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® ™
3Com VCX V7111
VoIP Gateway
Installation Guide
System Release 4.8
http://www.3com.com
Part Number 900-0391-01 Rev AB
Published December 2006
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3Com Corporation, 350 Campus Drive, Marlborough MA 01752-3064 Copyright © 2003 - 2006, 3Com Corporation. All rights reserved. No part of this documentation may be reproduced in any form or by any means or used to make any derivative work (such as translation, transformation, or adaptation) without written permission from 3Com Corporation. 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Co
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CONTENTS ABOUT THIS GUIDE 7 How to Use This Guide 8 Conventions 9 Documentation Comments 9 Notices 9 WEEE EU Directive 9 Abbreviations and Terminology 10 CHAPTER 1: QUICK START 11 CHAPTER 2: INSTALLING THE V7111 13 Installing the V7111 13 Unpacking 13 Package Contents 14 19-inch Rack Installation Package 14 Mounting the V7111 14 Cabling the V7111 16 Installing the V7111 24-PORT 18 Unpacking 19 Package Contents 19 Mounting the V7111 24-PORT 19 Cabling the V7111 24-PORT 21
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Basic Control Protocol Parameters 32 Configuring Basic MGCP Parameters 32 Configuring Basic H.323 Parameters 34 Configuring Basic SIP Parameters 36 Example of Connecting Two xxx Devices 38 CHAPTER 4: CHANGING THE V7111 USERNAME AND PASSWORD 39 CHAPTER 5: RESTORING AND BACKING UP THE V7111 CONFIGURATION 41 CHAPTER 6: MONITORING THE V7111 43 Monitoring the V7111 Front Panel LEDs 43 Monitoring the V7111 Channels 44 CHAPTER 7: UPGRADING THE V7111 47 Software Upgrade Wizard 47 Updat
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FCC Statement 69 OBTAINING SUPPORT FOR YOUR 3COM PRODUCT 71 Customer Support 71 3Com VCX V7111 Analog Gateway Installation Guide 5
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6 3Com VCX V7111 Analog Gateway Installation Guide
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ABOUT THIS GUIDE This guide describes the installation of the V7111 VoIP media gateways. The model numbers that this manual supports are: VCX V7111 VoIP Gateway 2 FXS (3CRVG71115-07) VCX V7111 VoIP Gateway 4 FXS (3CRVG71110-07) VCX V7111 VoIP Gateway 8 FXS (3CRVG71111-07) VCX V7111 VoIP Gateway 24 FXS (3CRVG71112-07) VCX V7111 VoIP Gateway 4 FXO (3CRVG71113-07) VCX V7111 VoIP Gateway 8 FXO (3CRVG71114-07) VCX V7111 VoIP Gateway 2 FXS, 2FXO (3CRVG71116-07) VCX V7111 Vo
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How to Use This Guide This book covers these topics: Chapter 1: Quick Start Chapter 2: Installing the V7111 Chapter 3: Configuring the V7111 Chapter 4: Changing the V7111 Username and Password Chapter 5: Restoring and Backing Up the V7111 Configuration Chapter 6: Monitoring the V7111 Chapter 7: Upgrading the V7111 Chapter 8: Regulatory Information 8 3Com VCX V7111 Analog Gateway Installation Guide
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Conventions Table 1 lists conventions that are used throughout this guide. Table 1 Notice Icons Icon Notice Type Description Information note Information that describes important features or instructions. Caution Information that alerts you to potential loss of data or potential damage to an application, device, system, or network. Information that alerts you to potential personal injury Warning or death. Documentation Comments Your suggestions are important to us because
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Abbreviations and Terminology Each abbreviation, unless widely used, is spelled out in full when first used. Only industry- standard terms are used throughout this manual. Hexadecimal notation is indicated by 0x preceding the number. Where "network" appears in this manual, it means LAN, WAN, etc. accessed via the gateway's Ethernet interface. FXO (Foreign Exchange Office) is the interface replacing the analog telephone and connects to a Public Switched Telephone Network (PSTN) line fro
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CHAPTER 1: QUICK START This guide provides you with information on how to install the V7111 for the first time. Prior knowledge of IP networks is preferred. Refer to the configuration procedures, outlined in Figure 1, for information on how to install, initialize, configure the device and make calls. For detailed information on how to fully configure the gateway, refer to the VCX V7111 VoIP Gateway User Manual. Figure 1 Required Steps to Install the V7111 Unpack the V7111 Mount the
