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Model 28321
InfoLink Phone
Accessory Handset
User’s Guide
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2 Important Instructions & Information Equipment Approval Information Your telephone equipment is approved for connection to the Public Switched Telephone Network and is in compliance with parts 15 and 68, FCC Rules and Regulations and the Technical Requirements for Telephone Terminal Equipment published by ACTA. 1 Notification to the Local Telephone Company On the bottom of this equipment is a label indicating, among other information, the US number and Ringer Equivalence Number (REN) for th
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3 Important Instructions & Information The telephone company may make changes in its communications facilities, equipment, operations or procedures where such action is required in the operation of its business and not inconsistent with FCC Rules and Regulations. If these changes are expected to affect the use or performance of your telephone equipment, the telephone company must give you adequate notice, in writing, to allow you to maintain uninterrupted service. Interference Information T
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Important Instructions & Information FCC RF Radiation Exposure Statement This equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 centimeters between the radiator and your body. This transmitter must not be co-located or operated in conjunction with any other antenna or transmitter.” For body worn operation, this phone has been tested and meets the FCC RF exposure
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Table of Contents EquipmEnt ApprovAl informAtion .......2 firmwArE updAtEs ........................... 13 intErfErEncE informAtion ...................3 cHAnging tHE bAttEry ..................... 14 HEAring Aid compAtibility (HAc) .......3 bAttEry sAfEty prEcAutions ............ 14 licEnsing ...........................................3 troublEsHooting guidE ................... 15 fcc rf rAdiAtion ExposurE ..............4 telePhone solutions .................. 15 informAtion for dEct product ...
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Introduction This User Guide provides you with all the information you need to get the most from your phone. You must first set up your phone before you CAUTION: When using can use it. This doesn’t take long and is easy to telephone equipment, there are basic safety do. Just follow the simple instructions on the instructions that next few pages. should always be Need help? followed. Refer to the If trouble is experienced with this equipment, IMPORTANT SAFETY for repair or warranty
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Installation Important Installation Guidelines • Avoid sources of noise and heat, such as WARNING: Do not place your phone in motors, fluorescent lighting, microwave the bathroom or other ovens, heating appliances and direct humid areas. sunlight. • Avoid areas of excessive dust, moisture and Handset Range The range between the low temperature. base and handset will • Avoid other cordless telephones. vary greatly depending • Never install telephone wiring during a on the location
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8 Installation Battery Performance Installing the Handset Battery When batteries are fully charged the handset 1. Locate batteries and battery door which are displays an icon of a full packaged together inside a plastic bag and battery. To keep your are separate from the handsets. batteries in the best condition, leave the 2. Locate the battery compartment on the handset off the charge back of the handsets. cradle for a few hours at a time (after the initial 16 hour charge). Battery
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9 Handset Setup 6. Place the handsets in the charge cradles. The blue CHARGE indicator turns on, verifying the batteries are charging. Allow handset to charge for 1 hours prior to first use. If you do not properly charge the handset, battery performance is compromised. Handset Registration For accessory handsets (without Base unit), an auto-registration mechanism is available so the unregistered accessory handset can be automatically registered without the need of entering a PIN code.
