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®
MultiModem GPRS USB
Wireless Modem
MTCBA-G-U
User Guide
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Copyright and Technical Support MultiModem® GPRS USB External Wireless Modem User Guide Model MTCBA-G-U S000346I, Revision I Copyright This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi- Tech Systems, Inc. All rights reserved. Copyright © 2007 by Multi-Tech Systems, Inc. Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims any implied warranties of m
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Table of Contents Contents Chapter 1 – Product Description and Specifications................................................................................................4 Product Description.................................................................................................................................................4 Features...............................................................................................................................................
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Chapter 1 – Product Description and Specifications Chapter 1 – Product Description and Specifications Product Description The Multi-Tech MultiModem GPRS-U is an external data/fax/voice wireless modem with a USB interface. It supports mobile originated short message service (SMS) and mobile-terminated SMS. Designed for global use, it offers standards-based multi-band GSM/GPRS Class 10 performance. This ready-to-deploy, standalone modem allows developers to add wireless communication to
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Chapter 2 – Installation Application Overview Application Types With circuit switched data rates up to 14.4K bps, the MultiModem GPRS is targeted at applications that periodically need to send or receive data over a wireless network. It is an ideal solution for: Appliances ATM Terminals Automotive Data Collection Gas Pumps Industrial and Medical Remote Monitoring Systems Remote Diagnostics Remote Metering Security Systems Vending/Gaming Machines Other devices requiring wireless
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Chapter 2 – Installation Safety General Safety The modem is designed for and intended to be used in fixed and mobile applications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations. Caution: Maintain a separation distance of at least 20 cm (8 inches) is normally maintained between the transmitter’s antenna and the body of the user
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Chapter 2 – Installation Package Contents Single Package (one unit) Bundled Package (multiple units) 1 modem Each individual package in the bundle includes the following: 1 mounting bracket 1 modem 1 Quick Start Guide 1 mounting bracket 1 MultiModem CD 1 USB cable 1 or 2 antennas Note: You must supply: 4 rubber feet Screws for the bracket 1 Quick Start Guide An antenna 1 MultiModem CD Note: You must supply screws for the bracket. Part to be Supplied by Your Wireless Se
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Chapter 2 – Installation Specifications General Specifications 4.3" L x 2.4" W x 0.94" H; 4.2 oz. Mechanical Dimensions & Weight (11 cm x 6.1 cm x 2.4 cm; 119 g) Connectors & Fasteners Antenna Connection type: SMA jack Interface Connector: USB Type B Phone Handset: Modular handset jack SIM receptacle: Standard 3V SIM receptacle Operating Temperatures -20° to +55°C Storage Temperatures -40° to +85°C Humidity Relative humidity 20% to 90% noncondensing CE Mark Certifications EMC: F
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Chapter 2 – Installation Interfaces The Wireless MultiModem has several interfaces: • LED function indicating operating status • External antenna (via SMA connector) • Serial and control link (via USB connector) • Microphone and speaker (via handset jack) • SIM card holder LEDs LED Indicators TD Transmit Data. Lit when modem is transmitting data. RD Receive Data. Lit when modem is receiving data. CD Carrier Detect. Lit when data connection has been established. LS Lin
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Chapter 2 – Activation and Installation Chapter 2 – Activation and Installation Step 1 – Activate Your Wireless Account Multi-Tech – A Certified National Activation Agent Multi-Tech Systems, Inc. is a certified national activation agent for Cingular and Sprint wireless. For more information about available data plans and to purchase and activate a wireless data account, contact Multi-Tech at 888-288-5470. Pre-Configuration and Activation Pre-Configured Multi-Tech Products Each Multi-
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Chapter 3 – Using Your Wireless Modem Step 3 – Connect the Antenna and USB Cable • Antenna. Connect a suitable antenna to the SMA connector (See antenna specifications in Chapter 1). • USB Cable. Connect one end of the USB cable to the modem and the other end to the PC. Step 4 – Handset Connection (Optional) If you intend to use a phone handset, connect it to the MultiModem now. Multi-Tech Systems, Inc. MultiModem GPRS USB Wireless Modem User Guide 11
