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Title page
Nortel Mobile Communication 3100
Web User Interface User Guide
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Nortel Mobile Communication 3100 Release: 3.1 Publication: NN42030-110 Document status: Standard 04.03 Document release date: November 2009 Copyright © 2009 Nortel Networks All Rights Reserved While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are s
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Contents Contents Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Your Nortel MC 3100 Web UI . . . . . . . . . . . . . . . . . . . . . . . . . . 5 New in this Release . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Other changes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 MC 3100 Web UI overview . . . . . . . .
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Contents Making a call from the History or Search Results screen 21 Recently Made Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 Reviewing a list of Recent Calls . . . . . . . . . . . . . . . . . . . . 21 Searching the corporate directory . . . . . . . . . . . . . . . . . . . . . 21 Searching the corporate directory . . . . . . . . . . . . . . . . . . 22 Adding more devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 Adding more devices .
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Welcome Welcome This section contains the following topics: • “Your Nortel MC 3100 Web UI” on page 5 • “New in this Release” on page 5 • “MC 3100 Web UI overview” on page 6 Your Nortel MC 3100 Web UI Operating in your mobile Web browser, you can use the Mobile Communication Client 3100 Web User Interface (MC 3100 Web UI) to access enterprise telephony features using the Mobile Communication 3100 solution. Note: The MC 3100 Web UI panes you see on your device may differ from the illustrations
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Welcome Revision history November 2009 Standard 04.03. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Technical updates were made. November 2009 Standard 04.02. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. Route Schedule configuration and Do Not Disturb activation were updated. October 2009 Standard 04.01. This document is issued to support Nortel Mobile Communication 3100 Release 3.1. March 2009 Standard 03.02. This docu
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Welcome • Force all calls to voice mail using the Do Not Disturb option. • Communicate using of the following methods: • dial a number • select a contact from corporate search result • Available outbound call modes: • Call-me-First—In this mode, your calls are set up in two stages. First, the system calls you at the location of your choice. After you answer, the system calls the other party • Available telephony features (support varies by network): • call hold and retrieve • call mute • su
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Welcome 8 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009
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Getting started Getting started This section contains the following topics: • “Enterprise requirements” on page 9 • “Hardware requirements” on page 9 • “Licensing” on page 10 Enterprise requirements The Nortel Mobile Communication 3100 Web User Interface (MC 3100 Web UI) requires the following applications at the enterprise site: • Mobile Communication Gateway 3100 • Nortel Communication Server 1000 (CS 1000) Release 5.5 programmed with an account for each user Hardware requirements The MC 310
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Getting started •Nokia • Apple iPhone • Opera Languages English is the only supported language. Licensing Provided that there is sufficient capacity on the system, the first time you log in to the system you receive a license to use the MC 3100 Web UI. You retain this license regardless of your status on the network (logged in or out). Only the system administrator has the authority to revoke your license and make it available for another user. 10 NN42030-110 MC 3100 3.1 Standard 04.03 Novem
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Configuring the MC 3100 Web UI Configuring the MC 3100 Web UI This section describes how to configure the Mobile Communication 3100 Web User Interface (MC 3100 Web UI) and how to add a phone number or device. Note: MCC 3100 Web UI provides enterprise mobility features using the existing web browser on client devices. You are not required to install new client software to use Web UI. The following topics are discussed: • “Accessing the MC 3100 Web UI” on page 11 • “Adding a phone number or de
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Configuring the MC 3100 Web UI Contact your administrator if you enter your ID and password correctly but cannot log on. 4. Optionally, select the This is a shared device/browser check box to automatically log a user off the MC 3100 Web User Interface when a Web session times out or is closed. 12 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009
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Configuring the MC 3100 Web UI 5. Click Sign In. The initial setup page appears with the following message: You have no phone numbers configured yet. Note: The initial setup page appears only after you log on for the first time or if you delete all the phone numbers associated with your MC 3100 Web UI account. 6. For future ease of use, bookmark this URL. Adding a phone number or device After you access the MC 3100 Web UI for the first time, you receive a prompt to add a phone number or de
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Configuring the MC 3100 Web UI Adding a phone number 1. Click Settings to add the initial phone number or device. The Settings pane appears. 14 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009
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Configuring the MC 3100 Web UI 2. Click Add a new device. 3. In the Device Name box, type a unique name for the new phone number or device. 4. In the Number box, type the phone number associated with the device name. Note: The format for the phone number must match the format for your enterprise infrastructure. If you are unsure of the format for your enterprise, contact your administrator. 5. Click Save. 6. Your voicemail service number is assigned a default value by your administrator. If
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Configuring the MC 3100 Web UI Setting up a route schedule You can optionally set up a route schedule so that at specific times you receive calls on a specific phone or device. When call routing is selected, time periods that are not configured in the route schedule automatically receive Do Not Disturb mode. When in Do Not Disturb mode, you cannot place outgoing calls from the MC 3100 Web UI without reconfiguring Advanced Call Routing. Setting up a route schedule 1. From the Settings page,
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Basic functions Basic functions This section contains the following topics: • “Logging on to the Web UI” on page 17 • “Exiting the application” on page 20 • “Making calls” on page 20 • “Recently Made Calls” on page 21 • “Searching the corporate directory” on page 21 • “Adding more devices” on page 24 • “Activating call routing” on page 26 • “Working with voice mail” on page 27 • “Mobile Do Not Disturb mode” on page 28 • “Mid Call features” on page 28 Logging on to the Web UI Complete this proced
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Basic functions In the URL box, type the MC 3100 Web UI URL provided by your administrator. For example, http://mc3100.customerxyz.com:8080/mp 3. Press Enter. The Login page appears. Figure 1: Login page on an iPhone (with keyboard) 18 NN42030-110 MC 3100 3.1 Standard 04.03 November 2009
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Basic functions Figure 2: Login page on an iPhone (with no keyboard) 4. In the ID box, type your SIP ID. 5. In the Password box, type your password. 6. Select the This is a shared device/browser check box to automatically log you off the MC 3100 Web UI when the Web session times out or is closed. Web User Interface User Guide 19
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Basic functions 7. Click Sign In. The home pane appears. Exiting the application 1. Go to the Home panel of the MC 3100 Web UI. 2. Select Menu, Quit. Nortel recommends that you exit from the MC 3100 Web UI before you shut off your device. Making calls After you log on to the MC 3100 Web UI, you can make calls. Making a call 1. On the Home page, check the contents of the Calls go to field. If the Calls go to field specifies Do Not Disturb, see “Mobile Do Not Disturb mode” on page 28. 20 NN42030
