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Grandstream Networks, Inc.
GXP1400/1405 Small-Medium Business IP Phone
Grandstream Networks, Inc. GXP1400/1405 User Manual Page 1 of 1
Firmware version 1.0.1.83 Last Updated: 08/2011
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TABLE OF CONTENTS GXP1400/1405 USER MANUAL WELCOME ................................................................................................................................................................. 3 INSTALLATION......................................................................................................................................................... 4 EQUIPMENT PACKAGING .....................................................................................
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Table 14: Device Configuration – Settings/Basic Settings ............................................................ 20 Table 15: Device Configuration – Settings /Advanced Settings ................................................... 22 Table 16: SIP Account Settings .................................................................................................... 27 GUI INTERFACE EXAMPLES GXP1400/1405 USER MANUAL http://www.grandstream.com/products/gxp_series/general/doc
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Welcome GXP1400/1405 is a next generation small-to-medium business IP phone that features 2 lines with 1 SIP account, a 128x40 graphical LCD, 3 XML programmable context-sensitive soft keys, dual network ports with integrated PoE (GXP1405 only), and 3-way conference. The GXP1400/1405 delivers superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service, automated provisioning for easy deployment, advanced security pr
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Installation EQUIPMENT PACKAGING Table 1: Equipment Packaging GXP1400/1405 Main Case Yes Handset Yes Phone Cord Yes Power Adaptor Yes (GXP1400 only) Ethernet Cable Yes Base Stand Yes Quick Start Guide Yes CONNECTING YOUR PHONE The connectors of the GXP1400/1405 are located on the bottom of the device. Table 2: GXP1400/1405 Connectors PC 10/100Mbps RJ-45 ports for PC (downlink) connection 10/100Mbps RJ-45 port for LAN (uplink) connection, integrated PoE (GXP1405 LA
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Product Overview Table 3: GXP1400/1405 Feature Guide Features GXP1400/1405 LCD Display 128 x 40 pixel Number of Lines 2 Programmable Soft Keys 3 Extension Module N/A Table 4: GXP1400/1405 Key Features in a Glance Features Benefits Open Standards SIP RFC3261, TCP/IP/UDP, RTP, HTTP/HTTPS, ARP/RARP, ICMP, Compatibility DNS (A record, SRV and NAPTR), DHCP (both client and server), PPPoE, TELNET, TFTP, NTP, STUN, SIMPLE, SIP over TLS, 802.1x, TR-069 Superb Audio Quality
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Universal Switching Input: 100-240VAC 50-60 Hz Power Adaptor Output: +5VDC, 800mA, 4.0 W, UL certified Dimension 186mm (W) x 210mm (L) x 81mm (D) Unit weight: 0.7KG Weight Package weight: 1.1KG (GXP1400), 1.0KG (GXP1405) ° ° Temperature 32 -104 F/ 0 - 40 C Humidity 10% - 90% (non-condensing) Compliance FCC Part 15 (CFR 47) Class B EN55022 Class B, EN55024, EN61000-3-2, EN61000-3-3, EN 60950-1 AS/NZS CISPR 22 Class B, AS/NZS CISPR 24, RoHS UL 60950 (power adapter) Table
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language support) Voice mail indicator, downloadable custom ring-tones, call hold, call transfer (attended/blind), call forward, call waiting, caller ID, mute, redial, call log, caller ID display or block, Do-Not-Disturb (DND) and volume control 3-way conference, dial plan prefix, dial-plan support, off-hook auto dial, auto answer and early dial Network and Provisioning Via keypad/LCD, Web browser, or secure (AES encrypted) central configuration file, manual or dynamic host configur
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Using the GXP1400/1405 GETTING FAMILIAR WITH THE LCD GXP1400/1405 has a dynamic and customizable screen. The screen displays differently depending on whether the phone is idle or in use (active screen). Table 7: LCD Display Definition Display Item Definitions Displays the current date and time. It can be synchronized with Internet time DATE AND TIME servers LOGO NAME Displays company logo name. This logo name can be customized via xml screen customization. The maximum size f
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DND Icon: OFF - “Do Not Disturb” disabled ON - “Do Not Disturb” enabled Calls Forwarded Icon: INDICATES calls are forwarded. Please refer to call forwarding procedures MUTE Icon: INDICATES call is on MUTE during the call SRTP Icon: INDICATES SRTP is enabled for the call Table 9: GXP1400/1405 KEYPAD BUTTONS Button Descriptions HOLD Place active call on hold TRANSFER Transfer an active call to another number CONF Press CONF button t
