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Dell PowerEdge C8000
Hardware Owner’s
Manual
Regulatory Model: B10S
Regulatory Type: B10S001
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Notes, Cautions, and Warnings NOTE: A NOTE indicates important information that helps you make better use of your computer. CAUTION: A CAUTION indicates potential damage to hardware or loss of data if instructions are not followed. WARNING: A WARNING indicates a potential for property damage, personal injury, or death. ____________________ Information in this publication is subject to change without notice. © 2013 Dell Inc. All rights reserved. Reproduction of these materials in any manne
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Contents 1 About the System . . . . . . . . . . . . . . . . . . 11 Accessing System Features During Startup. . . . . . . 12 Front-Panel Features and Indicators . . . . . . . . . . 13 Back-Panel Features and Indicators . . . . . . . . . . 15 Server Enclosure Indicator Codes. . . . . . . . . . . . 18 NIC Indicator Codes . . . . . . . . . . . . . . . . . . . 20 Sled Bay Numbering. . . . . . . . . . . . . . . . . . . 22 Fan Bay Numbering . . . . . . . . . . . . . . . . . . . 23 Sled Module Co
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System Event Log. . . . . . . . . . . . . . . . . . . . . 50 Processor Error . . . . . . . . . . . . . . . . . . . 50 Memory Ecc. . . . . . . . . . . . . . . . . . . . . 51 PCIe Error . . . . . . . . . . . . . . . . . . . . . . 53 IOH Core Error . . . . . . . . . . . . . . . . . . . 54 SB Error . . . . . . . . . . . . . . . . . . . . . . . 55 POST Start Event . . . . . . . . . . . . . . . . . . 56 POST End Event. . . . . . . . . . . . . . . . . . . 57 POST Error Code Event . . . . . . .
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Advanced Menu . . . . . . . . . . . . . . . . . . . . . 77 Power Management . . . . . . . . . . . . . . . . 78 CPU Configuration . . . . . . . . . . . . . . . . . 88 Memory Configuration . . . . . . . . . . . . . . . 92 SATA Configuration. . . . . . . . . . . . . . . . . 95 PCI Configuration. . . . . . . . . . . . . . . . . . 98 USB Configuration . . . . . . . . . . . . . . . . . 105 Security Menu . . . . . . . . . . . . . . . . . . . . . . 107 Server Menu . . . . . . . . . . . . . . . . .
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3 Installing System Components . . . . . . . 187 Safety Instructions . . . . . . . . . . . . . . . . . . . 187 About the Illustrations . . . . . . . . . . . . . . . . . 188 Recommended Tools . . . . . . . . . . . . . . . . . . 188 Inside the System. . . . . . . . . . . . . . . . . . . . 189 Sled Blank . . . . . . . . . . . . . . . . . . . . . . . 190 Removing a Double-Wide Sled Blank . . . . . . 190 Installing a Double-Wide Sled Blank . . . . . . . 190 Removing a Single-Wide Sled Blank .
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Fan Modules . . . . . . . . . . . . . . . . . . . . . . . 207 Removing a Fan Module . . . . . . . . . . . . . . 207 Installing a Fan Module. . . . . . . . . . . . . . . 208 Front Panel Board . . . . . . . . . . . . . . . . . . . . 209 Removing the Front Panel Board. . . . . . . . . . 209 Installing the Front Panel Board . . . . . . . . . . 210 Fan Controller Board. . . . . . . . . . . . . . . . . . . 211 Removing the Fan Controller Board . . . . . . . . 211 Installing the Fan Controller Board. .
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Replacing Sled Modules in the Server Enclosure. . . . . . . . . . . . . . . . . . . . . . . . 230 Installing the External PDU into the Rack. . . . . . . 231 Connecting the Power Cables . . . . . . . . . . . . . 237 Connecting the Power Cables to the Server Enclosure with Internal Power Source. . . . . . . . . . . . . . . . . . . 237 Connecting the Power Cable to the Server Enclosure with External Power Source. . . . . . . . . . . . . . . . . . . 238 Connecting the Server Enclosure to
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Troubleshooting a Wet Enclosure . . . . . . . . . . . . 255 Troubleshooting a Damaged Enclosure . . . . . . . . . 256 Troubleshooting Enclosure Fan Modules . . . . . . . . 257 Troubleshooting Cooling Problems . . . . . . . . . . . 262 Troubleshooting Sled Components . . . . . . . . . . . 267 Troubleshooting System Memory . . . . . . . . . 267 Troubleshooting a Hard-Drive . . . . . . . . . . . 269 Troubleshooting Expansion Cards . . . . . . . . . 270 Troubleshooting Processors . . . . . . . . . .
