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™
Savi Go
Wireless headset system
WG100/B
User Guide
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Welcome Congratulations on purchasing your new Plantronics product. This user guide contains instructions for setting up and using your Savi Go WG100/B (BUA-200 USB adapter + WH100/B headset) wireless headset system. Please refer to the separate safety instructions for important product safety information prior to installation or use of the product. Plantronics Savi User Guide
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Contents 1 Package contents and features ...................................4 5 Using your headset with your Bluetooth mobile phone ............................................................11 1.1 USB adapter ............................................................ 4 Pairing your headset to your Bluetooth 1.2 Headset ................................................................... 4 mobile phone ............................................................... 11 2 Set-up ...........
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1 Package contents and features 1.1 Savi Go USB adapter, charger and CD USB adapter Base power supply Charger base USB charging cable CD includes: ® • PerSono Suite Software • Complete User Guide 1.2 Savi Go WH100/B headset Headband Headset with pre-installed ear loop Foam ear cushions Extra ear tab Plantronics Savi User Guide 4
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Savi Go USB adapter features Pairing button Indicator light Savi Go WH100/B headset features Ear loop Indicator light Ear tab Call control button (also controls power, volume and mute functions) Microphone Plantronics Savi User Guide 5
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2 Set-up 2.1 Connecting USB adapter to PC 2.2 Connecting power supply to charger base 1 Insert the USB adapter into the USB port on the PC. The indicator light on the adapter will be solid red to indicate the 1 Connect the base power supply into the power jack on USB adapter is powered on. the charger base. 2 Connect the power supply to the outlet. The power indicator light will be solid green. ImPortant notE For best performance, it is recommended that Windows is updated with Service Pac
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6 the ear tab has been designed to maximise stability of 2.3 Fitting headset the headset. It can be rotated on the headset to optimise The headset comes with a pre-installed ear loop and ear tab. An its fit and comfort in the ear. If desired, the ear tab can be optional headband is also provided. removed by pulling the tab from the headset. 1 t o install the headband, rotate the pre-installed ear loop so the ear loop and headset are aligned with one another as shown. Gently unsnap the ear
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3 t est call 3.1 making a test call 1 Power the headset on by pressing the call control button in for four seconds. The headset indicator light will remain solid blue for two seconds to confirm that the headset is powered on. notE The USB adapter indicator light will remain solid blue when the headset is powered on and paired to the headset. The indicator light will remain solid red when the headset is powered on but not paired to the headset. 2 With your headset on, press the call cont
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4 System information muting a headset call To mute a call, press and hold the call control button down (in the volume down position) for two seconds. You will hear a low-high tone pair indicating the mute is activated. To unmute a call, push and hold the call control button down (in Volume down button the volume down position) for two seconds. You will hear a high- low tone pair indicating the mute is deactivated. USB adapter indicator light USB adapter status Indicator light Headset in talk
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out of range warning Pairing headset to USB adapter If you are on a call, you will hear the audio degrade as you move The headset and USB adapter are supplied paired to each other. out of range. However, if you wish to use a replacement headset with your existing USB adapter, the units can be paired to each other by the If you stay out of range, active calls will be suspended. Calls will following method: be re-established when you walk back into range. 1 Ensure your replacement headset is
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® 5 Using your headset with your Bluetooth mobile phone notE The headset will stay in pairing mode for three minutes. Pairing your headset to your Bluetooth mobile phone 4 Use the commands on your phone to locate the headset. For most phones select Settings>t ools>Connections> 1 t urn on your mobile phone and enable Bluetooth. For Bluetooth>Search>Savi Go WH100. See your phone’s user most phones, select Settings>t ools>Connections> guide for more information. Bluetooth>on. See your pho
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6 PerSono Suite software It is highly recommended that you install the PerSono Suite 3 the “manage aPI access Control” screen will pop software. Though your Savi Go system will operate without the up stating that “another program is trying to access software running, it will limit the system’s capabilities. Skype”. the name of the program will appear as “PerSonoSuite.exe” with the publisher “Plantronics, PerSono Suite software allows you to do the following with your Inc.” You must select “
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Settings screen – headset and USB adapter The Settings screen allows you to customise the adapter and headset to your preference. The Savi Go system is supplied with the default settings and can be changed as described in the Settings column below. notE Some parameters may appear as greyed out. PerSono Suite automatically greys out parameters that do not apply to a particular Plantronics device. Settings – headset Feature Settings Default Mute tone On/off On Ring tone – PC Sound 1/sound 2/so
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PC panel screen Support screen • Choose whether you want PerSono Suite software to launch The support screen provides on-line access to this printable User when you log in to Windows. Guide, frequently asked questions, details on how to contact Plantronics, and software upgrade information. The version of • See a list of supported softphones running on your PC. software and firmware currently running on your system is also • See which Plantronics device is attached to your PC and shown her
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7 t roubleshooting and common questions t roubleshooting — UC application usage My headset doesn’t work with Make sure your headset is charged. my UC application. Make sure your headset is on and connected. Press the call control button on your headset. Fine-tune the listening volume with the call control button. If the volume is still too low, adjust the listening volume on the PC using your UC application. The sound is distorted or I hear Reduce speaking volume on the PC using your UC applica
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t roubleshooting — mobile phone usage My headset does not Ensure that the headset is fully charged. work with my phone. Make sure the headset is paired with the Bluetooth phone you are trying to use. See “Pairing your headset to your Bluetooth mobile phone” on page 11. My phone did not locate the Turn both your phone and headset off and on and then repeat the pairing process on page 11. headset. I could not enter my PIN code. Turn both your phone and headset off and on and then repeat the pairi
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Plantronics, Inc. 345 Encinal Street Santa Cruz, CA 95060 United States www.plantronics.com For product support, contact us at www.plantronics.com/support. © 2009 Plantronics, Inc. All rights reserved. Plantronics, the logo design, PerSono, Savi and Sound Innovation are trademarks or registered trademarks of Plantronics, Inc. Microsoft, Windows and Vista are trademarks or registered trademarks of Microsoft Corporation. Skype is a trademark of Skype Limited or other related Skype companies. T
