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Aspire 4736G/4736Z Series
Service Guide
Service guide files and updates are available
on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
PRINTED IN TAIWAN
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Revision History Please refer to the table below for the updates made to this service guide. Date Chapter Updates II
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Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no rep
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Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures. IV
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Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's global product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES w
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VI
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Table of Contents System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5 Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
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Table of Contents Removing the Hinge Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64 Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67 Removing the Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .68 Removing the LCD Module . . . . . . . . . . . . .
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Table of Contents Troubleshooting 139 Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139 Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140 No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141 Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142 LCD Fai
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Table of Contents X
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many features: NOTE: Items marked with * denote only selected models. Operating System • Genuine Windows® Vista™ Platform • Intel® Centrino® 2 processor technology, featuring: • Intel® Core™ 2 Duo processor • Mobile Intel® PM45/GM45 Express Chipset* • Intel® Wireless WiFi Link 5100/5300* • Intel® Wireless WiFi Link 5150/5350* System Memory • Dual-Channel SDRAM support • Up to 2 GB of DDRIII 800/1066 MHz memory, u
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Communication • Acer Video Conference, featuring: • Integrated Acer Crystal Eye webcam* • Acer PureZone technology* • Optional Acer Xpress VoIP phone* • WLAN: • Intel® Wireless WiFi Link 5100/5300* • Wi-Fi®/WiMAX™: • Intel® Wireless WiFi Link 5150/5350* • WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)* • LAN: Gigabit Ethernet; Wake-on-LAN ready • Modem: 56K ITU V.92; Wake-on-Ring ready Dimensions and Weight • 342 (W) x 239 (D) x 23/38.6 (H) mm (13.4 x 9.4 x 0.9/1.5 inches) • 2.3 (5.07lbs) with 6-
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• Line-in jack • Ethernet (RJ-45) port • Modem (RJ-11) port • DC-in jack for AC adapter Environment • Temperature: • Operating: 5 °C to 35 °C • Non-operating: -20 °C to 65 °C • Humidity (non-condensing): • Operating: 20% to 80% • Non-operating: 20% to 80% NOTE: Items marked with * denote only selected models. The specifications listed above are for reference only. The exact configuration of your PC depends on the model purchased. Chapter 1 3
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Thermal Sensor Clock Generator Intel PenrynProcessor FanControl page 40 EMC 1402 ICS9LPRS387 uPGA-478Package page 4 page 16 (SocketP) page 4, 5, 6 FSB H_A#(3..35) H_D#(0..63) 667/800/1066MHz HDMI Conn. LCD Conn. CRT Conn. page 22 page 23 page24 MemoryBUS(DDRIII) 204pinDDRIII-SO-DIMMX2 Intel Cantiga Dual Channel LVDS page 13, 14 BANK 0, 1,2,3 LVDS 1.5V DDRIII800/1066 TMDS uFCBGA-1329 PCI-Express page 7, 8, 9, 10, 11, 12,13 CardReader 16X VGA JMB385 LS- 4494P USB connx3 Bluetooth CMOS DMI C-Link p
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Your Acer Notebook tour After knowing your computer features, let us show you around your new computer. Front View No. Icon Item Description 1 Acer Crystal Eye Web camera for video communication (only for webcam certain models). 2 Microphone Internal microphone for sound recording. 3 Display screen Also called Liquid-Crystal Display (LCD), displays computer output (Configuration may vary by models). 4 Power button Turns the computer on and off. Chapter 1 5
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No. Icon Item Description 5 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 6 Keyboard For entering data into your computer. 7 Palmrest Comfortable support area for your hands when you use the computer. 8 Status indicators Light-Emitting Diodes (LEDs) that light up to show the status of the computer's functions and components. 9 Click buttons The left and right buttons function like the left (left, center* and an
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Left View No. Icon Item Description 1 DC in jack Connects to an AC adapter 2 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000-based port network. 3 External display Connects to a display device (VGA) port (e.g. external monitor, LCD projector). 4 USB 2.0 Connects to USB 2.0 devices. 5 HDMI port Supports high definition digital video HDMI connections. 6 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 7 Headphones/ Connects to audio line-out devices speaker/line-ou
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Right View No. Icon Item Description 1 USB 2.0 port Connect to USB 2.0 devices (e.g. USB mouse, USB camera). 2 Optical drive Internal optical drive; accepts CDs or DVDs. 3 Optical disk access Lights up when the optical drive is active. indicator 4 Optical drive eject Ejects the optical disk from the drive. button 5 Emergency eject Ejects the optical drive tray when the computer is hole turned off. Note: Insert a paper clip into the emergency eject hole to eject the optical drive tray when t
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Bottom View No. Icon Item Description 1 Battery bay Houses the computer's battery pack. 2 Battery release Releases the battery for removal. latch 3 Hard disk bay Houses the computer's hard disk (secured with screws). 4 Memory Houses the computer's main memory. compartment 5 Battery lock Locks the battery in position. 6 Ventilation slots Enable the computer to stay cool, even after and cooling fan prolonged use. Note: Do not cover or obstruct the opening of the fan. Chapter 1 9
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Indicators The computer has several easy-to-read status indicators: The front panel indicators are visible even when the computer cover is closed. Icon Function Description Power Indicates the computer's power status. Battery Indicates the computer's battery status. HDD Indicates when the hard disk drive is active. Num Lock Lights up when Num Lock is activated. Caps Lock Lights up when Caps Lock is activated. NOTE: 1. Charging: The battery light shows amber when the battery is charging. 2. Fully
