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User Guide
ITP-5012L
This manual contains information that is proprietary to SAMSUNG Electronics Co. Ltd. and is protected by copyright.
No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third
parties in any form without the prior written consent of SAMSUNG Electronics Co. Ltd.
CLASS B Digital device or Peripheral
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant
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COPYRIGHT This manual is proprietary to SAMSUNG Electronics Co., Ltd. and is protected by copyright. No information contained herein may be copied, translated, transcribed or duplicated for any commercial purposes or disclosed to third parties in any form without the prior written consent of SAMSUNG Electronics Co., Ltd. TRADEMARKS OfficeServ ITP-5012L is the trademark of SAMSUNG Electronics Co., Ltd. Product names mentioned in this document may be trademarks and/or registered trademarks of thei
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ABOUT THIS GUIDE This User guide provides instructions for the use of Samsung’s latest ITP-5012L large LCD IP Phone that can be used in connection with the Samsung’s Enterprise IP Solutions OfficeServ System. Please take the time to study this guide to become familiar with the operation of your ITP- 5012L phone and the benefits this new IP technology can provide. Keep this guide handy. You may need to look up instructions for infrequently used features. Learning to use the power of the ITP-5012L
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ABOUT THIS GUIDE This page is intentionally left blank. Page II © SAMSUNG Electronics Co., Ltd.
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SAFETY CONCERNS For product safety and correct operation, the following information must be read before the installation and operation of your ITP-5012L IP phone. Symbols Caution Indication of a general caution Restriction Indication of a prohibited action when using the product Instruction Indication of a required action © SAMSUNG Electronics Co., Ltd. Page III
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SAFETY CONCERNS WARNING The ITP-5012L IP phone shall be connected to the local AC power using the power adaptor provided with the IP phone. Use of an alternative adaptor may result in serious damage and voids the product warranty. The handset receiver on the IP Phone may retain metallic objects. Care should be taken when using the handset in the vicinity of small metal objects. Avoid placing objects containing water such as vases, cups, cosmetics, and medicines near the phone. Moisture in the IP
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SAFETY CONCERNS Do not install the phone near a heater or naked flames (cigarette lighter, heating apparatus, etc.). It may cause a fire or electric shocks. Do not use flammable solvent or materials near the phone. Do not store them near the phone. It may cause a fire or electric shocks. If the phone makes excessive noise, emits an odour, or smoke, immediately unplug the phone and call your Authorised Samsung Reseller. © SAMSUNG Electronics Co., Ltd. Page V
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SAFETY CONCERNS CAUTION Be careful not to connect the network LAN cable to the PC connection port. If the LAN cable connected to network is connected to the PC connection port, both telephone and PC communications will be disabled. Use a soft dry cloth to clean the phone. Do not use any chemical solvents like wax, benzene, alcohol, thinner, aerosols, lubricant, or detergent. The use of chemicals on the phone may cause fading/discoloring or damage to the parts. Do not place heavy things on the ph
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TABLE OF CONTENTS ABOUT THIS GUIDE Conventions.......................................................................................................................... I SAFETY CONCERNS Symbols .............................................................................................................................. III Warning...............................................................................................................................IV Caution .............................
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TABLE OF CONTENTS Background Screen ........................................................................................................... 13 Executive Status Display................................................................................................... 13 Application Menu Screen................................................................................................... 13 3. Using the Programmable Feature Screen............................................................
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TABLE OF CONTENTS MAKING A CALL 1. Before Making a Call................................................................................................................... 33 Dialling Modes ................................................................................................................... 33 Calling Methods.................................................................................................................34 2. Making an lntercom Call...................................
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TABLE OF CONTENTS ANSWERING A CALL 1. Before Answering a Call............................................................................................................. 53 Call Answering Methods.................................................................................................... 53 2. Answering an Intercom Call ...................................................................................................... 54 Answering a Ringing Intercom Call ..............................
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TABLE OF CONTENTS CONVENIENT FEATURES 1. Call Forwarding............................................................................................................................ 69 Forward All Calls................................................................................................................ 69 Forward Busy..................................................................................................................... 70 Forward No Answer.................................
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TABLE OF CONTENTS 5. Executive/Secretary Hot Line.................................................................................................... 87 Executive Status Display................................................................................................... 87 Call Transfer from Secretary to Executive......................................................................... 88 Executive/Secretary Message...........................................................................
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TABLE OF CONTENTS 3. Phone Book................................................................................................................................ 102 Search By Speed Dial Number Location......................................................................... 102 Search a Telephone Number By Name........................................................................... 103 Search By Telephone Number...................................................................................
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TABLE OF CONTENTS Handset Volume .............................................................................................................. 129 Speaker Volume .............................................................................................................. 129 BGM Volume.................................................................................................................... 130 Page Volume ...............................................................................
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PREPARATION 1. Main Features IP Network The ITP-5012L IP phone provides voice communication through the previously installed data network line, making installation of additional telephone lines unnecessary. Network Large LCD Screen Displays various kinds of information, and you can simply press the related [Select] button next to the feature/menu. This feature provides easy search and selection of menus and features. Application menu Allows you to easily check the phone features(Phonebook, E-Dia
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PREPARATION Pickup You can answer a call at another extension. Automatic Redial/Retry When your call is important but your party is busy on another call you can use automatic redial/retry function. The IP phone redials the called number automatically until your party is free to take your call. Hold You can use the Hold function when you need something Hold or another call is arrives. Use this button to temporally hold the current call until you are ready to resume the call. You can even pickup t
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PREPARATION Do Not Disturb When you do not want to be disturbed, the DND feature can be set to block incoming calls and the phone will not ring. Your calls can be forwarded to another station when you cannot be disturbed. Page If you have an urgent announcement to make, or you wish to locate a colleague, you can page through the speaker of other stations, or through optional external speakers. Executive/Secretary When the Executive/Secretary button is pressed once, the executive and his/her secr
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PREPARATION 2. Checking the Parts in the Package Handset LAN Cable (for PC connection) ITP-5012L Phone Stand User Guide Power Adaptor (The view of power adaptor and power input specification may vary for each country.) - Please contact your Authorised Samsung Reseller if any item above is missing or damaged. NOTE Page 4 © SAMSUNG Electronics Co., Ltd.
