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™
Savi Office WO100
Wireless Headset System
™
with Optional HL10 Lifter
User Guide
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Welcome Congratulations on purchasing your new Plantronics product. This guide contains instructions for setting up and using your Savi Office WO100 (WO1 Base and WH100/WH110 Headset) Wireless Headset System. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. . Refer to the CD for Animated Set Up instructions. Plantronics Savi User Guide
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Contents 1 Package Contents and Features ...........................4 Toggling On/Off Over-the-Air Subscription .................. 16 1.1 Savi Base ................................................................. 4 Setting the Range ........................................................ 16 1.2 Savi Headset ............................................................ 5 Ending Subscription .................................................... 16 Placing the Headset in Sleep Mode ...............
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1 Package Contents and Features 1.1 Savi WO1 Base CD includes: ® TM • PerSono Suite Software • Animated Setup Guide • Complete User Guide Base Power Supply Telephone Interface Cable Base USB Cable Savi WO1 Base Features Desk Phone Talk Button PC Talk Button Indicator Light Indicator Light Desk Phone Speaking Volume Configuration Desk Phone Subscription Charging USB Port Switch Listening Button and Indicator Volume Indicator Light Telephone Interface Light Power Cable Jack Jack Hand
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1.2 Savi WH100/WH110 Headset Headband Headset with Pre-Installed Earloop and Ear Tab Charge Cradle Foam Ear Cushions Extra Ear Tab Savi WH100/WH110 Headset Features Earloop Indicator Light Ear Tab Call Control Button (also controls volume, mute and switching functions) Microphone Plantronics Savi User Guide 5
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1.3 HL10 Lifter (Optional) Handset Lifter Arm Ringer Microphone Jack (remove cover) Power Cord Height Switch Accessory Jack HL10 Lifter Additional HL10 Lifter Parts (If Required) Ringer Microphone Extender For Nortel i2004 Arm phones only Plantronics Savi User Guide 6
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2 Base Set Up 2.1 Attaching Charge Cradle to Base 2.3 Connecting Power Supply to Base 1 Connect the headset charge cradle to the base. Push 1 Connect the base power supply into the power jack on firmly on the cradle until the cradle snaps in to place. the base. 2 Connect the power supply to outlet. 2.2 Connecting Base to Desk Phone 1 Connect the telephone interface cable to the telephone interface cable jack on the base. 2.4 Positioning Base 2 Disconnect the handset coil cord from the desk
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3 Headset Set Up 6 the ear tab has been designed to maximize stability of 3.1 Fitting Headset the headset. It can be rotated on the headset to optimize The headset comes with a pre-installed earloop and ear tab. An its fit and comfort in the ear. If desired, the ear tab can optional headband is also provided. be removed by pulling tab from the headset. 1 t o install the headband, rotate the pre-installed earloop so the earloop and headset are aligned with one another as shown. Gently unsn
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4 Configure and t est Call 7 If the dial tone still does not sound clear, adjust the 4.1 Checking Configuration Configuration Switch until the dial tone sounds the best. 1 If your desk phone has a volume control set it to mid- NOte Multiple settings might work with your phone; however, range. only one is the optimal position. 2 On the base, ensure the Configuration Switch is set to 8 Press the call control button on the headset to complete “A” and the Desk Phone Speaking Volume and Desk c
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5 Lifter Set Up (Optional) 7 Gently place the lifter on the desk phone in the pre- 5.1 Installing Lifter determined position. 8 Press firmly to adhere. Handset Lifter Power Cord 1 Firmly press the handset lifter power cord into the handset lifter jack. 2 While wearing your headset, slide the handset lifter arm 5.2 If You Do Not Hear a Dial t one under the handset until the lifter base touches the side of the phone. 1 If you do not hear a dial tone, raise the lifter height switch to the n
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1 2 Ringer Microphone 5.3 Additional Parts (If Required) extender Arm Stabilizers Use ringer microphone only when the telephone speaker is not located directly under the handset. 1 Remove cover from ringer microphone jack on back of lifter. 2 Connect ringer microphone plug. Use extender arm when the handset lifter needs additional 3 Place ringer microphone over phone speaker. Remove stability lifting and returning handset to cradle. adhesive tape and attach. 1 Slide extender arm onto lifte
