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Part No. N0033985 1.0
March 8, 2005
NCM
Release Notes and Cartridge
Installation Guide for BCM3.7
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2 Copyright © Nortel Networks Limited 2005. All rights reserved. All rights reserved. The information in this document is subject to change without notice. The statements, configurations, technical data, and recommendations in this document are believed to be accurate and reliable, but are presented without express or implied warranty. Users must take full responsibility for their applications of any products specified in this document. The information in this document is proprietary to Norte
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3 Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Text conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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4 Executing NCM wizards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Install as a Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Policy Device Wizard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Installation notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Client Install
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5 IVR service start . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Progress bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 NCM potentially unreachable with dual NIC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 Archive label not migrated from Oracle database . . . . . . . . . . . . . . . . . . . . . . . . . 30 Patch distribution . . . . . . . . . . . . . .
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6 N0033985 1.0
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7 Preface The Network Configuration Manager* (NCM) application offers a solution for one of the most problematic areas of networking — configuration management. By taking advantage of the unique capabilities of the Java* programming language, NCM provides comprehensive, platform-independent management capabilities that revolutionize the approach to configuring networks. This guide is part of the NCM documentation set, and describes how to install the NCM for BCM3.7 cartridgeNCM. Note: The
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8 Preface Text conventions This guide uses the following text conventions: angle brackets (< >) Indicate that you choose the text to enter based on the description inside the brackets. Do not type the brackets when entering the command. Example: If the command syntax is ping , you enter ping 192.32.10.12 bold Courier text Indicates command names, options, and text that you must to enter. Example: Use the dinfo command. Example: Enter show ip {alerts|routes}. brackets ([ ]) Indica
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Preface 9 Acronyms This guide uses the following acronyms: BCM Business Communications Manager CR Change Request DLCI Data Link Connection Identifier IPSec IP Security Protocol ISDN Integrated Services Digital Network IVR Interactive Voice Response NCM Network Configuration Manager NIC Network Interface Card PPTP Point-to-Point Tunnel Protocol SNMP Simple Network Management Protocol SRG Survivable Remote Gateway TFTP Trivial File Transfer Protocol Related publications For more information about
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10 Preface How to get help Technical Support Contact Numbers If you do not see an appropriate number in this list, go to www.nortel.com/cs • USA and Canada Authorized Distributors Technical Support - GNTS/GNPS Telephone: 1-800-4NORTEL (1-800-466-7835) If you already have a PIN Code, you can enter Express Routing Code (ERC) 196#. If you do not yet have a PIN Code, or for general questions and first line support, you can enter ERC 338#. Website: www.nortel.com/cs Presales Support (CSAN) T
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Preface 11 • In-country toll-free numbers: Australia 1-800-NORTEL (1-800-667-835) China 010-6510-7770 India 011-5154-2210 Indonesia 0018-036-1004 Japan 0120-332-533 Malaysia 1800-805-380 New Zealand 0800-449-716 Philippines 1800-1611-0063 Singapore 800-616-2004 South Korea 0079-8611-2001 Taiwan 0800-810-500 Thailand 001-800-611-3007 Service Business Centre & Pre-Sales Help Desk +61-2-8870-5511 Release Notes and Cartridge Installation Guide for BCM3.7
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12 Preface N0033985 1.0
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13 Chapter 1 Introduction Network Configuration Manager (NCM) is a management application that provides centralized configuration and system management capabilities for a multi-BCM network. NCM automates data backups and supports efficient distribution of common files. Common configuration tasks can be automated by scheduling optimized work flows. With NCM, bulk distribution of BCM software patches becomes a simple, efficient, and automated process. This release of NCM for BCM3.7 enables yo
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14 Chapter 1 Known anomalies in NCM for BCM3.7 cartridge Web Cache enhancement NCM does not support the Web Cache security enhancement implemented in BCM3.7. The Web Cache enhancement must be configured through the Unified Manager on the BCM. Call Detail Recording settings NCM does not support the Include Matrix File field under the Data File Transfer tab implemented in BCM3.7. This field must be configured through the Unified Manager on the BCM. Exports of the existing supported parameters
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Chapter 1 15 Executing Trim Archive wizard on File Management folder The Trim Archive wizard, available under the File Management folder, trims the number of archives folders for each device on which the wizard is run. The Trim Archive wizard runs correctly when used on only one device. However, if used on multiple devices, as when a folder is selected, the wizard incorrectly deletes archives from the devices contained in the folder, and you lose more archived data than originally specified
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16 Chapter 1 N0033985 1.0
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17 Chapter 2 Installing NCM for BCM3.7 This chapter includes installation procedures for both Windows and Solaris environments. The following two points must be implemented, regardless of the operating system, in order for the installation of NCM for BCM3.7 cartridge to be successful. • NCM3.6 must be installed before attempting to install the NCM for BCM3.7 cartridge. • The NCM for BCM3.7 must be installed in the same directory as NCM3.6 installation directory. Installing NCM for BCM3.7 in
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18 Chapter 2 Installing NCM for BCM3.7 7 Follow the instructions in the installer window. When installation is complete, click Finish. 8 Start the NCM Server or Service. 9 After installation is confirmed, you can delete the .exe file from your system. Uninstalling NCM for BCM3.7 in a Windows environment NCM for BCM3.7 can be removed only by uninstalling and reinstalling the NCM3.6 product. Installing NCM for BCM3.7 in a Solaris environment Use the following steps to install the NCM cartridge f
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Chapter 2 Installing NCM for BCM3.7 19 Uninstalling NCM for BCM3.7 in a Solaris environment NCM for BCM3.7 can be removed only by uninstalling and reinstalling the NCM3.6 product. Release Notes and Cartridge Installation Guide for BCM3.7
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20 Chapter 2 Installing NCM for BCM3.7 N0033985 1.0
