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User Guide
SBG900 Wireless Cable
Modem Gateway
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB WARNING: TO PREVENT FIRE OR SHOCK HAZARD, DO NOT EXPOSE THIS PRODUCT TO RAIN OR MOISTURE. THE UNIT MUST NOT BE EXPOSED TO DRIPPING OR SPLASHING. DO NOT PLACE OBJECTS FILLED WITH LIQUIDS, SUCH AS VASES, ON THE UNIT. CAUTION: TO PREVENT ELECTRIC SHOCK, THIS EQUIPMENT MAY REQUIRE A GROUNDING CONDUCTOR IN THE LINE CORD. CONNECT THE UNIT TO A GROUNDING TY
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB • Postpone cable modem installation until there is no risk of thunderstorm or lightning activity in the area. • Avoid using this product during an electrical storm. There may be a risk of electric shock from lightning. For added protection for this product during a lightning storm, or when it is left unattended and unused for long periods of time, unp
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures: • Reorient or relocate the receiving antenna. • Increase the separation between the equipment and receiver. • Connect the equipment
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Contents Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 Easy Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2 Network Connection Types . . . . . . . . . . . . . . . . . . . . . . . . .
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting the Firewall Policy . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27 Firewall > POLICY — advanced Page . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Firewall > ALERT — basic Page . . . . . . . . . . . . . . . . . . . . . . . . .
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Setting Up a USB Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Setting Up a USB Driver in Windows 98 Second Edition . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .84 Setting Up a USB Driver in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Overview ® ® Thank you for purchasing a Motorola SURFboard Wireless Cable Modem Gateway SBG900 for your home, home office, or small business/enterprise. Applications where the SURFboard Gateway (SBG) is especially useful include: • Households having multiple computers requiring connection to the Internet and each other • Small businesses or home offic
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB A home network enables you to share information between two or more computers. You can connect your home network to the Internet through the cable TV system. The SBG900 is the central connection point between your computers and the Internet. It directs (routes) information between the computers connected to your home network. A built-in cable modem t
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Powerful Features in a Single Unit An SBG900 combines high-speed Internet access, networking, and computer security for a home or small-office LAN. An SBG900 provides: • An integrated high-speed SURFboard cable modem for continuous broadband access to the Internet and other online services, with much faster data transfer than traditional dial-up or IS
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Sample Hybrid LAN The sample LAN illustrated on this page contains the following devices, all protected by the SBG900 firewall. Clockwise from top-right, the devices are: • A PDA on a wireless connection ® • One desktop Apple Macintosh computer on a wireless connection • One desktop PC on a wireless connection using a Motorola Wireless PCI Adapter • A
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Optional Accessories All networks are composed of multiple devices. The SBG900 works with any IEEE 802.11g or IEEE 802.11b compliant client product. Motorola supplies a range of accessories for use with the SBG900. Some examples are: Wireless Ethernet Ethernet Broadband Bridge WE800G Router BR700 Wireless Notebook Wireless USB Wireless PCI Adapter Ad
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Front Panel The front panel provides indicator lights. The model number on your SBG may be different than in some illustrations and screen images in this guide. 1 2 3 4 5 6 Key Light Flashing On 1 POWER Never flashes The power supply is working properly 2 RECEIVE Scanning for a receive (downstream) The downstream channel is connected channel connection
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Rear Panel The rear panel provides cabling connectors, status lights, and the power receptacle: 1 2 3 4 5 Key Item Description 1 If you experience a problem, you can push this recessed button to restart the SBG900 (see • “Troubleshooting”). To reset all values to their defaults, hold down the button for more than five seconds. Resetting may tak
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Label on the Rear of the SBG900 To receive data service, you need to provide the MAC address marked HFC MAC ID to your cable provider: HFC MAC ID SBG900 LAN Choices The SBG900 enables you to connect up to 253 client computers on a combination of: • Wireless LAN • Wired Ethernet LAN • USB Connection Each computer needs appropriate network adapter hardwa
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wireless LAN Wireless communication occurs over radio waves rather than a wire. Like a cordless telephone, a WLAN uses radio signals instead of wires to exchange data. A wireless network eliminates the need for expensive and intrusive wiring to connect computers throughout the home or office. Mobile users can remain connected to the network even when
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Wired Ethernet LAN Each computer on the 10/100Base-T Ethernet LAN requires an Ethernet network interface card (NIC) and driver software installed. Because the SBG900 Ethernet port supports auto-MDIX, you can use straight-through or cross-over cable to connect a hub, switch, or computer. Use category 5 cabling for all Ethernet connections. The physical
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB USB Connection ® ™ ® You can connect a single PC running Windows 98 Second Edition, Windows XP , Windows Me , or ® Windows 2000 to the SBG900 USB V1.1 port. For cabling instructions, see “Connecting a PC to the USB Port”. Caution! Before plugging in the USB cable, be sure the SBG900 Installation CD-ROM is inserted in the PC CD-ROM drive. Sample USB
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB Security The SBG900 provides: • A firewall to protect the SBG900 LAN from undesired attacks over the Internet • For wireless transmissions, data encryption and network access control Network Address Translation (NAT) provides some security because the IP addresses of SBG900 LAN computers are not visible on the Internet. This diagram does not necessari
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Overview Installation Troubleshooting Contact FAQ Specifications Glossary License Configuration: Basic Gateway TCP/IP Wireless USB DMZ A de-militarized zone (DMZ) is one or more computers logically located outside the firewall between an SBG900 LAN and the Internet. A DMZ prevents direct access by outside users to private data. For example, you can set up a Web server on a DMZ computer to enable outside users to access your website without exposing confidential data on your netw
