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5500 Explorer Drive
Mississauga, Ontario L4W 5C7
www.pitneybowes.ca
K700 Digital Postage Meter
For Service or Supplies
PB Form SV61503 Rev. A 6/05
© 2005 Pitney Bowes Inc.
All Rights Reserved
Printed in the USA or Canada
Printed on recyclable paper
*SV61503REVA*
User Guide
Canada English Version
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SV61503 Rev. A ©2005 Pitney Bowes Inc. All rights reserved. This book may not be reproduced in whole or in part in any fashion or stored in a retrieval system of any type or transmitted by any means, electronically or mechanically, without the express, written permission of Pitney Bowes. We have made every reasonable effort to ensure the accuracy and usefulness of this manual; however, we cannot assume responsibility for errors or omissions or liability for the misuse or misapplication of
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Declaration of Conformity According to FCC Rules Part 2 , Paragraph 2.1077 This device, K700 digital postage meter, complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Responsible party: Pitney Bowes, 1 Elmcroft Rd., Stamford, CT 06926-0700, (800) 522-0020. NOTE: This equipment
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wiring and telephone network must comply with the applicable FCC Part 68 rules and requirements adopted by the ACTA. A compliant telephone cord and modular plug is provided with this product. It is designed to be connected to a compatible modular jack that is also compliant. See installation instructions for details. The ringer equivalence number (REN) is used to determine the number of devices that may be connected to a telephone line. Excessive RENs on a telephone line may result in the
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to the telephone line, ensure the installation of this mailing machine does not disable the alarm equipment. If you have questions about what will disable alarm equipment, consult your telephone company or a qualified installer. Servicing This equipment is not intended to be serviceable. Please refer to the warranty information if problems occur. Failed units will be returned to the Pitney Bowes U.S. Service Center. For reference purposes, the Pitney Bowes U.S. Service Center contact addres
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Pitney Bowes Contact List If You Need Assistance • Product Name: K700 Digital Postage Meter • Model Number: K700 • For support, go to: www.pitneybowes.ca • To order Pitney Bowes supplies and accessories, call 1-800-672-6937 and follow the telephone prompts, or go to: www.pitneybowes.ca and click on Online Store. • All other inquiries can be done by calling 1-800-672-6937 and following the telephone prompts. There are prompts for: - Questions on your postage funds on your account (also k
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vi vi SV61503 Rev. A
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Table of Contents 1 • Introduction About the Pitney Bowes Small Office Series™ ....................... 1-1 About Your Digital Postage Meter ........................................... 1-1 About Downloads to Your Postage Meter ............................... 1-2 Postal Requirements ............................................................... 1-3 Other Sources of Information - Quick Reference Guide ......... 1-4 Specifications ....................................................................
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Table of Contents 5 • Adding Postage Postage and Your Postage Meter ........................................... 5-1 Checking the Funds (Postage) in Your Postage Meter ........... 5-1 Printing a Funds (Postage) Report ......................................... 5-1 Connecting Your Postage Meter to Analog Phone Line .......... 5-2 Checking Your Account Balance in the Postage By Phone® System .................................................................................... 5-3 Adding Postage to Y
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Table of Contents 7 • Ink Maintenance Low Ink Warnings ................................................................... 7-1 Replacing the Ink Cartridge .................................................... 7-1 Printing Test Pattern ................................................................ 7-3 Cleaning Printer Nozzles ........................................................ 7-4 Replacing the Print Head ........................................................ 7-4 Replacing the Ink Tray ..
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Table of Contents 11 • Supplies and Options Supplies and Accessories ......................................................11-1 Options ...................................................................................11-1 Appendix A When is Text Entry Used? ....................................................... A-1 How is Text Entry Done? ......................................................... A-1 Account Names .................................................................A-1 Special Cha
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Section 1 Introduction About the Pitney Bowes Small Office Series™ Pitney Bowes Small Office Series™ is a line of unique mailing solu- tions for small businesses and those with home offices. The line has products for all volumes and types of postage usage from less than $30/month in postage to $300/month and more as well as products developed specifically for people shipping mostly packages. Pitney Bowes is dedicated to helping small businesses manage their mail- ing needs while avoiding ti
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1 • Introduction About Downloads to Your Postage Meter Your postage meter uses the Pitney Bowes IntelliLink® postage me- ter system, which allows you to download information directly into your machine. The IntelliLink® postage meter system technology gives you the ability to: Add postage funds conveniently via internal modem You can add funds to your postage meter electronically via the Pitney Bowes Data Centre (requires analog phone line). Download Postal Rate Updates The latest postal rate
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1 • Introduction Postal Requirements Your postage meter is issued under the oversight of the Canada Post Corporation (CPC) and you must follow some basic requirements. • Mail must have the correct date and postage amount in the me- ter stamp (indicia). • Metered mail must bear the postal code of the address where the postage meter is located and mail processed. • If you move the postage meter to another postal code location, you must update postal code. You can do this by calling Pitney Bow
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1 • Introduction Other Sources of Information - Quick Reference Guide Don't like reading manuals? Try the Quick Reference Guide located in the front pull-out tray. It has condensed versions of many of the topics covered in this book. Specifications Equipment Size of Base Model: 8.4” (213 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Size of Base Model with Optional Weighing Platform: 9.1” (231 mm) H x 13.8” (351 mm) L x 10.4” (264 mm) D Weight: 7.9 lbs. (3.6 kg.) without scale, 8.7 lbs. (4.0 k
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1 • Introduction Meter Settings Maximum Imprint: $99.99 ® Reset Type: Postage-By-Phone meter payment system Material (see figure below) Minimum Size: 5" x 3.5" (127 mm x 89 mm) Minimum Thickness: 0.007" (0.18 mm) Maximum Thickness: 5/16" (8.0 mm) IMPORTANT: For best results, always make sure your material conforms to our published specifications. SV61503 Rev. A 1-5
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1 • Introduction Important Safety Notes Follow the normal safety precautions for all office equipment. • Use only Pitney Bowes approved supplies, in particular aerosol dusters. Improper storage and use of aerosol dusters or flam- mable aerosol dusters can cause an explosive-like condition that could result in personal injury and/or property damage. Never use aerosol dusters labeled flammable and always read instruc- tions and safety precautions on the duster label. • To obtain Pitney Bowes s
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1 • Introduction Important Safety Notes (continued) • DO NOT route the power cord over sharp edges or trap it be- tween pieces of furniture. Make sure there is no strain on the power cord. • To reduce the risk of fire or electrical shock, DO NOT attempt to remove covers or disassemble the control panel or its base. The cabinet encloses hazardous parts. If you should drop or other- wise damage the unit, call Pitney Bowes. • Keep fingers, long hair, jewelry and loose clothing away from moving
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1 • Introduction Important Telephone Safety Instructions The digital postage meter connects directly to analog telephone lines. For your protection, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to per- sons. These safety precautions include: CAUTION: To reduce the risk of fire, use only 26 AWG telecommunication line cord that was sup- plied with the digital postage meter. • Never install telephone wiring during a lightning storm. • D