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This guide was downloaded from
www.lbvd.co.uk
IP Office
Telephone User's Guide
Introduction
These instructions are for the system's default configuration. They assume that you are using
the default feature codes. It also assumes that you have full access to all features and the
public telephone network.
Making Calls
Internal Calls: To make a call to another extension, simply dial the number. If the number is
busy, you can use Ring Back When Free as below:
1. Dial any digit and hang up.
2. When
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Call Waiting Call Waiting tells you if another call arrives while you are already making a call by making a beep at a six second interval. If you hear the Call Waiting signal, use R to put the present caller on hold and connect you to the new call; use it again to return to the original caller. To turn call waiting on use the code *15; to turn it off use *16. Call Forwarding Your calls can be forwarded to another extension or an external number either when you are away from your desk (on no answ
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Voicemail Note that not all systems support voicemail or have voicemail installed. – To switch voicemail on dial *18, to switch it off dial *19. – To retrieve your voicemail, use the code *17. Note also that your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback. – To turn Voicemail Ringback on dial *48; to turn it off dial *49. Dialling a number whilst listening to your messages invokes further facilities: – 1 - Lis
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Default Speed Dial and Feature Codes Your System Administrator can set up Speed Dial codes for frequently used numbers. These can be full numbers, area codes, or prefixes which give access to other telephone service providers. Add your speed dial codes to the table below. *01 Forward Unconditionally On *15 Call Waiting On *02 Forward Unconditionally Off *16 Call Waiting Off *03 Forward on Busy On *17 Voicemail Collect *04 Forward on Busy Off *18 Voicemail On *05 Forward on No Answer On *19 Voice
