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IP Office
Installation Manual
40DHB0002USCL – Issue 9 (28th October 2003)
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Page 2 - Contents Contents Introduction .................................................................................................................................................5 General .........................................................................................................................................................................5 Scope of Manual ..................................................................................................................
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Contents - Page 3 IP400 Office Systems .............................................................................................................................................28 Integral Module Kits ................................................................................................................................................29 Trunk Module Kits.................................................................................................................................
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Page 4 - Contents IP Office Operation in EU ................................................................................................................................................................62 IP Office Operation in New Zealand ............................................................................................................................................62 IP Office Operation in USA .....................................................................................
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Introduction General - Page 5 Introduction General This manual covers the installation of your Avaya IP401/403/406/412 Office equipped with software release Level 1.0+ through to 2.0+. It is intended for use by installers and maintainers who have successfully completed the appropriate IP Office training courses. Ensure that you have read and understood this manual before beginning installation. For installation instructions for the Avaya IP Office - Small Office Edition, refer to the
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Page 6 - General IP401 Compact Office Platform General The IP401 Compact Office system platform is supplied in two variants: IP401 Compact Office 2 supports: Two digital and two analog telephones A BRI ISDN port (2 trunks) An four port auto-negotiating 10/100 BaseT LAN hub The IP401 Compact Office 2 can be expanded to an IP401 Compact Office 4 (see page 45). IP401 Compact Office 4 supports: Four digital and four analog telephones Two BRI ISDN ports (4 trunks) An eight port
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IP401 Compact Office Platform IP401 Compact Office - Front View - Page 7 IP401 Compact Office - Front View DT Ports 1-4 Phone Ports 1 -4 Unit Status LED Green LEDs - Terminal connected (POTS) Red = Alive but not initiated Yellow LEDs – Status of ISDN/WAN links Green = Running OK LAN Ports 1-8 Solid Green LED - LAN OK Cascade Switch Flashing Green - LAN OK and active LAN Port 4 (for Port 4) Yellow LED on – 100Mbps operation (Cascade Port) Yellow LED 0ff - 10Mbps operation Note: The IP
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Page 8 - IP401 Compact Office - Rear View IP401 Compact Office Platform IP401 Compact Office - Rear View WAN Port BRI Ports DC Power I/P Socket USB Interface Socket Vents BRI 1 WAN DC I/P - C + DTE USB EXT AUDIO O/P BRI 2 24V DC 2A External O/P Socket DTE Port Slot for VME Card Audio I/P Socket Notes: 1. The IP401 Compact Office 4 is shown above; the WAN port is optional. 2. On an IP401 Compact Office 2, the WAN port is optional and BRI 1 is not fitted. (See pages
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IP401 Compact Office Platform IP401 Compact Office - Rear View - Page 9 Typical Configuration Scenario: A customer requiring a voice and data solution for a warehousing facility remote from a regional office. Three administrators and two pickers staff the warehouse. This configuration provides support for four Avaya 2000 series digital telephones, one for each of the administrators, leaving a spare port for future growth. Up to four analog telephones (POTS), two of which support a DECT w
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Page 10 - General IP403 Office Platform IP403 Office Platform General The IP403 Office base unit supports up to eight digital and two analog telephones. This can be expanded, by use of 3 additional extension modules, to a max. of 100 extensions. Two variants are available and are equipped as follows: • DT ports - support Avaya 2000 series telephones. • DS ports - support Avaya 6400, 2420 series and/or Avaya 4400 series telephones. Both ports can be set for either µ-Law or A-Law PCM enco