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6 PC Set Up 6.1 Installing USB Cable 6.3 Making a t est Call with PC 1 ensure the PerSono Suite software is running on your PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running. 2 With your headset on, press the PC talk button on the base. 3 Dial the number using your softphone application. 4 Adjust listening and speaking volume over the PC as follows: ® For Windows XP Systems- 1 Connect the USB cable to the USB port on the
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7 Using Your Savi Office Wireless Headset System IMPORt ANt It is highly recommended that you install the PerSono Suite software. Though your Savi Office system will operate without the software it will limit the system’s full capabilities. Call Control Button Powering Up Headset Indicator Light If the headset battery is charged the headset is automatically on. The headset does not have an on/off button. Placing, Answering, and ending Calls with Desk Phone Phones with Handset Lifter or El
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Placing, Answering, and ending Calls with PC With PerSono Suite Software* Without PerSono Suite Software To place a call 1. Dial number from the supported 1. Short press call control button on headset** or softphone application*** short press base PC talk button 2. Dial number from softphone application To answer a call 1. Short press call control button on headset or 1. Short press call control button on headset** or short press base PC talk button short press base PC tal
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Muting the Headset Conferencing In Up to three Additional Headsets You can mute/unmute the headset the following ways: While on a call you can subscribe up to three additional headsets Headset Base PerSono Suite to your base for conferencing. As you add headsets to the base Software* an additional headset icon will appear in the PerSono Suite software screen with a number from 1 to 3 indicating the number Press the volume Short press (less than Click the green of additional headset subsc
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Setting Default Line to Desk Phone or PC Placing the Headset in Sleep Mode The Savi Office system ships with the desk phone as the default If you won’t be using the headset for a long duration and the outbound line. This means any call initiated from the headset headset will not be in the charge cradle, you can put the headset with the call control button will open desk phone audio. You can in sleep mode by pressing the call control button for three change your default outbound line from the
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t alk time Headset Indicator Light The Savi WO100 Office system will provide up to 9 hours of talk Headset Status Headset Indicator Light time. Talk time will be reduced when operating in wideband mode and/or if the headset is used consistently at a far distance from the base. Headset charging Off Desk Phone and PC t alk Buttons Headset fully charged Off “Rules to Live By” Headset in-use Flashes green Button (Indicator Light) State If Button Is Pressed Subscribing Solid green Off Solid green
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8 PerSono Suite Software It is highly recommended that you install the PerSono Suite examples software. Though your Savi Office system will operate without All devices idle the software running it will limit the system’s capabilities. PerSono Suite software allows you to do the following with your Savi Office system: • Answer/end calls from the PC remotely with the headset (requires use of supported softphone) • Mute/mix audio paths between the headset/desk phone/PC via a clickable interacti
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When you are listening to multimedia through a supported media 3 Launch your media player on your PC and start playing player on your PC, and there are no calls that are active or on- multimedia. hold, a music note will replace the PC icon. Active multimedia, desk phone idle 4 Click on the red desk phone icon to bring the desk phone off hold and your multimedia will now be mixed If PerSono Suite software is configured to manage your with your desk phone audio. multimedia automatically when
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Softphone Support For a list softphones supported by PerSono Suite refer to www. plantronics.com/SoftphoneCompatibility PerSono Suite software supports all the softphones on the list with no additional ™ steps by the user except Skype . To allow Skype to be a supported softphone in PerSono Suite please follow these steps: 1 ensure PerSono Suite software is running on your PC. You will see a headset icon in the lower right portion of the PC tray bar when PerSono Suite software is running. 4
