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DECT Headset System
DW Office
Instruction manual
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Contents Contents Important safety information ................................................................................... 2 The DW Office wireless headset system ............................................................... 4 Delivery includes ............................................................................................................. 5 Product overview ............................................................................................................ 6 Base
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Important safety information Important safety information • Please read these instructions carefully and completely before using the product. • Make these instructions easily accessible to all users at all times. Always include these instructions when passing the product on to third parties. • Do not use the product in situations which require special attention (e.g. when performing skilled jobs). • Always keep the product dry and do not expose it to extreme tempera- tures (normal operating
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Important safety information • Do not operate the product near any heat sources. • Only use attachments/accessories specified by Sennheiser Communi- cations (see “Accessories” on page 36). • Keep plastic wrap and plastic bags of the packaging out of reach of children – danger of suffocation! Intended use Intended use of the product includes • having read this instruction manual, especially the chapter “Important safety instructions” on page 2, • using the product within the operating condition
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The DW Office wireless headset system The DW Office wireless headset system The Sennheiser Communications DW Office is a wireless DECT headset system which is intended for professional office use. • Can be used with a fixed line phone or PC (VoIP) • Quick link establishment between headset and base station • Excellent sound quality in narrowband and wideband mode ensures optimum speech intelligibility •Range of up to 180 m outdoors and up to 55 m indoors • Monaural headset with 2 wearing styl
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Delivery includes Delivery includes 1base station 1 headset with built-in rechargeable battery 4earhooks (size S (pre-installed), M, L and XL) 1 headband 1 name plate with cheek spacer (pre-installed) 1 name plate 1mains unit 1 telephone cable 1 USB cable 1 safety guide (booklet with important safety information) 1 quick guide 1 CD ROM (including, among other things, the HeadSetup software and a detailed instruction manual as PDF) 5
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1 2 3 4 5 6 Extra Settings DHSG Handset Lifter MSH Handset Lifter Short Range ong Range Auto Link ON Auto Link OFF Narrowband Wideband EU Limiter Standard Lim ter Product overview Product overview Base station
ACC socket PC button with LED DIP switch row 1 to 6 Charging contacts DC IN socket PHONE button with LED
PC socket (USB) LINK LED Cover with overview of DIP switch assignment CHARGE STATUS LED Mains unit ABC switch DC IN conne
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Product overview Headset B 0 9 8 7 6 C A 5 1 4 3 2 D E Microphone Battery compartment cover Name plate with cheek spacer Earpiece HEADSET LED Name plate LINK button Headband AUDIO button Charging contacts Earhook (size S, M, L, XL) ! Ear pad Charging contacts " Headset holder Earhook slot 7
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Overview of the buttons Overview of the buttons Base station Action Button Functions Page Selects the Phone mode 24 Press the PHONE button Establishes/disconnects the 23 link between headset and base station Accepts/ends a call (with 24 electronic call control/ handset lifter) Selects the PC mode 26 Press the PC button Establishes/disconnects 23 the wireless link between headset and base station Accepts/ends a call 26 (depending on the softphone used) Headset Action Button F
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Overview of the LEDs Overview of the LEDs Base station LED of the PC button Meaning lights up PC mode flashes Incoming PC call LED of the PHONE button Meaning lights up Phone mode flashes Incoming telephone call LINK LED Meaning lights up blue Active link to the headset lights up red No link to the headset flashes red Headset is muted is off Standby mode Base station is switched off (not powered) CHARGE STATUS LED LED segment* Battery charge Required charging time 1 0-25%
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1 2 3 4 5 6 Extr Sett ngs DHSG Hadset Lfer MSH Hanset Lftr Sh rt Range L ng Ra ge Auto L nk ON Au o L nk OFF Narowband Wdebnd EU L m ter S andard L m ter Putting the headset system into operation Putting the headset system into operation Putting the base station into operation You can use the headset system with your fixed line phone (Phone mode) and/or your PC (PC mode). The base station controls the wireless commu- nication between the products. Removing/attaching the cover To remove the co
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Putting the headset system into operation Connecting the base station to the mains The base station is ready for operation as soon as it is connected to the mains. Connect the DC IN connector of the mains unit to the DC IN socket . Plug the mains unit into a wall socket. The LINK LED lights up red. The LED of the last used mode button (PHONE or PC ) lights up white. When using the headset system only in PC mode, the power from the PC via the USB cable is sufficient t
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Putting the headset system into operation Connection to a fixed line Disconnect the handset cable from the telephone. A phone without Connect the handset cable to the Handset socket . headset socket Use the telephone cable to connect the Phone socket to the handset socket on the telephone. Set the DIP switch #1 and #2 to the upper position. Use the telephone cable to connect the Phone socket to the Connection to a fixed line B headset socket on the telephone. phon
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Putting the headset system into operation Connection of an optional You can also connect the HSL 10 mechanical handset lifter from Sennheiser C mechanical handset lifter Communications (see “Accessories and spare parts” on page 36): (with connection possibili- A Connect the base station to the fixed line phone as described under ties A and B only) B or . Connect the handset lifter to the ACC socket on the base station. Connect the handset lifter to the fixed line phone as described i
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Putting the headset system into operation MSH standard MSH cable e.g. Alcatel DW Office MSH setting If your telephone has a built-in electronic hook switch supporting the MSH standard: Set the DIP switch # 1 to the upper position. Set the DIP switch # 2 to the lower position. The necessary connection and adapter cables are available from your Sennheiser partner. For additional information, please visit our website at www.sennheisercommunications.com/headsetselector. Setting up the bas
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Putting the headset system into operation Installing the HeadSetup software The HeadSetup software enables the headset system to communicate with a wide variety of softphones and allows you to use the call control func- tions. For updates and additional information on the HeadSetup software, please visit our website at www.sennheiser.com/headsetup. Specifications of the version 1.0 File size approx. 16 MB Supported operating systems Microsoft Windows 2000 Microsoft Windows XP Microsoft Window
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Putting the headset system into operation Putting the headset into operation The headset comes with earhooks in different sizes and a headband with ear pad and can be worn on the left or right ear. Before using the headset for the first time, charge the rechargeable battery for at least 20 minutes (see page 22). Attaching the earhook Select a suitable earhook . Insert the earhook into the earhook slot . 6 8 Attaching the headband Replace the name plate with cheek spacer with the n
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Putting the headset system into operation Swapping the assignment of the AUDIO button The assignment of the AUDIO button can be swapped depending on whether you wear the headset on the right or left ear. By default, the headset is configured for wearing on the right ear. Pushing the AUDIO button upwards increases the volume, pushing it downwards reduces the volume (see page 28). To swap the assignment of the AUDIO button : Simultaneously press and hold the headset’s LINK button
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Putting the headset system into operation Lift the handset (If a handset lifter is connected, it automatically lifts the handset). The system is correctly connected if you can hear a clear dial tone and if the other party can hear you at a comfortable level. If the audio signal/dial tone is disturbed, adjust the audio signal (see next section). If the other party cannot hear you well, adjust the microphone sensi- tivity (see below). Adjusting the audio signal Set the ABC switch to A (def
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Putting the headset system into operation Testing the headset system in PC mode and adjusting it Testing the PC connection When Phone mode is selected (the LED of the PHONE button lights up white): Press the PC button on the base station. The base station is set to PC mode and the LED of the PC button lights up white. Press either the LINK button on the headset or the PC button on the base station. A wireless link is established between the headset and the base station, the
