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COMSPHERE
3900 SERIES MODEMS
MODELS 3910 AND 3911
POINT-TO-POINT/MULTIPOINT
INSTALLATION AND OPERATION MANUAL
Document No. 3910-A2-GN32-30
November 1996
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COMSPHERE 3900 Series Modems COMSPHERE 3900 Series Modems Models 3910 and 3911 Point-to-Point/Multipoint Installation and Operation Manual 3910-A2-GN32-30 4th Edition (November 1996) Changes and enhancements to the product and to the information herein will be documented and issued as a new release to this manual. For the 3900 Series standalone modems, the Universal Service Order Code (USOC) for Permissive mode is RJ11C. The Canadian equivalent to RJ11C is CA11A. For 3900 Series carrier-mounted
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Safety Instructions Important Safety Instructions 1. Read and follow all warning notices and instructions marked on the product or included in the manual. 2. This product is intended to be used with a three-wire grounding type plug – a plug which has a grounding pin. This is a safety feature. Equipment grounding is vital to ensure safe operation. Do not defeat the purpose of the grounding type plug by modifying the plug or using an adaptor. Prior to installation, use an outlet tester or a voltme
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COMSPHERE 3900 Series Modems Notices
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Table of Contents Preface Objectives and Reader Assumptions . . . . . . . . . . . . . . . . . . . . . . . . . vii How to Use this Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vii Related Documents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii Ordering Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . viii 1. Introduction Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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COMSPHERE 3900 Series Modems 3. DCP Operation Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Diagnostic Control Panels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-2 Status Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-4 Diagnostic Control Panel Operation . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 Menu Structure . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Appendices A. Menu Tree . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1 B. Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1 C. Pin Assignments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1 D. CCITT V.25bis Dialing Commands and Response . . . . . . . . . . D-1 E. ASCII Character Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 F. Default Con
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COMSPHERE 3900 Series Modems List of Figures Figure Page 1-1 Model 3910 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3 1-2 Model 3911 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4 2-1 Model 3910 Rear Panel and Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-3 2-2 Installing a Model 3911 Modem . . . . . . . . . . . . . . . . . . . . .
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Table of Contents List of Tables Table Page 1-1
. . . . . . . . . . . . . . . . . . . . . . . . . 3-1 Model 3910 and Model 3911 DCP LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-5 3-1 SDCP LEDs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-6 3-3 Top-Level Menu Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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COMSPHERE 3900 Series Modems Table Page D-2 V.25bis Response Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-8 E-1 ASCII Characters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1 F-1 Factory Default Configuration Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-2 vi November 1996 3910-A2-GN32-30
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Preface Objectives and Reader Assumptions This manual describes how to install and operate the COMSPHERE 391x Series standalone and carrier-mounted modems. This manual assumes that you have a basic understanding of modems and their operation. How to Use this Manual Chapter 1 provides technical specifications, information about the 391x Series modems’ features, and the government requirements for using these modems. Chapter 2 provides instructions for installing the 391x Series modems. Chapter 3
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COMSPHERE 3900 Series Modems Related Documents 3000-A2-GA31 COMSPHERE 3000 Series Carrier, Installation Manual 3610-A2-GZ45 3600 Hubbing Device Feature Number 3600-F3-300, Installation Instructions 3910-A2-GK41 COMSPHERE 3900 Series Modems, Models 3910 and 3911, Installation Instructions Call your sales representative to order additional product documentation. viii November 1996 3910-A2-GN32-30
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Introduction 1 Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1 Multipoint Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 Leased Backup Applications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2 COMSPHERE 391x Series Models . .
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COMSPHERE 3900 Series Modems • Mixed inbound rates for multipoint applications. • Convenient migration to new or optional features through software downloading. • Extended data circuits with diagnostics. • Network management system (NMS) support through the COMSPHERE 6800 or 6700 Series NMS using Advanced Diagnostic protocol (ADp). • Complement of self-tests, local and remote loopbacks. • CCITT V.42bis and MNP Class 5 data compression. • Virtual error free data integrity with CCITT V.42 and MNP
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Introduction Standalone Model 3910 4-Wire/2-Wire Modem The standalone Model 3910 modem (Figure 1-1) is capable of either 4-wire/2-wire leased-line or dial operation. The modem is controlled using either AT commands or the diagnostic control panel (DCP). The DCP consists of a liquid crystal display (LCD), three function keys, four directional keys, and a row of 13 LED status indicators. For a better understanding of DCP operation, refer to Chapter 3, DCP Operation. DIAGNOSTIC CONTROL PANEL LCD AN
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COMSPHERE 3900 Series Modems Model 3911’s faceplate has 16 LED status indicators for displaying modem activity and an audio speaker jack for the carrier’s optional speaker. The Model 3911 modem’s rear has two edge card connectors that mount into a connector plate located on the rear of the carrier. This connector plate has two DB-25-S connectors, one providing an EIA-232-D DTE interface and one for future functionality. FACEPLATE Status Pwr Alrm 142 Test Dial BACK CONNECTOR 125 RI PLATE Busy Ser
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Introduction manner similar to the DCP on the Model 3910. For a better understanding of DCP operation, refer to Chapter 3, DCP Operation. The COMSPHERE 3000 Series Carrier has a total of 17 slots. The first slot, Slot 0, is reserved for the shared diagnostic unit (SDU) while the remaining 16 slots can house up to 16 Model 3911 modems, or a combination of Model 3911 modems and other units. For more details on the COMSPHERE 3000 Series Carrier, refer to the COMSPHERE 3000 Series Carrier, Installat
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COMSPHERE 3900 Series Modems 7. If you experience trouble with this equipment, please contact your sales or service representative (as appropriate) for repair or warranty information. If the product needs to be returned to the company service center for repair, contact them directly for return instructions using one of the following methods: • Via the Internet: Visit the Paradyne World Wide Web site at http://www.paradyne.com • Via Telephone: Call our automated call system to receive current inf
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Introduction Canada NOTICE TO THE USERS OF THE CANADIAN PUBLIC SWITCHED TELEPHONE NETWORK The Canadian Department of Communications label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements. The Department does not guarantee the equipment will operate to the user’s satisfaction. Before installing this equipment, users should ensure that it is permissible to be connected to the facilit
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COMSPHERE 3900 Series Modems Technical Specifications Table 1-1 shows the technical specifications for the 391x Series modems. Table 1-1 (1 of 3) Technical Specifications for 391x Series Modems Specifications Description APPROVALS FCC Part 15 Class A FCC Part 68 Registration Number: (See label on modem) UL Model 3910 Listed to UL 1950 COMSPHERE 3000 Series Carrier Recognized to UL 1950 CSA Model 3910 Certified to CSA C22.2 No. 950-M89 COMSPHERE 3000 Series Carrier Certified as a component to CSA
