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HP 3100 Fax series
User Guide
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HP 3100 Fax series User Guide
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Copyright information © 2008 Copyright Hewlett-Packard Development Company, L.P. Hewlett-Packard Company notices The information contained in this document is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such produ
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Contents 1 Get started Find other resources for the product .........................................................................................5 Understand the HP Fax parts.....................................................................................................5 Front view.............................................................................................................................6 Back view.........................................................................
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3Fax Send a fax................................................................................................................................22 Send a fax manually from a phone.....................................................................................22 Send a fax using monitor dialing........................................................................................24 Send a fax from memory.........................................................................................
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Contents 5 Configure and manage Manage the HP Fax..................................................................................................................44 Use reports...............................................................................................................................44 Print fax confirmation reports..............................................................................................44 Print fax error reports...........................................
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Obtain HP telephone support...................................................................................................77 Before you call....................................................................................................................77 Support process.................................................................................................................78 HP support by phone.......................................................................................
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1 Get started This guide provides details about how to use the HP Fax and to resolve problems. • Find other resources for the product • Understand the HP Fax parts • Load full-size paper • Load originals • Change HP Fax settings • Send a basic fax • Set the answer mode • Set up faxing for the HP Fax Find other resources for the product You can obtain product information and further troubleshooting resources that are not included in this guide from the following resources: Resource Description L
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Chapter 1 Front view 1 Document feeder tray 2 Control panel display 3 Paper guides 4 Control panel 5 Print cartridge door 6 Input tray 7 Tray extender 8 Paper-width guide 9 Document catcher 10 Document catcher extender 11 Handset Back view 6 Get started
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1 Power connection 2 Fax ports (1-LINE and 2-EXT) 3 Rear door 4 Rear door access tab Control panel buttons and lights The following diagram and related table provide a quick reference to the control panel features. Label Icon Name and Description 1 Speed Dial: Selects a speed dial number 2 Lighter / Darker: Lightens or darkens black-and-white faxes being sent 3 Fax Resolution: Adjusts the resolution for black-and-white faxes being sent 4 Attention light: When blinking, the attention light indica
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Chapter 1 (continued) Label Icon Name and Description 7 Left arrow: Decrease values on the display 8 OK: Selects a menu or a setting on the display 9 Right arrow: Increases values on the display 10 Setup: Presents the Setup Menu for generating reports and changing fax and other maintenance settings 11 Reports: Opens the menu of reports you can print 12 Cancel: Stops a job, exits a menu, or exits settings 13 START COPY Black: Starts a black-and-white copy 14 START COPY Color: Starts a color copy
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To load full-size paper 1. Slide the paper-width guide to its outermost position. 2. Flip the tray extender up toward you. NOTE: When you use legal-size paper, leave the tray extender closed. 3. Tap a stack of paper on a flat surface to align the edges, and then check the paper for the following: • Make sure it is free of rips, dust, wrinkles, and curled or bent edges. • Make sure all the paper in the stack is the same size and type. Load full-size paper 9
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Chapter 1 4. Insert the stack of paper into the input tray with the short edge forward and the print side down. Slide the stack of paper forward until it stops. TIP: If you are using letterhead, insert the top of the page first with the print side down. For more help on loading full-size paper and letterhead, refer to the diagram engraved in the base of the input tray. 5. Slide the paper-width guide inward until it stops at the edge of the paper. Do not overload the input tray; make sure the sta
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2. Slide the width guides inward until they stop at the left and right edges of the media. Change HP Fax settings You can change the HP Fax settings from the control panel: To change settings from the control panel 1. At the control panel, press the menu button for the function you are using (for example, Copy Menu). 2. To reach the option that you want to change, use one of the following methods: • Press a control-panel button, and then use the left or right arrow keys to adjust the value. • Se
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Chapter 1 To send a basic fax from the control panel 1. Load your originals. For additional information, see Load originals. 2. Enter the fax number by using the keypad, press Speed Dial or a one-touch speed dial button to select a speed dial, or press Redial/Pause to redial the last number dialed. TIP: To add a pause in the fax number you are entering, press Redial/Pause, or press the Symbols (*) button repeatedly, until a dash (-) appears on the display. 3. Press START FAX Black. If the HP Fax
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Set up faxing (parallel phone systems) Before you begin setting up the HP Fax for faxing, determine which kind of phone system your country/region uses. The instructions for fax setup differ depending on whether you have a serial- or parallel-type phone system. • If you do not see your country/region listed in the table below, you probably have a serial-type phone system. In a serial-type phone system, the connector type on your shared telephone equipment (modems, phones, and answering machines)
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Chapter 1 Serial-type fax setup For information on setting up the HP Fax for faxing using a serial-type phone system, see the Fax Configuration Web site for your country/region. Austria www.hp.com/at/faxconfig Germany www.hp.com/de/faxconfig Switzerland (French) www.hp.com/ch/fr/faxconfig Switzerland (German) www.hp.com/ch/de/faxconfig United Kingdom www.hp.com/uk/faxconfig Finland www.hp.fi/faxconfig Denmark www.hp.dk/faxconfig Sweden www.hp.se/faxconfig Norway www.hp.no/faxconfig Netherlands w
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2 Use the HP Fax • Control panel menus • Use control panel menus • Control-panel message types • Text and symbols • Set up speed-dial entries • Select print media Control panel menus Setup Menu 1. Print Report 4. Advanced Fax Setup 1. Fax Confirmation 1. Distinctive Ring ❑ ❑ 2. Image on Fax Send Report 2. Busy Redial ❑ ❑ 3. Fax Error Report 3. No Answer Redial ❑ ❑ 4. Self-Test Report 4. Automatic Reduction ❑ ❑ 5. Last Transaction 5. Backup Fax Reception ❑ ❑ 6. Fax Log 6. Error Correction Mode ❑
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Chapter 2 (continued) Fax Menu Copy Menu ❑ Lighter/Darker ❑ Copy Quality ❑ Enhancements ❑ How to Fax ❑ Copy Paper Size ❑ Set New Defaults ❑ Set New Defaults Use control panel menus The following sections provide a quick reference to top-level menus that appear on the control-panel display. To display a menu, press the menu button for the function you want to use. • Fax menu: Menu options include: ◦ Modifying resolution ◦ Lightening/darkening ◦ Sending delayed faxes ◦ Setting up new defaults • Co