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HP EliteBook 2730p Notebook PC
Maintenance and Service Guide
Document Part Number: 483222-002
March 2012
This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.
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© Copyright 2008, 2012 Hewlett-Packard Development Company, L.P. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. The i
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Safety warning notice WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly Å on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clo
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Contents 1 Product description 2 External component identification Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Wireless antenna locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1 Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–21 RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23 Audio connector board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–24 Bluetooth module . . . . . . . .
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Contents 9 Connector pin assignments 1394 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1 Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2 Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Contents viii Maintenance and Service Guide
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1 Product description Category Description Product Name HP EliteBook 2730p Notebook PC Processors Intel® Core™2 Duo ultra low-voltage, non-socketed processors: ■ SL9600 2.13-GHz processor, 6-MB L2 cache, 1066-MHz front side bus (FSB) ■ SL9400 1.86-GHz processor, 6-MB L2 cache, 1066-MHz FSB ■ SL9300 1.60-GHz processor, 6-MB L2 cache, 1066-MHz FSB ■ SU9400 1.40-GHz processor, 3-MB L2 cache, 800-MHz FSB ■ SU9300 1.20-GHz processor, 3-MB L2 cache, 800-MHz FSB Chipset Northbridge: Cantiga GS Southbri
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Product description Category Description Mass storage drives Supports 45.72-mm (1.80-inch) hard drives and 45.72-mm (1.80-inch) solid-state drives Customer-accessible Serial ATA HP 3D DriveGuard Supports the following drives: ■ 250-GB, 5400-rpm hard drive ■ 160-GB, 5400-rpm hard drive ■ 120-GB, 5400-rpm hard drive ■ 80-GB, 5400-rpm hard drive ■ 128-GB solid-state drive ■ 80-GB solid-state drive Optical drives Supports external optical drive only through docking station Diskette drive Supports ex
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Product description Category Description Docking HP 2700 Ultra-Slim Expansion Base support Signals passed through docking connector: ■ External monitor ■ Headphone ■ Microphone ■ Optical drive support ■ Power ■ RJ-45 ■ USB 2.0 Ports 1394a Audio-in (mono microphone) Audio-out (stereo headphone) Multi-pin AC power RJ-11 (modem) RJ-45 (Ethernet, includes link and activity lights) USB (2, one powered) VGA (Dsub 15-pin) supporting 1600 × 1200 external resolution at 75 GHz (hot plug/unplug with auto-
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Product description Category Description Operating system Restore media: Windows Vista Business 32 Windows Vista Business 64 Windows Vista Ultimate 32 Windows Vista DRDVD Windows XPTablet Windows XPTablet DRDVD Microsoft Office Ready restore DVD Certified: Novell SuSE Linux Web support: Windows Vista Enterprise 32 Windows Vista Enterprise 64 Serviceability End-user replaceable parts: ■ AC adapter ■ Battery (system) ■ Hard drive ■ Memory module ■ Optical drive ■ WLAN module ■ WWAN module 1–4 Main
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2 External component identification Top components Wireless antenna locations Item Component Description WWAN antenna* Sends and receives wireless signals to communicate with wireless wide area 1 networks (WWAN). WLAN antennae (2)* Send and receive wireless signals to communicate with wireless local area 2 networks (WLAN). External WWAN antenna Sends and receives wireless signals to communicate with wireless wide area 3 networks (WWAN). *These antennae are not visible from the outside of the
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External component identification Display components Item Component Description Webcam light (select models only) On: The webcam is in use. 1 Webcam (select models only) Records audio and video and captures still photographs. 2 Keyboard light button Opens and turns on the keyboard light. 3 Keyboard light Illuminates the keyboard in low-light conditions when the keyboard light button 4 is pressed. HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. 5 (fingerp
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External component identification Buttons and switches Item Component Description Internal display switch Turns off the display if the display is closed while the power is on. 1 Presentation button Starts the presentation feature. 2 Volume mute button Mutes and restores speaker sound. 3 Volume scroll zone Adjusts speaker volume: 4 ■ To decrease volume, slide your finger across the volume scroll zone from right to left. You can also press and hold the left end of the volume scroll zone. ■ To in
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External component identification Keys Item Component Description esc key Displays system information when pressed in combination with the fn key. 1 fn key Executes frequently used system functions when pressed in combination with 2 a function key or the esc key. Windows logo key Displays the Windows Start menu. 3 Windows applications key Displays a shortcut menu for items beneath the pointer. 4 Embedded numeric keypad keys Can be used like the keys on an external numeric keypad. 5 Function key
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External component identification Lights Item Component Description Power light ■ On: The computer is on. 1 ■ Blinking: The computer is in the Sleep state (Windows Vista) or Standby (Windows XP). ■ Off: The computer is off or in Hibernation. Battery light ■ Amber: A battery is charging. 2 ■ Turquoise: A battery is close to full charge capacity. ■ Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level
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External component identification Pointing devices Item Component Description TouchPad light ■ Off: TouchPad is enabled. 1 ■ Amber: TouchPad is disabled. TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the fn key. 2 Pointing stick* Moves the pointer and selects or activates items on the screen. 3 fn key Enables/disables the TouchPad when pressed in combination with the f5 key. 4 Left pointing stick button* Functions like the left button on an external mouse
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External component identification Front components Item Component Description Power switch ■ When the computer is off, slide the switch to the right to turn on 1 the computer. ■ When the computer is on, slide the switch to the right to shut down the computer. ■ When the computer is in the Sleep state (Windows Vista) or Standby (Windows XP), slide the switch to the right briefly to exit the Sleep state or Standby. ■ When the computer is in Hibernation, slide the switch to the right briefly to
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External component identification Right-side components Item Component Description HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. 1 (fingerprint reader) 1394 port Connects an optional IEEE 1394 or 1394a device, such as a camcorder. 2 Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, 3 headphones, ear buds, a headset, or television audio. Audio-in (microphone) jack Connects an optional computer headset micropho