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Dual Lines with SIP Account GXP1400/1405 can support up to two lines “virtually” mapped to a SIP account. In off-hook state, select an idle line and the dial tone will be heard. To make a call, select the line you wish to use. The user can switch lines before dialing any number by pressing the LINE button. Completing Calls There are FIVE ways to complete a call: 1. DIAL: To make a phone call. • Take Handset off hook or press SPEAKER button or press HEADSET button or p
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• Dial the number to Page/Intercom • Press “SEND” button to dial out NOTE: • Dial-tone and dialed number display occurs after the handset is off-hook, or handset button is pressed, or speaker button is pressed, or the line key is selected. After dialing the number, the phone waits 4 seconds (by default; No key Entry Timeout) before sending and initiating the call. Press “#” button to override the 4 second delay. Making Calls using IP Addresses Direct IP Call allows two phon
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ANSWERING PHONE CALLS Receiving Calls 1. Incoming single call: Phone rings with selected ring-tone. The corresponding LINE flashes in red. Answer call by taking Handset off hook or pressing SPEAKER or HEADSET or by pressing the corresponding account LINE button. 2. Incoming multiple calls: When another call comes in while having an active call, the phone will produce a Call Waiting tone (stutter tone). Answer the incoming call by pressing its corresponding LINE button. The curren
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2. Attended Transfer: Press “LINEx” button to make a call and automatically place the ACTIVE LINE on HOLD. Once the call is established, press “TRANSFER” key then the LINE button of the waiting line to transfer the call. Hang up the phone call after the call is transferred. 3. Auto-Attended Transfer: Users could enable Auto-Attended Transfer under Web GUI->Advanced Setting Page. During the first call, press “TRANSFER” hard button and it will bring up another line. The first call will
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If the users decide not to conference after establishing the second call, press EndCall softkey instead of ConfCall softkey/CONF button. It will end the second call and the screen will show the first call is on hold. During the conference, press EndCall softkey or hang up to end the conference NOTE: • The party that starts the conference call has to remain in the conference for its entire duration, you can put the party on mute but it must remain in the conversation. Also, this
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Key Call Features *30 Block Caller ID (for all subsequent calls) Offhook and dial “*30”. *31 Send Caller ID (for all subsequent calls) Offhook and dial “*31”. *67 Block Caller ID (per call) Offhook, dial “*67” and then enter the number to dial out. *82 Send Caller ID (per call) Offhook, dial “*82” and then enter the number to dial out. *70 Disable Call Waiting (per Call) Offhook, dial “*70” and then enter the number to dial out. *71 Enable Call Waiting (per Call) Offhook, dial
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Configuration Guide The GXP1400/1405 can be configured in two ways. Firstly, using the Key Pad Configuration Menu on the phone; secondly, through embedded web-configuration menu. CONFIGURATION VIA KEYPAD To enter the MENU, press the round button. Navigate the menu by using the arrow keys: up/down and left/right. Press the OK softkey to confirm a menu selection. Press left arrow key can exit to the previous menu. The phone automatically exits MENU mode with an incoming call, the phon
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Dutch which are built in the phone. Users could select Automatic for local language based on IP location if available. Also, the phone will download secondary language if available. • Time Settings Users can set the date and time on the phone. Press Menu button to choose the menu item Press ‘←’ or follow the soft keys to return to the main menu Config Press Menu button to display the configuration selections: • SIP To change SIP server settings for SIP account (SIP Proxy, Outbound
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Call History Call History Items Answered Calls Delete All Entries Dialed Calls Missed Calls New Entry Transferred Calls First Name: Forwarded Calls Last Name Clear All Number: Back Acct: MENU Confirm Add: Phone Book Cancel & Return: New Entry Search Configuration Download Phonebook XML Delete All Entries Select Filter Back Filter Value Back LDAP Directory Call History Do Not Disturb View Directory Download Directory Enable DND Status Sea
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CONFIGURATION VIA WEB BROWSER The GXP1400/1405 embedded Web server responds to HTTP/HTTPS GET/POST requests. Embedded HTML pages allow a user to configure the IP phone through a Web browser such as Microsoft’s IE, Mozilla Firefox and Google Chrome. Access the Web Configuration Menu To access the phone’s Web Configuration Menu 1 • Connect the computer to the same network as the phone • Make sure the phone is turned on and shows its IP address • Start a Web browser on your comput
