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© 2006 Avaya Inc. All Rights Reserved. Notice While reasonable efforts were made to ensure that the information in this document was complete and accurate at the time of printing, Avaya Inc. can assume no liability for any errors. Changes and corrections to the information in this document may be incorporated in future releases. Documentation Disclaimer Avaya Inc. is not responsible for any modifications, additions, or deletions to the original published version of this documentation unl
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Table Of Contents The Telephone............................................................................................................................1 About this Guide.......................................................................................................................................1 Overview ..................................................................................................................................................1 Call Appearance Buttons....
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4601 and 5601 User Guide 1. Message Lamp: This lamp is used as follows; On (Continuous): There are new messages in your voicemail mailbox, or in another mailbox for which you have been configured to receive "Message Waiting Indication". 2. Call Appearance Buttons: Two Call Appearance Buttons provide call appearance for both incoming and outgoing calls. 3. Hold: Places a call on hold; retrieves a held call. 4. Call Handling Buttons: Transfer: See Transfer. Conference: See
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Call Handling Answering a Call When a call arrives at your phone, you hear a ringing tone and the LED next to the call appearance button flashes. If your phone rings for any longer than a specified period (15 seconds in default), any re- direction feature that you have activated, such as voicemail or call forwarding, will come into effect. The default ringing cadences are: Internal calls - single ring cadence External calls - double ring cadence. To answer an incoming call:
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4601 and 5601 User Guide Conference The Conference feature allows you to conference other parties (including yourself) into a call. Note The number of parties allowed in a conference is controlled by your phone system. To add another party to a call: 1. Press Conference. 2. Dial the number of the person you want to add to the call. Wait for an answer. 3. To add the person to the call, press Conference again. If the called party does not answer or does not want to join the con
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Call Handling Making a Call You can make calls from the phone using one of two methods. To make a call manually: Lift the handset and when you hear dial tone, key the required number. or Select a free call appearance button (LED out) and key the required number. Lift the handset to listen to the progress of the call (answered, busy or no answer). Note If you are calling an external number, be sure to include the required code (for example, 9) to access an outside line. T
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4601 and 5601 User Guide Transfer The Transfer feature allows you to transfer a call from your telephone to another extension or outside number. To transfer the current call to another extension: 1. While on a call, press Transfer. 2. When you hear a dial tone, dial the number to which the call is to be transferred. 3. Do one of the following: To transfer the call without announcing it, press Transfer again. The transfer is complete. or To announce the call before transferri
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System Features Introduction As well as specific features, you can access a number of system features by dialling short codes. These instructions are for the system's default configuration. They assume that you are using the default feature codes (see Default Feature Codes). It also assumes that you have full access to all features and the public phone network. Consult your system administrator for details of short codes that may have been changed. Other System Features, that would no
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4601 and 5601 User Guide Call Forwarding Your calls can be forwarded to another extension or an external number when: You are away from your desk (on no answer). or Your extension is busy (on all Call Appearance keys). or You are away from the office (e.g. when you are on holiday). The following options are available for call forwarding: To set the number to which your calls are forwarded, dial *07*201#, forwarding to 201 in this example. To switch Forward Unconditional
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System Features Do Not Disturb You may choose to receive no calls at all or only those from particular callers on your exceptions list: To switch Do Not Disturb on (with or without exceptions), dial *08. To switch it off, dial *09. To add a number to the exception list, dial *10*N#. To delete a number from the exception list, dial *11*N#. Note Your callers, other than your exceptions, either hear busy tone or are re-directed to your voicemail. Making Calls To make in
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4601 and 5601 User Guide Voicemail You can enable voicemail to allow callers to leave messages when you are out of the office, away from your desk or engaged on another phone call. Voicemail messages can be retrieved internally or externally via any phone. Your voicemail may be set up to deliver your messages by calling you whenever you hang up: this feature is known as Voicemail Ringback. Note Not all systems support voicemail or have voicemail installed. The following options ar
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System Features Default Feature Codes The following are the normal default feature codes available to all users. Your system administrator may add additional codes for other features and for speed dials. The N where shown, should be replaced by the appropriate number. For example, with *07*N#, replace N with the extension to which you want your calls forwarded when you have forwarding switched on. *00 Cancel All Forwarding *32*N# Call Pick Up Extension *01 Forward Unconditional On *33
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Index forwarding ............................................................8, 11 A about this guide..........................................................1 H hold ............................................................................4 B hunt group................................................................11 buttons .......................................................................1 I C internal calls ...............................................................
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4601 and 5601 User Guide Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others. Intell
