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Avaya Video Communications Systems
User Guide
Avaya 1050, Avaya 1040, Avaya 1030
Issue 1
June 2010
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© 2010 Avaya Inc. All Rights Reserved. Notices While reasonable efforts have been made to ensure that the information in this document is complete and accurate at the time of printing, Avaya assumes no liability for any errors. Avaya reserves the right to make changes and corrections to the information in this document without the obligation to notify any person or organization of such changes. Documentation disclaimer Avaya shall not be responsible for any modifications, additions, or dele
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Shrinkwrap License (SR). Customer may install and use the Software in accordance with the terms and conditions of the applicable license agreements, such as "shrinkwrap" or "clickthrough" license accompanying or applicable to the Software ("Shrinkwrap License"). (see "Third Party Components" for more information). Copyright Except where expressly stated otherwise, no use should be made of materials on this site, the Documentation(s) and Product(s) provided by Avaya. All content on this site,
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Using Avaya Video Communications Systems This guide explains how to use the following Avaya video communications systems to place and manage calls: • Avaya 1050 • Avaya 1040 • Avaya 1030 For information about using Avaya 1010/1020, refer to the Avaya 1010/1020 User Guide. For information about how to install an Avaya video communications system, refer to the installation guide for your Avaya system model. Related documentation is available from the documentation CD included with the product
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System Components Before using your Avaya video communications system, familiarize yourself with its components. Camera Near end participants and objects in a video conference call are located in the same room as your Avaya video communications system. Far end participants and objects are in a remote location. The camera captures near end video to send to far end participants in a call. One or more cameras may be connected to the system, depending on the system model and its capabilities.
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Microphone An Avaya system includes a device with one or more microphones for audio input during a call. Depending on the model and optional peripherals purchased, the system may have one or more of the following devices. Avaya Video Conference Avaya Video Camera Avaya Video MicPod Phone 1000 100 1000 The Avaya Video Conference Phone 1000 high definition audio conferencing speakerphone is fully integrated with Avaya video communications systems and doubles as the microphone for a video syste
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Codec The Avaya codec compresses outgoing video and audio content and data, transmits this information to the far end of a call, and decompresses incoming information. You should not need to interact with the codec once it has been properly installed in your environment. Third Party Display A third party display connected to the Avaya codec enables you to access the user interface and view video images during a video call. A second display may be connected to the Avaya codec if the system s
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Remote Control The Avaya remote control provides wireless control of all Avaya video communications system functions and enables you to navigate the user interface, place and receive calls, and control cameras connected to the system. 8 Avaya Video Communications Systems User Guide
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Navigating the User Interface When your Avaya system is idle, a screen saver appears on the display, or the screen is black. An incoming call or pressing any button on the remote control automatically invokes the system. Note: Administrators can configure Avaya systems for use in telepresence rooms in which a conference administrator controls calls from a control panel or where users interact with the system using a connected phone. If telepresence is enabled on your Avaya system, only an a
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Icon Condition Video Indicates the number of video calls in progress. Each orange circle that appears to the right of the video icon represents a video call in progress. Voice Indicates the number of voice calls in progress. Each orange circle that appears to the right of the voice icon represents a voice call in progress. Indicates that the communication subsystem is initializing. If this icon reappears after the system has booted, a problem has occurred. Reboot the system. Indicates that t
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Icon Condition System This yellow indicator warns you when the system temperature is Overheating above normal operating temperature. The codec adjusts fan speed automatically to cool itself. This red indicator warns that the system is overheated and approaching the maximum allowed operating temperature and will automatically reboot after reaching it. Warning: Temperatures that require the codec to reboot can permanently damage codec components. Ensure the room that houses the codec is prop
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The System Menu To access the System Menu from the main screen, press the button on the remote control. From the System Menu you can do the following: • View selected configuration and status information about your Avaya system in the System Information pages. Use the and buttons on the remote control to navigate the pages. • Access User Preferences from which you can do the following: - Change the appearance of the user interface, including the language, background image or color, screen
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Controlling Cameras Become familiar with how to control a camera connected to your system before placing a video call. The System Information page identifies the type of camera connected to the system. If the camera type is pan, tilt, and zoom, you can control the camera with the remote control. To prevent far end users from controlling your near end camera during a call, contact your administrator. Controlling a Near End Camera To adjust the near end camera when the system is idle, select
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Configuring Camera Presets A camera preset is a predefined camera position that is associated with a numeric key on the remote control. Camera presets enable you to quickly change the position of the near end camera during a call by pressing a single key on the remote control instead of using the arrow and zoom keys. Far end participants see the video image without the delay that is associated with using more than one key to position the camera. You can configure and use presets in the Prima
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Managing Near End Video Quality Before you place a call, examine the near end video image from the camera connected to your Avaya system. If the image flickers, colors appear unbalanced, or the image appears too dark, you may need to adjust the room lighting or camera settings. For more information, refer to “Adjusting Room Lighting” on page 41 and “Camera Issues” on page 42. Using Digital Zoom Digital zoom electronically crops an area of the video image that appears in the display using the
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4. Use the arrow keys on the remote control to digitally pan and tilt the camera. Depending on the camera you are using, digital pan and tilt behave as follows: - If you are using Avaya Video Camera 100, digital pan and tilt are available only after you activate digital zoom by pressing the zoom in button. If you exit digital zoom by using the zoom out button to return to the camera’s original fixed focal length, digital pan and tilt are not available. - If you are using Avaya Video Camera
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Placing a Call from the REDIAL List The REDIAL list on the main screen stores up to 15 recently dialed numbers. A scroll bar appears when more than five entries are available for selection. The oldest entry in the list is automatically removed when the system receives a call after the maximum number of entries has been reached. The last call placed always appears at the top of the list. The entry includes the name of the party called and an icon that indicates whether the number is a voice
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Placing a Call from the Directory The directory stores a list of names and numbers from which you can place calls. The directory includes three subdirectories: the local, corporate, and meetings directories. An entry in the local or corporate directories contains dialing information for a single device. An entry in the meetings directory contains dialing information for two or more devices. When you place a call using an entry in the meetings directory, the system dials all the devices in t
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Manually Dialing a Number from the Main Screen Use the Video Call and Voice Call selections on the main screen to dial a video or voice number manually using the remote control. Manually Dialing a Video Number To dial a video number manually from the main screen, follow these steps: 1. Use the arrow keys on the remote control to select Video Call and press OK. 2. Enter the number you wish to call. The last manually entered number appears by default. To edit the number, use the following keys:
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Manually Dialing a Voice Number To dial a voice number manually from the main screen, follow these steps: 1. Use the arrow keys on the remote control to select Voice Call and press OK. 2. Enter the number you wish to call. The last manually entered number appears in this field by default. To edit the number, use the following keys: - The button changes the text entry method (indicated at the bottom of the screen). - The button behaves as backspace. - The button displays the keyboard from w