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IP403 Office Platform IP403 Office - Front View - Page 11 IP403 Office - Front View Yellow LEDs Unit Status LED Green LED LEDs 1-3 = Expansion Ports 1-3 status Red = Alive but not initiated Solid Green LED - LAN OK LEDs 4-7 = ISDN 1-4 status Green = Running OK Flashing Green - LAN OK and active LED 8 = WAN status Yellow LED On - 100Mbps operation 0ff - 10Mbps operation Yellow LED Port 8 Green LEDs (Cascade port) LAN Collision Terminal connected Cascade Switch Analog Telephone P
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Page 12 - IP403 Office - Rear View IP403 Office Platform IP403 Office - Rear View USB Interface Socket DTE Port WAN Port Expansion Ports 1-3 Audio I/P Socket DC Power I/P Socket EXPANSION DC I/P WAN DTE 1 2 3 - C + EXT O/P AUDIO 24V DC 2A Slot B Slot A External O/P Socket Slot A is normally blank, but can Slot B can contain either an ANALOG contain an ANALOG Trunk Module or BRI or PRI Trunk Module ANALOG TRUNK BRI PRI 1 2 3
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IP403 Office Platform IP403 Office - Rear View - Page 13 Typical Configuration Scenario: A customer with sophisticated telephony requirements, needing 30 exchange lines and 80 Display Terminals. This configuration provides support for 98 Avaya 20 series digital telephones (18 spare for growth) and a single Primary Rate ISDN connection. If growth beyond 18 users or additional line capacity were anticipated, the IP406 Office would be considered more appropriate. Typically, a business of t
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Page 14 - General IP406 Office Platform IP406 Office Platform General The IP406 Office base unit supports up to 180 extensions by using up to 6 Expansion modules. Connection to trunks is via any two of the following integral interface modules as follows:- - Single PRI E1/PRI E1-R2 (30 trunks) or - Single PRI T1 (23B+1D or 24B trunks - USA only) or - Quad BRI (8 trunks) or - Analog 4 (loop start). See page 40 for installation and page 28 for country specific variants. An eight por
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IP406 Office Platform IP406 Office - Front View - Page 15 IP406 Office - Front View Expansion Ports 1 ISDN Ports 1 Green LED Yellow LED Port 8 Solid Green LED - LAN OK On - 100Mbps operation Green Status LEDs Green Status LEDs (Cascade Port) 0ff - 10Mbps operation Flashing Green - LAN OK and active WAN Port Yellow LED Green Status LED LAN Collision LAN Ports 1-8 Unit Status Red = Alive but not initiated Cascade Switch for Port 8 Green = Running OK Port connections • LAN Ports T
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Page 16 - IP406 Office - Rear View IP406 Office Platform IP406 Office - Rear View DTE Port WAN Port DC Power I/P Socket Expansion Ports 1-6 EXPANSION DC I/P DTE WAN 1 2 3 4 5 6 - C + EXT O/P AUDIO 24V DC 2A Slot B Slot A External O/P Socket Audio I/P Socket Slots A and B can contain any combination of ANALOG or BRI or PRI Trunk Modules (Slot B must be used first) ANALOG TRUNK BRI PRI 1 2 3 4 1
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IP406 Office Platform IP406 Office - Rear View - Page 17 Typical Configurations Scenario 1: A business requiring 60 analog Telephones and 8 Basic Rate ISDN lines (16 channels). The IP406 Office BRI 16 with two IP400 Office Phone 30 modules provides the required line and extension capacity. Through the use of PhoneManager Lite the functionality provided by the Analog Telephones is greatly enhanced. Expansion capability for an additional 4 Modules allows the system to be expanded to a full
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Page 18 - General IP412 Office Platform IP412 Office Platform General The IP412 Office base unit supports up to 360 extensions by using up to12 Expansion modules. Connection to trunks is via a combination of any of the following integral interface modules :- - Single or Dual PRI E1/PRIE1-R2 (30 or 60 trunks respectively) - Single or Dual PRI T1 (24 or 48 trunks respectively - USA only) - Quad BRI (8 trunks) - Analog 4 (4 loop start trunks) See page 40 for installation and page 28
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IP412 Office Platform IP412 Office - Front View - Page 19 IP412 Office - Front View Expansion Ports 1-12 WAN Port LAN Ports 1-2 Green Status LEDS Green Status LED Unit Status LED Red = Alive but not initiated Trunk Ports 1-8 Green Status LEDS Green = Running OK Port connections • LAN Ports: The segmented dual independent auto-negotiating 10/100 BaseT Ethernet ports are used for PC and server connectivity. They can also be used to connect to the optional IP400 WAN3 Expansion Modul
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Page 20 - IP412 Office - Rear View IP412 Office Platform IP412 Office - Rear View DC Power I/P Socket DTE Port WAN Port Expansion Ports 1-12 EXPANSION 2 4 6 8 10 12 DC I/P - C + DTE WAN EXT O/P AUDIO 24V DC 1 3 5 7 9 11 2A Slot A Slot B External O/P Socket Audio I/P Socket Slots A and B can contain any combination of ANALOG or BRI or PRI Trunk Modules Slot B must be used first