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®
3Com Megahertz
10/100 LAN PC Card
User Guide
http://www.3com.com/
Part No. 09-1527-000
Published December 1998
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3Com Corporation n 5400 Bayfront Plaza n Santa Clara, California n 95052-8145 Copyright © 3Com Corporation, 1998. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without oblig
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CONTENTS 1 INSTALLING THE PC CARD Inserting the LAN Card 2 Cabling the LAN Card and Connecting to the Network 2 Disconnecting the Cable from the Card 3 LAN Card LEDs 4 2 SETUP FOR WINDOWS 98 Before You Begin Installation 5 Setup Procedure 5 Confirming Installation 6 Troubleshooting Windows 98 Installations 7 Uninstalling the Card 8 3 SETUP FOR WINDOWS 95 Before You Begin Installation 9 Determining Your Windows 95 Versio
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5 HELP AND SUPPORT Other Operating Systems Supported 19 Other Networks Supported 19 On-Line Documentation 20 Windows 98, Windows 95, and Windows NT 4.0 20 Windows NT 3.51, Windows 3.x, DOS 20 DOS Diagnostics Help Library 20 Online Technical Services 21 World Wide Web Site 21 3Com FTP Site 21 3Com Bulletin Board Service 21 3ComFacts Automated Fax Service 22 Support from Your Netw
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INSTALLING THE PC CARD 1 ® The 3Com Megahertz 10/100 LAN PC Card (model 3CCFE574BT) connects a computer to an Ethernet or Fast Ethernet network. This guide describes LAN card installation and setup for ® ® ® Windows 98 , Windows 95 , and Windows NT . Refer to the LAN card on-line help utilities for setup for operating systems not described in this guide. n See“On-Line Documentation” on page 20 for details on installing the on-line documentation and opening it with
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2 CHAPTER 1: INSTALLING THE PC CARD Inserting the LAN Card Slide the LAN card into the card slot as shown below. The power to the computer can be on or off. Without forcing the card, push until it seats firmly. If you do not know how to insert cards in your computer, refer to the documentation supplied with your computer on using PC Card (PCMCIA) slots. Cabling the LAN Card and Connecting to the Network All connectors should seat easily without forcing. With the icon side up, at
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Disconnecting the Cable from the Card 3 Disconnecting the Cable from the Card The PC card cable locks in place when you connect it to the card. Do not pull or twist it when disconnecting it from the LAN card. To release the cable from the card, squeeze the release clips located on the sides of the connector, as shown in the following illustration.
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4 CHAPTER 1: INSTALLING THE PC CARD LAN Card LEDs Once the card is connected to the network and the network drivers are installed (described in the following chapters) you will be able to use the connector LEDs to verify link integrity. Table 1 LAN Connector LEDs LED On Off Flashing 10 Mbps Good 10BASE-T No connection. There may be a connection between (Off when 100 LNK problem with your PC Card and hub LED is on.) physical connection. Check that all cables 100 Mbps Goo
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SETUP FOR WINDOWS 98 2 Before You Begin Installation Before installing the network driver software, obtain the following information from your MIS department: n For Windows 98 networking, your computer name and workgroup name. n For your network account, your user name and password. Setup Procedure 1 Install the card as described in Chapter 1. Windows 98 automatically detects the card, displays a New Hardware Found dialog box, and looks for information a
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6 CHAPTER 2: SETUP FOR WINDOWS 98 5 Insert the Windows 98 CD if prompted. Optionally, you may specify a location on the hard disk where the Windows 98 files reside. Typically, this location is C:\WINDOWS\OPTIONS\CABS. Click OK to copy the files needed for the Ethernet interface. There may be a period of inactivity while the system checks your current network configuration. How much time this takes depends on your settings for network software components.