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10 Handset Setup 4. Press to enter the menu and start the handset registration. Wait Base searching 1”is displayed. If the handset has located the base, it may display (depending on EEPROM settings), the base identification number (RFPI). 5. Handset Registered is displayed and the NOTE: Your handset will handset goes back to idle. automatically display the 6. The DECT indicator light on the Base stops RSS synchronization icon flashing when a handset has successfully for a few second
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11 Operating Your Phone you can bypass the Wizard at this time and return later. 3. Programmed content windows will start auto scrolling and handset is ready for use. For more information on the RSS setup refer to: Programming Your Phone > RSS Settings in the 28320 User's Guide. Keypad Lock NO NOTE TE: : Y You can mak ou can make 911 e 911 You can lock the keypad to prevent accidental emer emergency calls, while gency calls, while the k the keypad is lock eypad is locked. ed. dialling w
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12 Operating Your Phone Advanced Intercom Features Using Intercom with External Phone Calls During a telephone call, you may use the intercom function to; place the call on hold and page another handset to have an off line private (two-way) intercom conversation, have a three-way conversation between the external caller and the handsets, or transfer the external telephone call to another handset. Two-Way Calling 1. During a regular telephone call, press and your call is put on hold. En
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13 Operating Your Phone Transfering a Call You can transfer a call to another handset. 1. During a regular telephone call, press and your call is put on hold. Enter the handset number you want to join on the call (1-5). 2. When the other handset answers inform them they have a call, then press . The call is then transferred. If the other handset does not answer or you decide not to transfer the call, press to cancel and resume the call. 3. Press to end the call. Firmware Updates You
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1 Other Information Changing the Battery CAUTION: To reduce the risk of fire or personal injury, use only the Thomson Inc. approved model GP AAAHC 1.2V 0mAh, rechargeable Nickel-metal Hydride AAA batteries, which are compatible with this unit. 1. Make sure handset is OFF (not in TALK mode) before you replace battery. 2. Remove the battery compartment door. 3. Remove the batteries from the handset. 4. Insert the new batteries. 5. Put the battery compartment door back on. 6. Place handse
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1 Other Information Troubleshooting Guide Telephone Solutions No dial tone • Check and repeat installation steps: Ensure the base power cord is connected to a working electrical outlet Ensure the telephone line cord is connected to the base and the wall jack. • Connect another phone to the same jack; if there is still no dial tone, the problem might be your wiring or local service. • The handset may be out of range of the base. Move closer to the base. • Ensure the batteries are installed c
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1 Other Information Unit beeps • Clean charging contacts on cordless handset. • See solutions for “No dial tone”. • Replace the battery. Memory Dialing doesn’t work • Did you program correctly? • Did you follow proper dialing sequence? Handset displays "SEARCHING" or "NOT REGISTERED" and cannot link up with the base when the TALK/CALL BACK button is pressed. • Handset may be out of range of the base. Move closer to the base. • Make sure the power adaptor is properly installed. • Disconnect th
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1 Other Information No Caller ID • In order to receive Caller ID information, you must subscribe to the standard name/number Caller ID service from your local telephone company. Battery Solutions If you experience any of the following problems, even after fully recharging the battery, you may need to replace the battery pack: • Short talk time • Poor sound quality • CHARGE/IN USE indicator on the base fails to illuminate. • Limited range General Product Care To keep your unit working and loo
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18 Warranty Information Warranty Assistance If trouble is experienced with this equipment, for warranty information, please contact customer service at 1-800-8-0329. If the equipment is causing harm to the telephone network, the telephone company may require that you disconnect the equipment until the problem is resolved. Any unauthorized repairs, changes or modifications not expressly approved by Thomson Inc. could void the user’s authority to operate this product. For instructions on ho
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19 Warranty Information Limited Warranty What your warranty covers: • Defects in materials or workmanship. For how long after your purchase: • One year, from date of purchase. (The warranty period for rental units begins with the first rental or 45 days from date of shipment to the rental firm, whichever comes first.) What we will do: • Provide you with a new or, at our option, a refurbished unit. The exchange unit is under warranty for the remainder of the original product’s warranty period.
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20 Warranty Information Limitation of Warranty: • THE WARRANTY STATED ABOVE IS THE ONLY WARRANTY APPLICABLE TO THIS PRODUCT. ALL OTHER WARRANTIES, ExPRESS OR IMPLIED (INCLUDING ALL IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE) ARE HEREBY DISCLAIMED. NO VERBAL OR WRITTEN INFORMATION GIVEN BY THOMSON INC., ITS AGENTS, OR EMPLOYEES SHALL CREATE A GUARANTY OR IN ANY WAY INCREASE THE SCOPE OF THIS WARRANTY. • REPAIR OR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS
