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ADSL Modem
U S E R ’ S M A N U A L
USB
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NOTICE This document contains proprietary information protected by copyright, and this Manual and all the accompanying hardware, software, and documentation are copyrighted. All rights are reserved. No part of this document may be photocopied or reproduced by mechanical, electronic, or other means in any form. The manufacturer does not warrant that the hardware will work properly in all environments and applications, and makes no warranty or representation, either expressed or implied, with resp
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Contents GETTING STARTED .......................................................... 4 IMPORTANT! BEFORE YOU BEGIN ............................................... 4 SYSTEM REQUIREMENTS........................................................... 5 WHAT YOUR PACKAGE CONTAINS ............................................... 5 IF YOU NEED HELP ................................................................. 6 INSTALLATION ................................................................ 7 INSTALLING TH
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Getting Started Congratulations on purchasing your Zoom ADSL USB modem. This Guide is organized as follows: • Getting Started • Installation • Troubleshooting • Regulatory Information. Important! Before You Begin Before installing your modem, you must have DSL service enabled on your telephone line. To do this, you need to sign a contract with a DSL service provider. They will arrange to have DSL enabled, and provide you with a Username and Password (if required) and the Communications Settings
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Service Provider VPI VCI Protocol (Encapsulation) France (1) 8 35 PPPoE LLCSNAP (RFC 2516) France (2) 8 67 PPPoA VCMUX (RFC 2364) Portugal 0 35 PPPoE LLCSNAP (RFC 2516) Spain—Telefonica 8 32 PPPoE LLCSNAP (RFC 2516) Spain—Tiscali 1 32 PPPoA VCMUX (RFC 2364) U.K. 0 38 PPPoA VCMUX (RFC 2364) U.S.A. 0 35 PPPoE LLCSNAP (RFC 2516) System Requirements • Windows 98/98SE, 2000, Millennium (Me), or XP operating system. • PC-compatible with a USB port: 200 MHz or faster PC for Windows 98/2000/Me; 350 MHz
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If You Need Help • If you have hardware installation problems, our Technical Support Staff will be happy to assist you. Please see the Customer Support portion of the CD for contact information. • If you have DSL service problems, you should contact your DSL service provider. 6 Zoom ADSL Modem User’s Manual
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Installation Setting up the Zoom ADSL USB modem involves the following tasks: • Installing the software • Connecting the hardware • Installing phone filters (if applicable) • Connecting to the Internet. Installing the Software Note: The dialog boxes shown here are typical of Windows 98. Depending on your computer’s operating system, your dialog boxes may look slightly different. Insert the supplied CD into your CD-ROM drive. The CD 11 11 should start automatically after a few seconds. If it doe
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A dialog box displays, tracking the installation sequence. 5 55 5 No action is required on your part until another dialog box displays, prompting you to install the hardware. Keep your computer on and continue below. 8 Zoom ADSL Modem User’s Manual
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Connecting the Hardware All connections originate from the back panel of your modem. Using the supplied USB cable, plug the cable’s square end 1 11 1 into the modem’s USB jack. Plug the cable’s rectangular end into your computer’s USB port. Tip: You can identify the USB jack and cable by the USB symbol: Windows 98/98SE Users: You may be asked for your computer’s Windows installation CD. If so, please insert it into the CD-ROM drive and click OK. Plug one end of the supplied phone cord into one o
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Installing Phone Filters Phone filters prevent noise and interference if you are speaking on the telephone or otherwise using the phone line while your ADSL modem is on. Your modem package may include one or more filters. If not, you may need to purchase your own. Filters come in two types—with one jack or two. Follow the instructions below that match your filter type. If you have a filter with one jack: • To connect a phone directly to your modem, attach the filter as shown below. Modem Phone P
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If you have a filter with two jacks: • To use a phone near your modem, connect the filter as shown below. Modem Phone Jack Phone Cord Telephone Filter Wall Jack Phone 12 3 with ADSL 45 6 78 9 * 8# Cord Service Phone, Fax Machine, etc. 1: Plug the filter’s LINE end into the phone wall jack. 2: Plug the telephone’s cord into the filter’s end. PHONE 3: Plug one end of the supplied phone cord into the filter’s DSL jack and the other end into one of the modem’s phone jacks. Note: In addition to the