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12 3Com VCX V7111 Analog Gateway Installation Guide
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CHAPTER 2: INSTALLING THE V7111 This section provides information on the installation procedure for the V7111 (see Installing the V7111) and the V7111 24-PORT. For information on configuring the gateway, see Chapter 3: Configuring the V7111. WARNING: The V7111 is supplied as a sealed unit and must only be installed and serviced by qualified service personnel. Units providing power sockets with three pins must be connected by service personnel to a socket-outlet with a protective ea
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5 Notify 3Com or your local supplier of any damage or discrepancies. 6 Retain any diskettes or CDs. Package Contents Ensure that in addition to the V7111, the package contains: AC power cable. Small plastic bag containing four anti-slide bumpers for desktop installation. 19-inch Rack Installation Package Additional option is available for installing the V7111 in a 19-inch rack. The 19-inch rack installation package contains a single shelf (shown in Figure 2) and eight shelf-to-device
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Figure 3 View of the V7111 Base 2 3 1 Table 2 View of the V7111 Base Item # Functionality 1 Square slot used to attach anti-slide bumpers (for desktop mounting) 2 Oval notch used to attach the V7111 to a wall 3 Screw opening used to attach the V7111 to a 19-inch shelf rack Mounting the V7111 on a Desktop Attach the four (supplied) anti-slide bumpers to the base of the V7111 (see item #1 in Figure 3) and place it on the desktop in the position you require. Mounting the V7111 on a W
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Installing the V7111 in a 19-inch Rack The V7111 is installed in a standard 19-inch rack by placing it on a shelf preinstalled in the rack. The 19-inch rack shelf is not supplied in the standard package kit, but can be ordered separately. For ordering and pricing, please contact your network distributor. Figure 4 V7111 Rack Mount 1 2 Table 3 V7111 Rack Mount Item # Functionality 1 Standard rack holes used to attach the shelf to the rack 2 Eight shelf-to-device screws To install th
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Figure 5 V7111 Rear Panel Connectors 1 2 3 4 5 6 4 5 Table 4 V7111 Rear Panel Component Descriptions Item # Label Component Description 1 100-240~0.3A max. AC power supply socket 2 Ethernet 10/100 Base-TX Uplink port 3 RS-232 RS-232 status port (requires a DB-9 to PS/2 adaptor) 4 FXS or FXO A label that distinguishes between FXS & FXO devices 5 -- 2, 4 or 8 FXS / FXO ports 6 Reset Reset button Table 5 V7111 Cables and Cabling Procedure Cable Cabling Procedure Connect the
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Figure 6 RJ-45 Ethernet Connector Pinouts RJ-45 Connector and Pinout 1 2 3 4 5 6 7 8 1 - Tx+ 4, 5, 7, 8 2 - Tx- not 3 - Rx+ connected 6 - Rx- Figure 7 Phone Connector Pinouts RJ-11 Connector and Pinout 1 2 3 4 1 - Not connected 2 - Tip 3 - Ring 4 - Not connected Figure 8 PS/2 Pinouts PS/2 Female Connector and Pinout 2 (TD) - Transmit Data (GND) - Ground for Voltage 3 (RD) - Receive Data 6 Figure 9 PS/2 to DB-9 Adaptor Pinouts Installing the V7111 24-PORT To install th
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When you have completed the above relevant sections you are then ready to start configuring the gateway (see Chapter 3: Configuring the V7111). Unpacking To unpack the V7111 24-PORT, follow these 6 steps: 1 Open the carton and remove packing materials. 2 Remove the V7111 24-PORT gateway from the carton. 3 Check that there is no equipment damage. 4 Check, retain and process any documents. 5 Notify 3Com or your local supplier of any damage or discrepancies. 6 Retain any diskettes or CDs
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CAUTION: Rack Mount Safety Instructions (UL) When installing the chassis in a rack, be sure to implement the following Safety instructions recommended by Underwriters Laboratories: • Elevated Operating Ambient - If installed in a closed or multi-unit rack assembly, the operating ambient temperature of the rack environment may be greater than room ambient. Therefore, consideration should be given to installing the equipment in an environment compatible with the maximum ambient temper