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Image quality problems
Symptom Solution
Missing or light color Refer to the cleaning procedure “Cleaning for light
stripes on prints. stripes: printhead.”
Ink streaks or oil on front, Do not print on both sides of the media. Ink may be
back or edges of print. offset onto the internal paper path.
Refer to “Identifying a cleaning procedure” for a complete
list of cleaning procedures.
Transparency print Use Tektronix premium transparency media. Use the
quality
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Image quality problems (cont'd.) Symptom Solution Image prints in n PC users: Be sure to use a driver that supports color black-and-white instead PostScript. If you are running Windows, use the of color. Tektronix-supplied driver that was shipped with the printer’s software. Refer to the Phaser 340 Drivers and Utilities Printing Reference for information on drivers. n Excel users: Be sure to check the Print using color option in the print dialog box. n Macintosh
