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Avaya one-X™ Deskphone Edition
for 9630/9630G IP Telephone
User Guide
16-300700
Issue 3
May 2007
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Contents Contents Notices ..................................................................................................... 5 Introduction to the 9630/9630G IP Telephone ...................................... 7 Overview .................................................................................................................. 7 Scrolling and Navigation ........................................................................................... 8 Telephone Stand ........................
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Contents Conference Calls ................................................................................... 17 Setting up a conference call ................................................................................... 18 Adding a person on hold to a conference call ........................................................ 18 Putting a conference call on hold ........................................................................... 18 Muting a person on a conference call ...............
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Contents 4 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide
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Notices Notices © 2007 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Note: Using a cell, mobile, or GSM phone, or a two-way radio in close proximity to an Avaya IP Phone might cause interference. For full legal page info
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6 Avaya one-X™ Deskphone Edition for 9630/9630G IP Telephone User Guide
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Introduction to the 9630/9630G IP Telephone Introduction to the 9630/9630G IP Telephone Your telephone provides many features, including a Phone screen for viewing and managing your calls, a Call Log, a Contacts list, an integrated WML browser, a menu of options and settings, and access to your voicemail. The "G" designation in 9630G means this telephone model has a built-in Gigabit Ethernet adapter which speeds data transmission. A telephone with the "G" designation is otherwise identical to it
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Scrolling and Navigation Name Description Message Waiting An illuminated red light in the upper-right corner of your phone Indicator indicates you have voicemail messages waiting. If Visual Alerting is enabled, this light flashes when you receive an incoming call. Missed Call The icon on the Call Log button is illuminated when you have missed Indicator calls. The top line shows the Missed Call icon and the number of calls missed. Prompt Line View the prompt line to see when you can use the right
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Avaya Menu for the highlighted line. The OK button is a shortcut for the default action. For example, when you select an entry in your Contacts list, pressing OK places a call to that person. You can also select a line without scrolling by pressing the corresponding line button. Telephone Stand Your telephone can be placed in two positions, a lower position and an upright position. You can adjust the display screen to different angles. To move the display screen, gently pull from the top of the
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Options & Settings • Screen & Sound Options • Advanced Options Call Settings includes choices for automatically displaying the Phone screen when you get an incoming call or when you place a call, turning call timers on or off, controlling how Redial works, turning Visual Alerting on or off, and more. Application Settings includes choices for personalizing button labels, turning call logging on or off and including bridged calls in your call log. Screen & Sound Options includes choices for adju
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Avaya Menu Setting redial options You can set Redial to dial the last number you dialed or to display a list of the last numbers you dialed. 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Call Settings. 5. Press Select or OK. 6. Select Redial. 7. Press Change or OK or the Right/Left Arrows to toggle between One Number and List. 8. Press Save. Configuring call timers You can set your call settings to display the duration of calls. You can t
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Options & Settings Turning button click sounds on and off 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Button Clicks. 7. Press Change or OK to turn sounds on or off. 8. Press Save. Turning error tones on or off Your telephone beeps if you make a mistake or take an action that is not allowed. If you do not want to hear error beeps, set your error tone to Off. 1. Press Avaya Menu. 2.
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Avaya Menu Changing the language 1. Press Avaya Menu. 2. Select Options & Settings or Phone Settings. 3. Press Select or OK. 4. Select Screen & Sound Options. 5. Press Select or OK. 6. Select Language.... 7. Select a display language. 8. Press Select or OK. 9. Press Yes to confirm the selected language. Editing button labels You can change the labels that are displayed for your extensions, features, and abbreviated dial or speed dial buttons. For example, you can change the label for your exte
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Accessing the Features menu Features menu The Features menu gives you access to advanced telephony features, such as Directory, Call Forwarding, Speed Dial, and Abbreviated Dial buttons. Directory allows you to dial other users on your system by name. You can use Send All Calls and Call Forward to have your incoming calls sent to other numbers. EC500 allows you to answer your incoming calls from your desk phone or another phone. Forwarding features are also listed in the Forward menu. The partic
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Sending an incoming call directly to voicemail Go to Phone Screen on Ringing option enabled, you must press Phone to choose a line or view call options. Answer an incoming call in one of the following ways: • If you are not on another call, lift the handset, or • press the line button next to the incoming call, or • press Speaker to answer using the speakerphone, or • press Headset to answer using the headset. • If you are on another call, from the Phone screen, scroll to the line with the i
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Redialing a number Redialing a number 1. From the Phone screen, press Redial. Note: The last number will be redialed or you will see a list of the most recent numbers that you have dialed, from which you can select one to redial. 2. Press Call. Note: See Setting Redial Options for information on redial settings. Calling a person from the Contacts list 1. Press Contacts. 2. Select the person or number you want to call. 3. Press Call or OK. Calling a person from the call log 1. Press Call
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Forwarding Calls Forwarding Calls You can forward your incoming calls to another number or to voicemail. If call forwarding is turned on, a Forwarding icon appears on the top line of your display screen. When the Forward button light is on, one or more of the forwarding features are active. You can choose from a number of forwarding features, including Send All Calls and Call Forward. Listed below are examples of the most commonly used forwarding features. The forwarding features available on
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Setting up a conference call Conference Calls You can use conference calls to speak with up to five people in different locations on the same call. Additional conferencing options may be available through Expanded Meet-Me Conferencing. Contact your system administrator for more information about this feature. Setting up a conference call 1. From the Phone screen, select your active call. 2. Press Conf. 3. Dial the telephone number, or call the person from the Contacts list, or call the person
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Bridged Calls Dropping a person from a conference call This feature is not available on all systems. If you do not see Drop when you choose a person, you cannot drop that person. 1. From the Phone screen, select your active call. 2. Press More then Details. 3. Select the person you want to drop. 4. Press Drop. Bridged Calls Your phone may show one or more bridged lines on the display screen in addition to your own lines. A bridged line typically belongs to someone else, but bridging allows you
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Viewing Contacts details Viewing Contacts details 1. Press Contacts. 2. Select the contact you want to view. 3. Press Details to see all information available for that contact. Adding a new contact You can add up to three numbers for a contact. 1. Press Contacts. 2. Press New. 3. Enter the name using the dialpad. a. Press the number key that corresponds to the letter or number you want to enter until the letter or number is displayed. b. Pause before entering the next character if the characte
