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HP EliteBook 2570p Notebook PC
Maintenance and Service Guide
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© Copyright 2012 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
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Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
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iv Safety warning notice
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Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 9 Display ................................................................................................................................... 9 Buttons and fingerprint reader (select models only) ..............................
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Grounding guidelines .............................................................................................. 44 Electrostatic discharge damage .................................................................. 44 Packaging and transporting guidelines ........................................ 46 Component replacement procedures ........................................................................................ 48 Service tag .............................................................
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Windows 7 ......................................................................................................................... 110 Starting Computer Setup ........................................................................................ 110 Using Computer Setup ........................................................................................... 110 Navigating and selecting in Computer Setup ............................................. 110 Restoring factory settings in Compute
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Using a Windows 7 operating system DVD (purchased separately) .............. 130 SuSE Linux (SLED) ................................................................................................................. 131 Creating backups .................................................................................................. 131 Backing up your information ................................................................................... 131 Performing a system recovery ..................
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1 Product description Category Description Product Name HP EliteBook 2570p Notebook PC Processors ● Intel® Dual Core® i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600- MHz FSB, 4.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo up to 3.50-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3320M 2.60-GHz processor (SC turbo up to 3.30-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3210M 2.50-GHz processor (SC turbo up to 3.10-GHz;
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Category Description Hard drive Support for 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-in) and 7.0-mm (.28-in) thicknesses (all hard drives use the same bracket) Customer-accessible Serial ATA Support for the following hard drives: ● 750-GB, 7200-rpm, 9.5-mm ● 500-GB, 7200-rpm, 7.0-mm self-encrypting drive (SED) ● 500-GB, 7200-rpm, 7.0-mm ● 320-GB, 7200-rpm, 7.0-mm Solid-state drive Solid-state drive (SSD) mounts in the same bracket as the hard drive Customer-accessible Serial ATA type II and I
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Category Description Ethernet Intel 82579LM 10/100/1000 Ethernet network interface card (NIC) NIC Power Down technology S3/S4/S5 wake on LAN Ethernet cable not included Wireless Integrated wireless personal area network (WPAN) option by way of Bluetooth 4.0 enhanced data rate (EDR) module Support for no WPAN option Integrated wireless local area network (WLAN) options by way of wireless module Two WLAN antennas built into display assembly Support for the following WLAN formats: ● Atheros WB225
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Category Description External media cards 34-mm ExpressCard slot Integrated Smart Card reader Secure Digital (SD) Media reader slot with push-push technology, supporting the following digital card formats: ● MultiMediaCard (MMC) ● MMC+ ● Secure Digital (SD) Memory Card ● SDHC ● SDXC Ports ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● Battery connector ● DisplayPort 1.1 ● Docking connector ● eSATA/USB 3.0 combo port ● HP Smart AC adapter ● RJ-45 (Ethernet) ● RJ-11 (modem)
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Category Description Power requirements Support for the following batteries: (Continued) ● 9-cell, 100-Wh, 3.00-Ah ● 6-cell, 62-Wh, 2.80-Ah ● 6-cell, 55-Wh, 2.80-Ah ● 3-cell, 31-Wh, 2.80-Ah Security Support for security cable lock Support for fingerprint reader and no fingerprint reader option Support for Trusted Platform Module (TPM) 1.2 (Infineon, soldered down) and TPM Enhanced Drive Lock (not supported in Asia and the People's Republic of China) Integrated Smart Card reader (active) Full vol
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Category Description Operating system Preinstalled with Microsoft Office: (Continued) ● Windows 8 CH 64-bit with Office 2010 Transition OPK (People's Republic of China only) ● Windows 8 EM 64-bit with Office 2010 Transition OPK (not available in Japan) ● Windows 8 ML 64-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV) ● Windows 8 ML 64-bit with Office 2010 Personal (Japan only; requires configuration with Office Personal Japan 201
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Category Description Operating system Preinstalled with Microsoft Office: (Continued) (Continued) ● Windows 7 Professional 64- and 32-bit with Office 2010 Starter (not available in Japan) ● Windows 7 Professional 64- and 32-bit with Office 2010 Business & Home (only in Japan) ● Windows 7 Professional 64- and 32-bit with Office 2010 Personal (only in Japan) ● Windows 7 Professional 64- and 32-bit with Office 2010 Professional (only in Japan) Restore media—OS-DVD: ● Windows 7 Professional 64- and
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Category Description Operating system Web-only support: (Continued) ● Windows XP Pro 32-bit ● Windows 7 Enterprise 64- and 32-bit ● Windows 7 Ultimate 64- and 32-bit Serviceability End user replaceable parts: ● AC adapter ● Battery ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module 8 Chapter 1 Product description
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2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with WLANs (select models only). (2) WWAN antennas (2)* Send and receive wireless signals to communicate with WWANs (select models only). (3) Internal microphones (2) Record sound. (4) Webcam light (select models only) On: The webcam is in use. Display 9
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Item Component Description (5) Webcam (select models only) Records video and captures still photographs. For information on using the webcam: ● Windows 8 — Access Help and Support. From the Start screen, type h, and then select Help and Support. ● Windows 7 — Select Start > All Programs > Communication and Chat > HP Webcam. (6) Keyboard light Provides light for the keyboard. (7) Keyboard light button and ambient Turns on the keyboard light and automatically adjusts the light sensor display brigh
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Item Component Description ● (1) Power button When the computer is off, press the power button to turn on the computer. ● When the computer is on, press the power button briefly to initiate Sleep. ● When the computer is in the Sleep state, press the power button briefly to exit Sleep. ● When the computer is in Hibernation, press the power button briefly to exit Hibernation. CAUTION: Pressing and holding the power button for emergency shutdown will result in loss of unsaved information. If the co
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Keys NOTE: Your computer may look slightly different from the illustration in this section. Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. (3) Windows logo key Displays the Windows Start menu. (4) Function keys Execute frequently used system functions when pressed in combination with the
