ページ1に含まれる内容の要旨
HP EliteBook 8470w Mobile Workstation
and HP EliteBook 8470p Notebook PC
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
ページ2に含まれる内容の要旨
© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice. The only warranties for HP products and services are set for
ページ3に含まれる内容の要旨
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during
ページ4に含まれる内容の要旨
iv Safety warning notice
ページ5に含まれる内容の要旨
Table of contents 1 Product description ........................................................................................................................................ 1 2 External component identification .............................................................................................................. 15 Display ................................................................................................................................................ 15 Buttons and f
ページ6に含まれる内容の要旨
Grounding guidelines ......................................................................................................... 61 Electrostatic discharge damage ........................................................................ 61 Packaging and transporting guidelines ............................................. 63 Component replacement procedures ................................................................................................. 65 Service tag ..............................
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Determining the BIOS version ........................................................ 129 Downloading a BIOS update .......................................................... 130 Using Advanced System Diagnostics .............................................................................. 131 Windows 7 ........................................................................................................................................ 132 Starting Computer Setup .............................
ページ8に含まれる内容の要旨
Performing a system recovery ......................................................................................... 151 Using the Windows recovery tools .................................................................. 151 Using f11 recovery tools .................................................................................. 152 Using a Windows 7 operating system DVD (purchased separately) ............... 153 SuSE Linux (SLED) .............................................................
ページ9に含まれる内容の要旨
1 Product description Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Product Name HP EliteBook 8470w Mobile Workstationl √ HP ProBook 8470p Notebook PC √ Processors ● Intel® Quad Core® i7-3840QM 2.80- √ GHz processor (SC turbo up to 3.80- GHz; 1600-MHz FSB, 8.0-MB L3 cache, 45 W) ● Intel Quad Core i7-3820QM 2.70-GHz processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 8.0-MB L3 cache, 45 W) ● Intel Quad Core i7-3740QM 2.70-GHz processor (SC turbo up to
ページ10に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Processors (continued) ● Intel Quad Core i7-3540M 3.00-GHz √√ processor (SC turbo up to 3.70-GHz; 1600-MHz FSB, 4.0-MB L3 cache, 35 W) ● Intel Dual Core i7-3520M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 4.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3380M 2.90-GHz processor (SC turbo up to 3.60-GHz; 1600-MHz FSB, 3.0-MB L3 cache, 35 W) ● Intel Dual Core i5-3360M 2.80-GHz processor (SC turbo u
ページ11に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Graphics Switchable discrete graphics: AMD √ FirePro™ M2000 (64-bit), with 1024-MB GDDR5 (64-MB × 32,1.5V, 5-GBPS, quantity 4); supports open GL Switchable discrete graphics: AMD √ Radeon™ HD 7570M (64-bit), with 1024- MB GDDR5 (64-MB × 32,1.5V, 5-GBPS, quantity 4) Internal graphics: ● Universal memory architecture (UMA) with shared video memory ● Intel HD Graphics 4000 ● Support for dual-display ports t
ページ12に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Memory Two customer-accessible/upgradable √√ memory module slots DDR3-1600-MHz dual channel support Supports 16384-MB of system RAM in the following configurations: ● 16384-MB (8192-MB×2) ● 8192-MB (8192-MB×1 or 4096×2) ● 8192-MB (8192-MB×1 or 4096×2; not supported on computer models equipped with a 32-bit operating system) ● 6144-MB (4096-MB+2048-MB) ● 4096-MB (4096-MB×1 or 2048-MB×2) ● 2048-MB (2048×1) Fl
ページ13に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Solid-state drive Solid-state drive (SSD) mounts in the same √ bracket as the hard drive Customer-accessible Serial ATA III Supports the following SSDs: ● 256-GB SED ● 240-GB ● 180-GB ● 160-GB ● 128-GB Upgrade drive Customer-accessible √ Supports the following drive options: ● Blu-ray R/RE DVD±RW SuperMulti DL Drive ● Blu-ray ROM DVD±RW SuperMulti DL Drive ● DVD±RW Double-Layer with SuperMulti Drive ● DVD
ページ14に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Optical drive Fixed √ Serial ATA 12.7-mm tray load Supports the following optical drives: ● Blu-ray R/RE DVD±RW SuperMulti DL Drive ● Blu-ray ROM DVD±RW SuperMulti DL Drive ● DVD±RW Double-Layer with SuperMulti Drive ● DVD-ROM Drive Supports zero power optical drive Fixed √ Serial ATA 12.7-mm tray load Supports the following optical drives: ● Blu-ray ROM DVD±RW SuperMulti DL Drive ● DVD±RW Double-Layer wi
ページ15に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Ethernet Intel 82579LM 10/100/1000 Ethernet √√ network interface card (NIC) with iAMT Intel 82579LM Gigabit Network Connection NIC Power Down technology S3/S4/S5 wake on LAN Ethernet cable not included Wireless Integrated wireless personal area network √√ (WPAN) option by way of Bluetooth 4.0 enhanced data rate (EDR) module Supports no WPAN option Integrated wireless local area network √√ (WLAN) options by
ページ16に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Wireless (continued) Integrated wireless wide area network √√ (WWAN) options by way of wireless module Two world-wide/5-band WWAN antennas built into display assembly Secured by subscriber identity module (SIM, user-accessible behind battery) Support for the following WWAN formats: ● HP hs2350 HSPA+ Mobile Broadband Module ● HP lt2523 LTE/HSPA+ Mobile Broadband Module ● HP un2430 EV-DO/HSPA Mini Card ● HP l
ページ17に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Ports ● 1394a port √√ ● Audio-in (mono microphone) ● Audio-out (stereo headphone) ● Battery connector ● DisplayPort 1.2 (on computer models equipped with a graphics subsystem with discrete memory) ● DisplayPort 1.1a (on computer models equipped with a graphics subsystem with UMA memory) ● Docking connector ● eSATA/USB 2.0 combo port ● HP Smart AC adapter ● RJ-45 (Ethernet) ● RJ-11 (modem) ● Secondary batter
ページ18に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC ● 65-W HP Smart AC adapter (non-PFC, √√ 3-wire) ● 65-W HP Smart AC adapter (RC/V, √√ EM, 3-wire) Supports the following batteries: √√ ● 9-cell, 100-Wh, 3.0-Ah battery ● 9-cell, 73-Wh, 2.2-Ah battery ● 6-cell, 62-Wh, 2.8-Ah battery ● 6-cell, 55-Wh, 2.8-Ah battery ● 3-cell, 31-Wh, 2.8-Ah battery Security Supports security cable lock √√ Supports fingerprint reader and no √√ fingerprint reader option Suppo
ページ19に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Preinstalled with Microsoft Office: ● Windows 8 CH 64-bit with Office 2010 Transition OPK (People's Republic of China only) ● Windows 8 EM 64-bit with Office 2010 Transition OPK (not available in Japan) ● Windows 8 ML 64-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV) ● Windows 8 ML 64-bit with Office 2010 Personal (Japan only; requires c
ページ20に含まれる内容の要旨
Category Description HP EliteBook 8470w HP EliteBook 8470p Mobile Workstation Notebook PC Operating system Preinstalled with Microsoft Office: √√ (continued) (continued) ● Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Business and Home (Japan only; requires configuration with Office Personal Japan 2010 app AV) ● Windows 8 Professional 64-bit DPK with Windows 7 Professional 64- and 32-bit with Office 2010 Personal (Japan only; requires configuration