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Configuring the SNMP Traps . . . . . . . . . . . 278 Updating the FCB Firmware. . . . . . . . . . . . 279 Viewing the FCB Firmware Version Information . . . . . . . . . . . . . . . . . . . . 280 Monitoring the External PDU Power Status and Updating the PDU PMC Firmware. . . . . . . . . 280 Before You Begin . . . . . . . . . . . . . . . . . 280 Checking PDU Indicators . . . . . . . . . . . . . 281 Resetting the PDU Network Connection . . . . . 281 Viewing or Changing the PMC Configurati
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1 About the System The PowerEdge C8000 server enclosure features ten vertically aligned sled bays which support a full sled or a mixed sled enclosure. A full sled enclosure can include up to five C8220X double-wide compute sleds, ten C8220 single-wide compute sleds, or five C8000XD storage sleds. A mixed sled enclosure can support a mixture of differing sled types. To function as a system, a compute sled is inserted into the PowerEdge C8000 server enclosure that supports fans and is connec
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Accessing System Features During Startup The following keystrokes provide access to system features during startup. The SAS/SATA card or PXE hotkey support are available only in the BIOS boot mode. Hotkey function is not available in the Unified Extensible Firmware Interface (UEFI) boot mode. Keystroke Description Enters the System Setup program. See "System Setup Menu" on page 67. Enters the BIOS Boot Manager or the Unified Extensible Firmware Interface (UEFI) Boot Manager, dep
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Front-Panel Features and Indicators Figure 1-1. Front-Panel Features and Indicators Item Feature Icon Description 1 - 10 Sled bays 1 to 10 Installs up to five C8220X compute sleds, ten C8220 compute sleds, five C8000XD storage sleds, or a mixture of differing sled types. NOTE: Sled bays 1 and 2 support installation of two C8220 or one C8220X compute sleds. For server enclosure with internal power source, C8000XD storage sleds install in sled bays 3 to 10 only. Sled bays 5 and 6 Installs
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Item Feature Icon Description 11 Chassis status Indicates the power and health status of indicator the whole system. 12 Chassis Lights blue when the chassis ID signal is identification generated. indicator 13 Thermal sensor Monitors the inlet ambient temperature. 14 Ethernet connector Embedded 10/100 Mbit NIC connector. 15 NIC link/activity Indicates state of the network link and indicator activity. 14 About the System
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Back-Panel Features and Indicators Figure 1-2. Back-Panel Features and Indicators — Server Enclosure with Internal Power Source 1 2 10 9 8 7 6 5 4 3 2 Item Feature Icon Description 1 Fan modules Provides cooling solution to the enclosure. 2 AC power sockets Connect the power cables to these power sockets. When connected to a power source, main power is automatically distributed to the enclosure. NOTE: Always connect the enclosure's AC power sockets to a single power source, switch, or PD
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Item Feature Icon Description 6Service mode Press this button within 4 seconds to enter button service mode. 7External PDU Connects to a PDU control connector. connector 8 BMC management Dedicated management port. port 9Chassis Lights blue when the chassis ID signal is identification generated. indicator 10 Power/event Indicates the power and health status of the indicator enclosure. Figure 1-3. Back-Panel Features and Indicators — Server Enclosure with External Power Source 1 10 9 8 7 6 5
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Item Feature Icon Description 1 Fan modules Provides cooling solution to the enclosure. 2, 3, 4 Fan fault indicators Indicates the function status of the system 1 to 6 fans. 5Service mode Press this button within 4 seconds to enter button service mode. 6External PDU Connects to a PDU control connector. connector 7 BMC management Dedicated management port. port 8 Chassis Lights blue when the chassis ID signal is identification generated. indicator 9Power/event Indicates the power and healt
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Server Enclosure Indicator Codes The indicators on the front and back of the server enclosure displays operational status of the enclosure, fan modules, and chassis controller boards. Figure 1-4. Server Enclosure Front-Panel Indicators Item Indicator Color Status Indicator Code 1 Chassis status Green Solid Indicates a valid power source is indicator connected to the server enclosure and that the enclosure is operational. Off Off Power is not connected. Amber Blinking Indicates a fault event
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Figure 1-5. Server Enclosure Back-Panel Indicators 1 2 3 4 5 Item Indicator Color Status Indicator Code 1Power/event Green Solid Indicates a valid power source is indicator connected to the server enclosure and that the enclosure is operational and power is applied to the fan controller board. Green Blinking Power is connected to the enclosure but the managed devices’ or sleds’ power is off. Amber Blinking Indicates a fault event occurred. Off Off Power is not connected. 2Chassis Blue Bli
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Item Indicator Color Status Indicator Code 5 Fan 5 and 6 Amber Blinking Indicates a fault event occurred in fault indicator fans 5 and 6. Off Off Fans 5 and 6 are operational. NIC Indicator Codes Figure 1-6. NIC Indicators (Front-Panel Ethernet Connector) 1 link indicator 2 activity indicator Indicator Status Indicator Code Link indicator Solid amber Linking at 10 Mbps port speed Solid green Linking at 100 Mbps port speed (maximum) Activity Solid green No activity indicator Blinking green Trans