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Avaya 1110 IP Deskphone
User Guide
Avaya Communication Server 1000
Document Status: Standard
Document Version: 07.01
Part Code: NN43110-101
Date: October 2010
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© 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or deletio
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Revision history Revision history October 2010 Standard 07.01. This document is up-issued to support Unistim 5.0 and Avaya Communication Server 1000 Release 7.5. June 2010 Standard 06.01. This document is up-issued to support Communication Server 1000 Release 7.0. October 2009 Standard 05.01. Because of the similarity between Communication Server 1000 Release 6.0 for UNIStim 4.0 features and Release 5.5 features, UNIStim 4.0 Release 6.0 documentation is also used for Release 5.5. June 2009
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Revision history March 2007 Standard 01.01. This document is issued to support Communication Server 1000 Release 4.5. This is the first publication of this document. 4
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Contents Contents About the Avaya 1110 IP Deskphone . . . . . . . . . . . . . . . . . 11 Basic features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11 Telephone controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13 Telephone display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 License Notification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Call features and Flexible Feature Codes . . . .
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Contents Ring type... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39 Call timer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Live Dial Pad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Caller ID display order . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Normal mode indication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42 Local tools . . . . . . . . . .
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Contents Answering a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 While on an active call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59 Using Timed Reminder Recall . . . . . . . . . . . . . . . . . . . . . . . . 60 Using Call Park . . . . . . . . . . . . . . . . . . .
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Contents Additional phone features . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Secure Communication . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Using Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87 Logging in to Virtual Office . . . . . . . . . . . . . . . . . . . . . . . . 89 Using Virtual Office on your Remote telephone . . . . . . . . 90 Using Virtual Office on your Office telephone . . . . . . . . . 93 Logging out of Vir
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Contents Third party terms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117 Third Party Terms for UNIStim sw releases 4.1 thru 5.0 (Jan 2010 - Nov 2010) . . . . . . . . . . . . . . . . . . . . 117 GNU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118 OpenSSL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Zlib . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128 Curl . . . . .
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Contents 10
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About the Avaya 1110 IP Deskphone About the Avaya 1110 IP Deskphone The Avaya 1110 IP Deskphone brings voice and data to the desktop by connecting directly to a Local Area Network (LAN) through an Ethernet connection. Basic features Your Avaya 1110 IP Deskphone supports the following: • four context-sensitive soft keys providing access to a maximum of 10 features For information about context-sensitive soft keys, see Avaya Features and Services Fundamentals (NN43001-106). Context-sensitive
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About the Avaya 1110 IP Deskphone • automatic network configuration • hearing aid compatibility Note: Wideband audio is not supported on the Avaya 1110 IP Deskphone. Note: Some features are not available on all telephones. Consult your system administrator to verify which features are available for your use. Figure 1 shows the controls of your Avaya 1110 IP Deskphone. Figure 1: Avaya 1110 IP Deskphone 12
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About the Avaya 1110 IP Deskphone Telephone controls Table 1: Telephone controls Note: In some geographic regions, the Avaya 1110 IP Deskphone is offered with key caps that have English text labels. Text in parentheses indicates labels appearing on the key caps, for example, (Services). Fwd Context-sensitive soft keys are located below the LCD display area. The LCD label above each context-sensitive soft key changes based on the call state or active feature. When a triangle appears befor
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About the Avaya 1110 IP Deskphone Press the Enter key, at the center of the Navigation key cluster, to confirm menu selections. In many cases, you can use the Enter key instead of the Select context-sensitive soft key. Use the Line (DN) key to access the single line and activate on-hook dialing. No status (Line) icon or LED is provided. Press the Hold key to put an active call on hold. Press the Hold key again to return to the caller on hold. (Hold) Use the Expand key to access external
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About the Avaya 1110 IP Deskphone When your Avaya 1110 IP Deskphone firmware is being updated, the blue Feature Status Lamp flashes. Note: To find out if additional features are supported, contact your administrator. Press the Services key once to access the following server-based options: (Services) • Telephone Options: — Volume adjustment... — Contrast adjustment — Language... — Date/Time... — Local Dialpad Tone — Set Info — Diagnostics — Ring type... — Call timer — Live Dial Pad — Calle
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About the Avaya 1110 IP Deskphone • Virtual Office Login and Virtual Office Logout (if Virtual Office is configured) • Test Local Mode and Resume Local Mode (if Media Gateway 1000B is configured) Note: Press the Services key to exit from any menu or menu item. Press the Services key twice to access the following telephone-based (local) options: (Services) • 1. Preferences • 2. Local Diagnostics (Services) • 3. Network Configuration •4. Lock Menu Note 1: Access to these local options can be
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About the Avaya 1110 IP Deskphone Telephone display Table 1 shows the LCD screen of your Avaya 1110 IP Deskphone. Figure 2: Avaya 1110 IP Deskphone LCD screen The LCD screen on your Avaya 1110 IP Deskphone consists of two basic display areas: • The upper display area is for information such as caller number, caller name, feature prompt string, user-entered digits, date and time (or call timer, if provisioned in the Telephone Options menu), and telephone information. • The lower display area
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About the Avaya 1110 IP Deskphone Call features and Flexible Feature Codes Some features are not available on all IP Deskphones. Call features and Flexible Feature Codes (FFCs) must be assigned to your IP Deskphone and supported by system software. Contact your system administrator to configure these features and codes on your IP Deskphone. Use table “Flexible Feature Codes (FFC)” on page 107 to record the FFCs that your system administrator assigns to your phone. Audio and text message bro
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About the Avaya 1110 IP Deskphone Security features The following security features are available on your Avaya 1110 IP Deskphone: • Using Encrypted Calling • Connect the components Using Encrypted Calling Your Avaya 1110 IP Deskphone supports secure communication using SRTP media encryption. If the feature is enabled, a security icon (q) is displayed on the screen when your call is secured using SRTP media encryption. Contact your system administrator to find out if this feature is availab
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About the Avaya 1110 IP Deskphone 2. Press the Up/Down navigation keys to scroll up or down, and highlight Password Admin. 3. Press the Enter key. 4. Use the dialpad to enter your password at the prompt. 5. Press the Up/Down navigation keys to scroll up or down, and highlight New Password. 6. Press the Enter key. 7. Use the dialpad to enter the new password. 8. Press the Enter key to accept the new password. If you are locked out of your Avaya 1110 IP Deskphone, or if you forget your S
