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Sprint Mobile Broadband USB Modem
by Sierra Wireless
Compass 597
www.sprint.com
© 2008 Sprint Nextel. All rights reserved. SPRINT and other trademarks are trademarks of Sprint Nextel.
© 2008 Sierra Wireless. All rights reserved. Sierra Wireless, Compass, the Sierra Wireless logo, and the red
wave design are trademarks of Sierra Wireless.
All other trademarks are property of their respective owners.
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Table of Contents Welcome to Sprint . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . i Your Sprint Mobile Broadband USB Modem . . . . . . . . . . . . . . . . . . . . . . . . . . . ii How to Use This Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii Section 1: Introducing the Sprint Mobile Broadband USB Modem . . . . . . . 1 1A. Introducing the Sprint Mobile Broadband USB Modem . . . . . . . . .
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2C. Using a Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Inserting the Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Removing the Memory Card (microSD) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Section 3: Technical Specifications, Regulatory and Safety Information 21 3A. Technical Specifications . . . . . . . . . . .
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Welcome to Sprint Sprint is committed to bringing you the best wireless technology available. We built our network right from the start to give you what we believe you really want from a wireless service provider—clear connections, private communications, and time-saving features. This guide will familiarize you with your new Sprint Mobile Broadband USB modem through simple, easy-to-follow instructions. Welcome and thank you for choosing Sprint. i
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Your Sprint Mobile Broadband USB Modem Thank you for purchasing a Sprint Mobile Broadband USB modem. This USB modem offers more freedom than ever before. No wires, no cables—just access to your data when you need it. The power of the Internet is truly at your fingertips. ii
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How to Use This Guide The advantages of Sprint are as clear as each wireless connection you make. With Sprint service, we give you what you really want from a wireless service provider—clear connections, easy-to-understand service plans, and self-servicing options for managing your account. All this is designed to make your life easier and worry-free. We know you’re eager to start using your USB modem right away, and the sections of this guide are designed to help you do just that. The first
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Section 1 Introducing the Sprint Mobile Broadband USB Modem
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Section 1A Introducing the Sprint Mobile Broadband USB Modem Your Sprint Mobile Broadband USB Modem (page 2) TRU-Install (page 3) Package Contents (page 3) Care and Maintenance (page 4) This section introduces your Sprint Mobile Broadband USB modem, and describes what is included with your USB modem. Your Sprint Mobile Broadband USB Modem The Sierra Wireless Compass™ 597 USB modem is a dual-band wireless USB modem. It enhances the functionality of your mobile computing devices by addi
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TRU-Install To install the drivers and software, you do not need an installation CD. Your USB modem uses the Sierra Wireless TRU-Install™ feature—the drivers and software are installed when you insert the USB modem into your Windows or Mac computer. Note To get the latest drivers and software, visit www.sprint.com/downloads. Package Contents Your Sprint Mobile Broadband USB modem package contains the following components: Sprint Mobile Broadband USB modem by Sierra Wireless (Model Compass 59
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Care and Maintenance As with any electronic device, the USB modem must be handled with care to ensure reliable operation. Follow these guidelines in using and storing the USB modem: The USB modem should fit easily into your USB slot. Forcing the USB modem into a slot may damage the connector pins. Protect the USB modem from liquids, dust, and excessive heat. When not installed in your computer, store the USB modem in a safe place. Remove the USB modem before storing or transporting you
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Section 2 Installing and Using the USB Modem
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Section 2A Installing the Software Installing the Software on a Windows Computer (page 6) Installing the Software on a Mac Computer (page 9) The installation process has two stages: Installing the Software and Drivers — Insert the USB modem to install the drivers and the software (for Windows, see below; for Mac, see page 9). Activating Your USB Modem — Start the software, and activate your account and configure the USB modem to use your account. For complete instructions, see the user
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Installing the Software and Drivers Windows Vista users: You must log in with administrative privileges to install the software Note and drivers. Windows XP users: You may need to log in with administrative privileges, depending on your Windows configuration. As part of the installation process you may be prompted to restart your computer; save any open documents. 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). 2. Remove the protec
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Windows detects the USB modem and installs the drivers for it. This may take a few minutes. Once completed, the system tray may display “Your devices are ready to use” or “Your new hardware is installed and ready to use.” The LED indicator is lit (blue, or blinking amber). 4. If the Software Installation Wizard has not started automatically, in Windows Explorer browse to the entry (under My Computer) and run AppLaunch.exe or, if you’re running Windows Vista, in the “AutoPlay” window click
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10. If a message that you must restart your computer is displayed, click Yes to restart your computer. Wait until your computer restarts. 11. Proceed to “Starting the Windows Software” on page 12. Installing the Software on a Mac Computer System Requirements The Sprint Mobile Broadband USB modem is supported on a MacBook™, MacBook Air™, ® ® MacBook Pro, PowerBook G4, Power Mac G5, or desktop iMac computer running Mac OS X version 10.4 or newer. To check your version, from the Apple menu ( ) c
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Installing the Software and Drivers As part of the installation process you will be prompted to restart your computer; save any Note open documents. 1. If your USB modem has not yet been activated, ensure you are in the network coverage area (not roaming). 2. Remove the protective cap from the USB connector of the USB modem by placing your fingers on the side grips of the cap and carefully pulling the cap off. 3. Gripping both sides of the USB modem, insert it into your computer’s USB slot. A
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10. After the Applications window is displayed, click Continue. 11. In the Install Succeeded window, click Restart. 12. After your computer restarts, proceed to “Starting the Mac Software” on page 13. Section 2A. Installing the Software 11 Installing the Software
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Section 2B Using Your USB Modem Starting the Windows Software (page 12) Starting the Mac Software (page 13) Activating Your USB Modem (page 13) Viewing the User Guide (page 14) Removing the USB Modem (page 14) Attaching an External Antenna (page 15) Contacting Sprint Customer Service (page 15) Troubleshooting (page 16) Starting the Windows Software Double-click the program’s icon [ ] on your desktop. – or – Select Start > All Programs > Sprint > Sprint SmartView. Proceed to “Ac
