323 Alias/IP address and transfer the H.323 (IP) call t
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Using the Gateway TANDBERG Gateway Usage The usage bar shows the current status of all the available resources (CPU, ISDN channels and number of calls) When the Resource Usage reaches the “Busy on Load”-limit, the gateway will try to route outgoing IP calls to other gateways. This is done to maintain availability for incoming ISDN calls when using multiple gateways. Resource Usage 90%. Click on Usage to see resource usage in detail. H.323 Busy on Load> 70%. Click on on Load to adjust the value.