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Chapter 3 – Using Your Wireless Modem Step 5 – Attach the Modem to a Flat Surface (Optional) To mount the Wireless MultiModem, do the following: 1. Obtain mounting screws (two are needed) that are appropriate for the surface on which you will mount the MultiModem. For example, one might use two 6-32 self-tapping screws 5/8” in length to mount the unit in a truck to the wall of the cab behind the passenger’s seat. 2. Typically, the unit is mounted against a flat surface into which hol
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Chapter 3 – Using Your Wireless Modem Step 6 – Install the Modem Driver Introduction Compatibility: This wireless MultiModem is compatible with Windows Operating Systems 2000/2003/XP and Linux. Windows Drivers: The wireless MultiModem USB driver must be installed in your computer’s program directory. The procedure differs depending on the operating system and how it is set up. The drivers are located on the MultiModem CD. Linux Drivers: Linux Operating System drivers are also located o
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Chapter 3 – Using Your Wireless Modem 4. Click on Install from a list or specific location (Advanced). 5. Click Next. 6. The next screen is the Please choose your search and installation options. Ensure that Search for the best driver in these locations with Search removable media (floppy, CD-ROM…) is selected. Click Next. 7. A Windows Logo Testing screen may appear. Some operating systems may not give you this screen. Click Continue Anyway. 8. At the Completing the Found
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Chapter 3 – Using Your Wireless Modem Part B for Windows XP/2003: Associating PC Port with USB Driver 1. If the Welcome to the Found New Hardware Wizard screen – Can Windows connect to Windows update to search for software? appeared when you were installing the driver, it will come up here also. Select No, not this time. Then click Next. 2. The Welcome to the Found New Hardware Wizard screen will appear with the Texas Instruments UMP Serial Port as the device to be installed. This is the
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Chapter 3 – Using Your Wireless Modem Part C for Windows XP/2003: Installing the Modem INF File 1. If the Welcome to the Found New Hardware Wizard screen asking – Can Windows connect to Windows update to search for software? appears again, select No, not this time. Then click Next. 2. The Found New Hardware Wizard screen appears for the Multi-Tech – GPRS Modem. 3. Click on Install from a list or specific location (Advanced). Then click Next. 4. The Please choose your search and in
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Chapter 3 – Using Your Wireless Modem Installing the Modem Driver in Windows 2000 Part A for Windows 2000: Installing the USB Driver 1. Connect the USB cable between the MultiModem and the PC. 2. Insert the MultiModem CD into your CD-ROM drive. The CD uses the Autorun feature, and after a brief delay, the MultiModem Setup – Welcome screen appears. Close the Welcome screen. 3. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. This is the first of th
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Chapter 3 – Using Your Wireless Modem 7. The Driver Files Search Results screen appears. The wizard has found the wrong driver. Click on Install one of the other drivers. Click Next. 8. At the Driver Files Found screen, choose the GPRS Device from the listing. Click Next. 9. A Digital Signature Not Found screen may appear depending on operating system settings. Click Yes. 10. At the Completing the Found New Hardware Wizard screen, click Finish. Installation of the USB driver is
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Chapter 3 – Using Your Wireless Modem Part B for Windows 2000: Associating PC Port with USB Driver 1. Wait while Windows prepares the next phase of the installation (associating the PC port with the USB drive). When the Welcome to the Found New Hardware Wizard screen appears, click Next. 2. The Install Hardware Device Drivers screen appears referring to the Texas Instrument UMP Serial Port. This is the beginning of the “Found New Hardware” sequence for the port. Click on Search for a suit
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Chapter 3 – Using Your Wireless Modem Part C for Windows 2000: Installing the Modem INF File 1. After a brief delay, the Welcome to the Found New Hardware Wizard screen appears. Click Next. 2. The Install Hardware Device Drivers screen appears, referring to the Multi-Tech GPRS modem. Click on Search for a suitable driver for my device (recommended). Click Next. 3. The Locate Drivers Files screen appears. Ensure that CD-ROM drive is the only option checked. Click Next. 4. The Driver