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Troubleshooting Windows 98 Installations 7 Troubleshooting Windows 98 Installations Basic troubleshooting, Inspect all cables and connections. applicable for all Check whether your card is fully inserted into the slot. problem situations. Verify that you have the latest BIOS for your system. If not, check the Web site for your computer and follow the BIOS upgrade instructions. Check for multiple installations of the card. Check whether your system’s PCMCIA or CardBus Controller is insta
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8 CHAPTER 2: SETUP FOR WINDOWS 98 Slow or dropped The switch may be forced to 10 Mbps. Open connection on a Control Panel/Network/Advanced and disable Auto 10/100 switch or hub. Polarity. 1 Open Control Panel/Network 2 Double click the LAN card. 3 Click on the Advanced tab. 4 Highlight Automatic Polarity Selection and choose Disable. Uninstalling the Card Sometimes previous or unfinished installations leave problems that affect card operation. If the card installation is unsuccessfu
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SETUP FOR WINDOWS 95 3 Before You Begin Installation n Determine which version of Windows 95 is installed on your computer. n Obtain the Installation Disk that shipped with the LAN Card. n Ask the MIS department for your network file server name, your network account user name, and your password. Determining Your Windows 95 Version Before setting up the card, you must know which version of Windows 95 is installed on your computer. Version A, an early version of Windows 95, is still install
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10 CHAPTER 3: SETUP FOR WINDOWS 95 Setup Procedures Windows 95 Version A If a “New Hardware Found” dialog box appears, skip to step 8. 1 Open the Control Panel and double click the PCMCIA icon. If you are asked whether you are using a PC Card to install windows, ignore the prompt. 2 Click Next. 3 Click No to the prompt about real-mode drivers. 4 Click Next if prompted to remove the Real Mode drivers. 5 Click Finish. 6 Click Yes to shut down the PC. 7 When shutdown is complete, install the
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Setup Procedures 11 11 If you are prompted for Windows 95 files, enter the directory path for Windows 95 (on most hard disks, c:\windows\options\cabs) or insert the Windows 95 CD and specify the \WIN95 directory. When installation is complete, Windows 95 prompts for restart. 12 Remove the Installation Disk and click Yes. When the software restarts, log on to your network using the user name and password supplied by your MIS department. Windows 95 OSR 2 If a “Update Device Driver Wizard” di
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12 CHAPTER 3: SETUP FOR WINDOWS 95 10 Click Finish to copy the files needed for the Ethernet interface. n If prompted for the LAN Card Installation Disk, indicate the floppy drive as the location of the files. n If prompted for Windows 95 files, indicate your CD-ROM drive or type the path to the directory where your Windows 95 files reside. Normally, this path is C:\WINDOWS\OPTIONS\CABS. Click OK to finish copying the required files. 11 If Windows 95 opens the Network Setup box, supply your compu
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Troubleshooting Windows 95 Installations 13 Troubleshooting Windows 95 Installations Symptom Solution Basic Inspect all cables and connections. troubleshooting, Check whether your card if fully inserted into the slot. applicable for all Verify whether you have the latest BIOS for your system. If not, problem check the Web site for your computer and follow the BIOS situations. upgrade instructions. Check for multiple installations of the card. Check whether your system’s PCMCIA or CardBus C
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14 CHAPTER 3: SETUP FOR WINDOWS 95 Need to force In most cases, the automatic settings work fine. However, if speed and duplex you to need to force speed or duplex settings to match those settings. of an attached device: 1 Open Control Panel/Network 2 Double click the LAN card. 3 Click on the Advanced tab. 4 Select Network Link Selection and choose the correct speed. Slow or dropped The switch may be forced to 10 Mbps. Open connection on a Control Panel/Network/Advanced and disable Auto Polar
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SETUP FOR WINDOWS NT 4 Before You Begin Installation Which Windows NT setup procedure you use depends on whether networking has already been installed on your computer. Verify with your MIS department which network driver installation instructions you should use. Before setting up the card, you will need to know: n Your network file server name, network account user name, and password. n The Protocol used in the Microsoft Windows network (NWLink IPX/SPX compatible transport, TCP/IP protocol
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16 CHAPTER 4: SETUP FOR WINDOWS NT 6 When the Select OEM Option window opens, select FE574B-3Com 10/100 LAN PCCard-Fast Ethernet and click OK. 7 The Network Adapters list shows a check mark next to the 3Com LAN card. Click Next to continue. 8 In the Network Protocols list, place a check mark next to each network protocol required for your site and click Next. 9 In the Network Services window, place a check mark in the box next to each desired service. Unless you are following specific gu