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Connecting to the Internet If You Don’t Have a Username or Password: If your DSL service provider instructed you that you do not need a Username or Password, skip the steps below. To connect to the Internet, simply double-click your desktop’s Web browser icon. Now that you have installed the hardware—and your 1 11 1 computer is on—the modem’s front panel PWR light is lit. The LINK light flashes while the modem is establishing a connection; it remains constantly on once it has connected successf
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Monitoring Your DSL Connection You can review or monitor your DSL connection and setup via the Zoom USB DSL Control Panel. From the desktop, select Start | Programs | Zoom USB DSL | Control Panel. The General dialog box displays. In addition, there are several more tabs that provide details about your DSL connection, including • ATM Link Statistics • AAA Link Statistics • Connection • Protocol Setup. Installation 13
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Removing Your Modem If you ever want to remove your ADSL modem—for instance, if you move your computer to a location without ADSL service— you should remove the software before disconnecting the hardware. Follow the steps below. From the desktop, select Start | Programs | Zoom USB 1 11 1 . DSL | Uninstall When prompted to confirm your choice, click Yes. 2 22 2 Unplug your modem hardware. 3 33 3 14 Zoom ADSL Modem User’s Manual
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Appendix A Custom Installation Instructions Most users will follow the installation instructions on page 7. Follow these instructions only if you do not see your service provider or your country listed in the Zoom DSL Installation Wizard box depicted on that page. Installing the Software The Zoom USB DSL Wizard dialog box should be open. 1 11 1 (If it isn’t, make sure the Zoom CD-ROM is inserted in your computer, then go to Start | Run, type E:\setup.exe, where E is the letter of your CD-ROM dr
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Your service provider should have provided you with your protocol type, if not, you will have to request it. Note: There are several protocol variations, but they fall into two categories: PPP (Point-to-Point Protocol) or IP (Internet Protocol). We have included the table below for reference. Once you make your selection, click Next. If your provider specified one If your provider specified one of of these protocols, select these protocols, select Bridged IP PPPoA or PPPoE or Routed IP or Classi
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Connecting the Hardware All connections originate from the back panel of your modem. Using the supplied USB cable, plug the cable’s square end 1 11 1 into the modem’s USB jack. Plug the cable’s rectangular end into your computer’s USB port. Tip: You can identify the USB jack and cable by the USB symbol: Windows 98/98SE Users: You may be asked for your computer’s Windows installation CD. If so, please insert it into the CD-ROM drive and click . OK Plug one end of the supplied phone cord into one
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Installing Phone Filters Phone filters prevent noise and interference if you are speaking on the telephone or otherwise using the phone line while your ADSL modem is on. Your modem package may include one or more filters. If not, you may need to purchase your own. Filters come in two types—with one jack or two. Follow the instructions below that match your filter type. If you have a filter with one jack: • To connect a phone directly to your modem, attach the filter as shown below. Modem Phone P
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If you have a filter with two jacks: • To use a phone near your modem, connect the filter as shown below. Modem Phone Jack Phone Cord Telephone Filter Wall Jack Phone 12 3 with ADSL 45 6 78 9 Cord * 8# Service Phone, Fax Machine, etc. 1: Plug the filter’s LINE end into the phone wall jack. 2: Plug the telephone’s cord into the filter’s PHONE end. 3: Plug one end of the supplied phone cord into the filter’s DSL jack and the other end into one of the modem’s phone jacks. Note: In addition to the f
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Completing the Software Installation From the desktop, select Start | Programs | Zoom USB 1 11 1 DSL | Control Panel and click the Protocol Setup tab. If you selected Custom PPPoA or PPPoE in Step 1 on 22 22 page 15: You’ll see a dialog box with choices like those below. • Select the Encapsulation Mode. • Enter the VPI and VCI numbers. Note: Your provider should have supplied you with this information. If not, you will need to request it. You may also refer to the tables on page 5 and 16. • Cl
